Technical Bulletin Date Ref. No. Model 25.08.06 06TV132 VPL-CX76, VPL-CX86 DP Subject IRIS Malfunctioning Forward/Backward Paging 1726 SYMPTOM Malfunctioning forward/backward paging when using "Air Shot v2" together with the French PowerPoint program and the French Windows operating system. The problem occurs when transferring images using "Air Shot v2" and paging the PowerPoint presentation forward and backward using the [SLIDE] key of the Laser Pointer (RM-PJP1). The problem does not occur with other languages and all the other functions of the Laser Pointer work properly when no images are being transferred. SOLUTION Extract the attachment "PS_FOR_AIRSHOT_V2.ZIP" to this document in the folder "PS for Air Shot v2" on the PC and run "setup.exe". Older versions of "PS for Air Shot v2" will be uninstalled and replaced by the new version. After upgrading, check whether the version has changed to 1.04. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1726 SFT 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 30.05.08 06TV138R1 VPL-FX52, VPL-FX52L DP Subject IRIS Introduction of "Main Software v1.03a", "PW Software v1.01a" [REVISION 1] 1182 SYMPTOM Version 1.03a of the "Main Software" contains a countermeasure for ghost image appearing when the unit is powered on with “480i signal”, whereas version 1.01a of the "PW Software" improves the "APA Accuracy". SOLUTION Update the "Main Software" and the "PW Software" at the same time, using the attachments to this document and referring to the Technical Bulletins 05TV257R1 (Main Software) and 05TV258R3 (Scan Converter Software) for the procedures and tools. Software File Main Software FX3V103A.MOT (v1.03a) PW Software SC_FX3V101A.ZIP (v1.01a) History Main software version Content 1.02a Changes the curve of the “RGB Enhancer” APPLICABLE SERIAL NUMBERS Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel Model Serial number Software VPL-FX52 2100001~2103556 Main (old version) 2100001~2101439 PW (old version) VPL-FX52L 2000001~2000992 Main (old version) 2000001~2000305 PW (old version) Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1182 FMW 1 1 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 07.04.08 06TV146R2 KDL-15G2000, KDL-20G2000, KDL-20S2000, BC KDL-26U2000, KDL-32U2000, KDL-40U2000 Subject IRIS Caution when Replacing the BDT/BDTR Board [REVISION 2] SYMPTOM When a defective BDT(*) Board needs replacement, it is necessary to preserve the correct NVM data of the main microcontroller on the new BDT(*) Board. SOLUTION 1. The following flowchart allows finding the most logical way to solve the problem. SE-1 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 4 2 / 4 06TV146R2 2. Overview of the different BDT(*) Board names and the corresponding models. Model BDT(*) Board KDL-15G2000 BDT 15" KDL-20G2000 BDT VGA KDL-20S2000 BDT KDL-26U2000 Auo Panel - BDTR KDL-26U2000 Samsung Panel - BDT KDL-32U2000 Auo Panel - BDTR KDL-32U2000 Samsung Panel - BDT KDL-40U2000 BDT 2-1. If it is possible to read the NVM contents of the defective board, copy all of them to the new board. 2-2. If it is impossible to read the NVM contents of the defective board, there are two options. 2-2-1. Remove the main NVM (IC3004) located close to the VCT (Video Controller/Teletext) IC from the original board and mount it on the new board. 2-2-2. If transferring the main NVM is impossible, rewrite the NVM contents using the appropriate file attached to Technical Bulletin 08TV020 as listed below. TV Size LCD Panel File 20" Samsung SE1_1542_20.EEP 26" Auo SE1_1542_26A.EEP 26" Samsung SE1_1542_26.EEP 32" Auo SE1_1542_32A.EEP 32" Samsung SE1_1542_32.EEP 40" Samsung SE1_1542_40.EEP 3. Check the HDMI connection by applying an encrypted video signal and making sure the image is displayed correctly. Use a DVD player such as DVP-NS92V which allows selecting different output modes for the HDMI connector. Note that this is not necessary in the case of SE-1 ODM 4:3 models as they are not equipped with an HDMI connector. 4. AGC Adjustment (Analog) 4-1. Adjustment method: auto. 4-2. Input signal. Note that the RF level is very important and a critical value for adjustment. DVD Setting NVM Condition Screen Info Comments Auto OK 1080i/50 Picture OK Auto Empty 576p/50 Lowest picture resolution RF channel C-53 (727.25 MHz, PAL B/G) RF level 54 dBµV / 75 Ohm terminated ± 3dB 4-3. Leave the unit powered on for 20 min. 4-4. Enter TT61. First a blue pattern appears, then a green one. Press the [ANALOG] key of the remote control to recover the picture. 4-5. Check whether an average value of –4, –5 or –6 is indicated in the TT menu => IF ADJUST => AGC TOP. 5. W/B Check and Address 5-1. In [VIDEO SETTINGS] => [CUSTOM MODE], switch [COLOUR TONE] alternately to [COOL], [NEUTRAL] and [WARM] to check whether the colour temperature of the picture changes accordingly. 06TV146R2 3 / 4 5-2. Apply an all-white signal. Select [BACKLIGHT] on the menu and check whether the picture brightens up by using the [>] [^] keys and darkens by using the [<] [v] keys. The WB data included in the NVM is an average. When the picture conditions do not change in the previous two points, check whether the NVM is written correctly and that the connections to the panel are correct. 5-3. Serial number in the NVM. The serial number address in the NVM consists of 4 bytes in hexadecimal format, e.g. serial number 4000001 = 00H 3DH 09H 01H. Write the serial number to the NVM as explained below. Note, however, that this is optional as it has no influence on the functioning of the set. 5-3-1. Open the "Analyzer" window (see next point), check the [Add Check Sum] box, and enter the following hexadecimal sequence (serial number = last four bytes): F3 00 11 01 00 00 00 00 00 00 03 D6 00 3D 09 01 (example). 5-3-2. Power off the set, disconnect ECS, power on again, start TT and enter the menu. BACKLIGHT HDMI SOUND IF ADJUST ERROR MENU SE1 v10.36 Jun06 FACTORY DATA: 11111111 SERIAL NUMBER: 0004000090 WORKING TIME: 139:25 6. Sending ECS Commands 6-1. Execute "CODE2.EXE" as explained in point 6 of Technical Bulletin 06TV127R*. 6-2. After checking the port and reading the NVM, open the "Analyzer" window ([MENU] => [TOOLS] => [ANALYZER]). 6-3. Enter the ECS command and press [SEND] to execute it. The result will appear on the screen. 6-4. Example: writing serial number 4000090. • Check the [Add Check Sum] box. 4 / 4 06TV146R2 • Use, for example, the Windows scientific calculator to calculate the hexadecimal code. Enter the serial number 4000090 and select [Hex] to have it converted to the hexadecimal code 3D 09 5A. • In the [Send Command] box enter F3 00 11 01 00 00 00 00 00 00 03 D6 00 3D 09 5A and press [SEND]. • Check in the TT menu whether the serial number has been updated correctly. BACKLIGHT HDMI SOUND IF ADJUST ERROR MENU SE1 v10.36 Jun06 FACTORY DATA: 11111111 SERIAL NUMBER: 0004000090 WORKING TIME: 139:25 ************************************************************************ Technical Bulletin Date Ref. No. Model 03.06.08 06TV169R8 KDL-40W2000, KDL-46W2000 BC Subject IRIS Software Packages Follow-up for WAX-2F Chassis [REVISION 8] SYMPTOM The latest software packages are valid for all WAX-2F models and solve the problems mentioned in the Technical Bulletins listed below. Technical Bulletin Subject 06TV165R* Dark “Mura” Phenomenon at Low Temperature 07TV018 Green Picture with Specific External Equipment 07TV019 Black Bars during VHS Playback 07TV036R* Uneven Uniformity Problem 07TV053R* Picture Blanking during VHS Playback 07TV054R* RGB Picture Distortion with JVC DVD Player 07TV055R* No Audio from SCART on Some Digital Radio Stations Also included Czechia Digital Broadcast Problem Finland DVB Subtitling Problem: random disappearance of subtitles The Netherlands WSS Problem: screen format change with specific broadcasting due to wrong WSS signal detection OSD Change Live Colour Improvement SOLUTION 1. Install the latest software package as explained in Technical Bulletin 06TV168, using the zip file indicated in the table on the next page and attached to this document. The package to be installed depends on whether the serial number of the set is included in list A or list B below, and the panel type of the set. Important: Check Technical Bulletin 07TV087R* to identify old from new panel types. Model Serial numbers LIST A LIST B / 3000001~ KDL-40W2000 4000001~4030660 4030661~ 4300001~4342544 4342545~ KDL-46W2000 4000001~4006553 4006554~ 4300001~4312647 4312648~ Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV169R8 Date Panel List Software Package Attachment DM2.15.511 A PKG1058 PKG1058_N_ADJ.ZIP TM1.500 NEW TD1.702 DM2.15.600 B PKG1057 PKG1057_N_ADJ.ZIP TM1.500 June 2008 TD1.702 OLD A PKG1051 PKG1051_N_ADJ.ZIP DM2.15.511 TM1.024 TD1.010 B PKG1050 PKG1050_N_ADJ.ZIP DM2.15.600 TM1.024 TD1.010 2. Check whether the update has been performed correctly. • Check the model name by entering [USER MENU] B [SETTINGS] B [SET-UP] B [PRODUCT INFORMATION]. • Check the software version in the service menu via remote control by entering [INFORMATION] B [5] B [VOLUME +] B [POWER] in standby mode. The menu below will appear. Check whether menu names and file names correspond. For example: ************************************************************************ Technical Bulletin Date Ref. No. Model 06.06.08 06TV171R7 WAX-2T Chassis BC Subject IRIS Software Packages Follow-up [REVISION 7] SYMPTOM The latest software packages "PKG1128E" and "PKG1129E” are valid for all WAX-2T models and solve the problems mentioned in the Technical Bulletins listed in the following table. Technical Bulletin Subject 06TV165R* Dark “Mura” Phenomenon at Low Temperature 07TV018 Green Picture with Specific External Equipment 07TV019 Black Bars during VHS Playback 07TV053R* Picture Blanking during VHS Playback 07TV054R* RGB Picture Distortion with JVC DVD Player 07TV055R* No Audio from SCART on Some Digital Radio Stations Also included OSD Change Czechia digital broadcast problem Finland DVB subtitling problem: random disappearance of subtitles The Netherlands WSS problem: screen format change with specific broadcasting due to wrong WSS signal detection SOLUTION ! IMPORTANT ! In case of model KDL-46V2500, first check Technical Bulletin 08TV039 to determine the type of panel used. 1. Install the latest software package depending on whether the serial number is in list A or in list B. The software upgrade procedure can be found in Technical Bulletin 06TV170R*. Date List Software Package Attachment TM1.103 A PKG1129E PKG1129E_N_ADJ.ZIP TD1.014 June 2008 DM2.5.511 B PKG1128E PKG1128E_N_ADJ.ZIP TM1.103 TD1.014 DM2.15.600 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV171R7 2. Check whether the update has been performed correctly. • Check the model name by entering [USER MENU] B [SETTINGS] B [SET-UP] B [PRODUCT INFORMATION]. • Check the software version in the service menu via remote control by entering [INFORMATION] B [5] B [VOLUME +] B [POWER] in standby mode. The menu below will appear. Check whether menu names and file names correspond. For example: APPLICABLE SERIAL NUMBERS Model Serial number LIST A LIST B KDL-32S2510 1000001~1000410 1300001~1305600 4000001~4003073 4300001~4308869 4600001~4604585 1000411~ 1305601~ 4003074~ 4308870~ 4604586~ KDL-32S2520 1300001~1302800 1600001~1601700 4300001~4304296 4600001~4602687 1302801~ 1601701~ 4304297~ 4602688~ KDL-32S2530 1000001~1012300 1300001~1315000 1600001~1602300 4000001~4006814 4300001~4322241 4600001~4607930 1012301~ 1315001~ 1602301~ 4006815~ 4322242~ 4607931~ KDL-32V2500 4000001~4013121 4300001~4358475 4013122~ 4358476~ KDL-40S2510 4000001~4003898 4300001~4313235 4600001~4603159 4003899~ 4305236~ 4603160~ KDL-40S2530 4000001~4007477 4300001~4313235 4600001~4607012 4007478~ 4313236~ 4607013~ KDL-40V2500 4000001~4007366 4300001~4324825 4007367~ 4324826~ KDL-46S2510 4000001~4001160 4300001~4301423 4600001~4601083 4001161~ 4301424~ 4601084~ KDL-46S2530 4000001~4001695 4300001~4303541 4600001~4602007 4001696~ 4303542~ 4602008~ KDL-46V2500 4000001~4001147 4300001~4305412 4001148~ 4305413~ ************************************************************************ Technical Bulletin Date Ref. No. Model 03.09.07 07EV011 MEX-DV1000, MEX-DV2000 ME Subject IRIS No Numeric Button Operation C170 Confidential SYMPTOM While playing a CD, MP3 or WMA disc the numeric buttons [1] ~ [6] do not work, disabling the functionalities below. CAUSE Firmware bug. SOLUTION Follow the procedure described below. 1. Firmware Confirmation 1-1. Connect a monitor to the Video Out terminal. 1-2. On the remote press [4] . [5] . [8]. Hold for two seconds. 1-3. When the screen below is displayed, confirm the last part of the B/E version. If the B/E version is 0163 or higher, then the unit is not applicable to this bulletin. APPLICABLE SERIAL NUMBERS Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel Model Destination Serial number MEX-DV1000 ~1570549 MEX-DV2000 Europe ~1521650 1 / 2 2 / 2 07EV011 2. Upgrading procedure 2-1. Download the attached zip files to your PC. Date Attachment Files September 2007 SODVD_0709.zip SODVD_0709.bin UPDATE_0709.zip UPDATE_0709.ver 2-2. Unzip to a dedicated folder, and write the two extracted files to the root of a CD-R in disc writing mode “Disc-at-once”. 2-3. Load the CD-R to the unit. “DISC READ” will be shown on the display of the main unit. 2-4. When the OSD screen becomes black, wait for about 1 minute. 2-5. “OPEN PANEL” is indicated on the main unit display. 2-6. Open the front panel and take out the disc. 2-7. Close the tray again. “V UP ( ) START” will be displayed. 2-8. Wait for six minutes after the screen has turned black. When the “Multi Disc Player” icon appears, the upgrade is completed. If the OSD screen is still black after seven minutes, then press [RESET]. 2-9. Confirm the firmware version as explained before. ************************************************************************ Technical Bulletin Date Ref. No. Model 03.05.07 07HA012 STR-DA5200ES HA Subject IRIS No Picture or Audio C311 C511 Confidential SYMPTOM No picture or audio may appear when connecting to a TV conform to "CEC" via HDMI. CAUSE Firmware malfunction. SOLUTION Confirm the “Model version display” via the “Special menu mode” listed on page 26 of the Service Manual. • If the version is below 1.11, then perform the three steps below. * Update the system controller firmware (IC2054) to v1.11. * Update the HDMI controller firmware (IC3610) to v1.14. * Replace the flash memory (IC3615) with the improved part indicated below. • If the version is 1.11 or higher, the update is not required. Board Ref. Old description Old part number New description New part number HDMI IC3615 SST39VF320 2704IEKEA3 FLIX100 6-806-641-01 SST39VF320 2704IEKEA3 FLIX129 6-806-641-04 Update procedure 1. Required jigs * RS-232C cross cable (e.g. Inter-link cable). * Connecting jig. Description Part number Connecting jig J-2501-300-A * PC with RS-232C port and Windows 95/98/2000 installed. Do not use Windows XP. CAUTION • Before starting the operation be sure to switch off the mains power. Failing to do so may damage the speakers or amplifier. • Before disconnecting the RS232C cable after the upgrade procedure, be sure to switch the power off. • Do not turn off the power, or disconnect the jig while the Flash Overwrite program is running. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 4 2 / 4 07HA012 2. Preparation 2.1 Download the “STR-DA5200ES-CELCEK.ZIP” file, attached to this document, to your PC. 2.2 Extract the ZIP file to a dedicated folder on your PC. Two files and one folder will be created. 2.3 Set up jig SW1 and SW2 as shown below. 2.4 Shut down the PC and turn the receiver power off. 2.5 Connect the jig to the receiver as shown below. 2.6 Connect the jig to the PC via the RS232C cross cable. 3. System controller update to v1.11 3.1 Power on the receiver and boot up the PC. 3.2 Open the "MB91F350 Flash Programmer" folder created in the "Preparations", and double-click "flash.exe" icon to start the program. 3.3 The Flash Writer window will appear. 3.4 Select "MB91F355" within [Target Controller] in the Flash Writer window. 3.5 Select and open the latest Flash program file (ES06_DA5200ES_MAIN_V111_OTHER.mhx), by clicking [Open] within [Hex File] (browse to the dedicated folder created in the Preparations). 07HA012 3 / 4 3.6 Make sure the power supply of the amplifier is on, and press [Full Operation] in the centre of the window. 3.7 Click [OK] when the Flash window appears. The upgrade process will start. 3.8 Upgrading takes 1 to 2 minutes. While overwriting, do not turn off the power of the amplifier and PC. 3.9 The upgrading progress can be confirmed by the below window. 3.10 When the message "Full Operation OK!" is displayed, press [OK]. The update is now completely finished. 3.11 Power off the receiver. 4. HDMI controller update to v1.14 4.1 Set up the jig SW1 and SW2 as follows. 4.2 Power on the receiver. 4.3 In the Flash Writer window, select "MB91F353" as the Target Microcontroller. 4 / 4 07HA012 4.4 Select and open the latest Flash file (es06_A3_VuCom_V114.mhx) by clicking [Open] within [Hex File]. 4.5 Repeat the steps 6 till 11 from the system controller upgrade procedure. 4.6 Turn off the power and remove the jig from the unit. 5. Version number confirmation Confirm whether each version number has been changed as follows (refer to the "Special menu mode" on page 26 of the Service Manual). TROUBLESHOOTING In case of “Communication Error” after pressing [Full Operation] in Flash Writer, check the following. • Is the power to the amplifier turned on? • Are the switches of the jig in the right position? • Are all cables firmly connected? • Are the correct RS-232C cables used? The firmware update does not work with a straight RS-232 cable. • Is the correct COM PORT used and available at the PC side? • Be sure to run the Flash Overwrite program and the latest Flash program file from the hard disk. Booting up from the floppy disk may cause a failure due to slow access speed. • In case of failed overwriting, press [Full Operation] and restart the procedure. • The update procedure may fail when other Windows applications are running. ************************************************************************ Technical Bulletin Date Ref. No. Model 28.05.07 07HA014 HCD-DZ230, HCD-DZ231, HCD-DZ250M, HCD-DZ530, HCD-DZ555M, HA HCD-DZ630, HCD-DZ830W, HCD-DZ850M Subject IRIS CEC Malfunction C17X Confidential SYMPTOM When the set is connected to a TV via HDMI, the following symptoms may occur: 1. A noise bar at the bottom of the screen, if: * the resolution is set to [1280x720p] or [1920x1080i], or * [HDMI CONTROL] function in [CUSTOM SETUP] menu is set to [ON], or * turning on the set and the TV by pressing the [One-Touch Play] button. 2. “Lyp sync problem” during DVD playback. 3. [One-Touch Play] function does not work. CAUSE Firmware malfunction. SOLUTION Confirm the firmware version via the procedure described in step 4 of the upgrading procedure. If the version is below 1.470, then perform an upgrade. If the version is above v1.470, no intervention is needed. Upgrade procedure 1. Preparation Provide the following items: * Blank CD-R or CD-RW; * PC with CD-R or CD-RW writing function; * Remote commander of each set; * Monitor to check the update process. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 3 2 / 3 07HA014 2. Disc update 2-1. Insert a blank CD-R or CD-RW in the PC drive. 2-2. Use any writing software and write the program file attached to this Technical Bulletin to the CD. Refer to the table below to make sure to write the correct file. Model Software version Attachment Program file HCD-DZ230 HCD-DZ231 HCD-DZ250M HCD-DZ530 HCD-DZ555M v1.470 ha8-ec07.zip ha8-ec07.bin HCD-DZ630 HCD-DZ830W HCD-DZ850M haa_ec07.zip haa_ec07.bin Remarks * After writing, the CD must only contain the one specific program file. Do not change the file name. * To finalize the CD-R, use the file system “ISO 9660 Level 1/2”, mode “1/2/XA”, single session, write speed “slow” (e.g. 2x, 4x). 3. Procedure 3-1. Connect a monitor to the unit and turn the power on. 3-2. Open the disc tray and load the update disc. 3-3. “UPGRADE FILE DETECTED” and “PRESS PLAY TO START” will appear on the screen. 3-4. Press [Play]. “UPGRADING” will appear on the screen. 3-5. Wait until the tray automatically opens. Remove the disc, but neither close the tray, nor turn off the set, nor press any button. 3-6. After a few minutes the tray will automatically close, and the normal display reappears. 07HA014 3 / 3 4. Version check 4-1. While simultaneously pressing [stop] and [open/close], turn the [Volume] control clockwise. The “Test Mode” will start, and [Remocon Diagnosis Menu] will be displayed on the screen. 4-2. Press [4] on the remote commander. The “Version Information” will be displayed on the screen. Confirm the version number of the software. 5. Data Initialization 5-1. Enter the “Test Mode” to show the [Diagnosis] menu. 5-2. Press the [DVD MENU] button, and then the [CLEAR] button on the remote commander. The initialization will start. 5-3. “Initialize all data … Complete!” will be displayed on the screen. 5-4. Turn off the set. APPLICABLE SERIAL NUMBERS Model System Destination HCD-DZ230 DAV-DZ230 CE1, CE2, CEK HCD-DZ231 DAV-DZ231 CE1, CE2, CEK HCD-DZ250M DAV-DZ250M RU3 HCD-DZ530 DAV-DZ530 CE2 HCD-DZ555M DAV-DZ555M RU3 HCD-DZ630 DAV-DZ630 CE1, CE2, CEK HCD-DZ830W DAV-DZ830W CE1, CE2, CEK HCD-DZ850M DAV-DZ850M RU3 ************************************************************************ Technical Bulletin Date Ref. No. Model RASC 01.09.08 07HA020R4 STR-DA5300ES HA Subject IRIS HDMI Connection Problem [REVISION 4] 3510 C134 C510 Confidential SYMPTOM Various symptoms may occur when the STR is connected via HDMI. • No sound after 1 hour with “DTS-HD”. • No sound with “Dolby Digital Plus”. • The picture source from a specific “Set Top Box” will not be transmitted to the TV. • The picture from an analog source and the GUI will not be shown on the TV when converted to “1080p”. • No sound after 5 seconds when switching from “AAC” or “Dolby Digital Plus” to “Dolby True HD”. • GUI not displayed when TV and DVD Player with ”Deep Colour” specifications are connected via HDMI. • Rear channel distortion with “DTS-HD Master Audio 7.1 Channel” signal from specific BD software (e.g. “Golden Compass”). • When connecting a PS3 to a TV with “Deep Colour” specifications via HDMI, the initial picture of the game may not be displayed. CAUSE Malfunctioning firmware. SOLUTION Confirm the firmware version numbers, referring to section 2.9 of this Technical Bulletin. Only if one of the firmware version numbers is lower than indicated in the table below, an update is needed. Functionality Firmware version Main system controller v1.08 Video controller v1.09 DSP controller v1.06 DSP serial FLASH v1.02 DSP parallel FLASH v1.30 Sony Europe (Belgium) NV Customer Satisfaction Europe Quality & Service Engineering 1 / 7 2 / 7 07HA020R4 UPDATE PROCEDURE 1. Preparation • 1-1. Download the file which is indicated below and attached to this Technical Bulletin to your PC. Date Attachment Files and folders FR Update (System Controller FLASH overwriting program) DSP Update (DSP FLASH overwriting program) September 2008 STR-DA5300ES_080901.zip MAIN_ES07_A53_V108.mhx VIDEO_ES07_A53_V109.mhx DSP_ES07_A53_V106.mhx ParallelFLASH_ES07_A53_V130.bin SerialFLASH_ES07_A53_V102.bin • 1-2. Prepare the following jigs. 1. RS-232C crossing cable (Inter-link cable etc.) 2. DOS/V PC with RS232C port and Windows 2000/XP installed 3. Applicable amplifier (STR-DA5300ES) Caution * Before starting the operation, disconnect or power off the power amplifier, otherwise the operation may cause noise or damage the power amplifier. * Before reconnecting or powering on the power amplifier for normal use, be sure to disconnect the RS232C cable. If connected, symptoms such as abnormal display, abnormal sound and noise may occur when turning on/off the PC, which could either damage the power amplifier or the speakers. * While implementing the FLASH overwrite program, never cut off the power supply to the amplifier main unit, to avoid damaging the amplifier’s flash memory. 2. Firmware update 2-1. Connect PC with amplifier * Turnoff the amplifier, and connect it with the RS-232C cross cable. * Connect one end of the cable to the serial port of the PC main unit, and the other end to the RS-232C terminal on the back panel of the amplifier. 2-2. Boot-up and FLASH Writer start-up * Power on the amplifier, and boot up the PC. * Extract to a dedicated folder. The “mhx” and “bin” files are the latest FLASH program files. * Open the FLASH overwriting program stored in the (FR Update) folder, and double-click the “FR Update.exe” icon to start the program. The FLASH Writer window will appear. 07HA020R4 3 / 7 2-3. FLASH Writer setup * Click[Set Environment] in the FLASH Writer Window. * Select the COM port to which you connected the RS-232C cable, and click [OK]. 2-4. FLASH file selection * Click[Open] in the FLASH Writer window. * Browse to the dedicated folder created in step 2.2. * Select and open the latest FLASH program file (MAIN_ES07_A53_V108.mhx) by clicking the [Open] button of the “Hex File”. . * Continue this process for the VIDEO and DSP controller (VIDEO_ES07_A53_v109.mhx and DSP_ES07_A53_ V106.mhx). 4 / 7 07HA020R4 2-5. Overwriting implementation and completion * Confirm the firmware version on the FLASH Writer Window. * Make sure that the amplifier is powered on, and press [All chip Full Operation]. * The upgrade will start and last for between five and six minutes. While overwriting, do not power off the amplifier or PC. The progress can be confirmed by the bar above the window. * When the message "COMPLETE!" is displayed, press [OK]. The system controllers update is finished completely. Power off the amplifier. 2-6. FLASH Writer start-up * Open the DSP FLASH overwriting program stored in the (DSP Update) folder by double-clicking the “DSP Update.exe” icon. * The DSP FLASH Writer Window will appear. * Check the checkbox of “DSP1” and “DSP2”. Select “Parallel” for “DSP1” and select “Serial” for “DSP2”. * Select the COM port to which you connected the RS-232C cable. 07HA020R4 5 / 7 2-7. DSP file selection * Click the [Open] button of “DSP1” on the DSP FLASH Writer window. * Browse to the dedicated folder created in step 2-2. * Select and open the latest FLASH program file (ParallelFlash_ES07_A53_V130.bin). * Click the [Open] button of “DSP2” on the DSP FLASH Writer window. * Select and open the latest FLASH program file (SerialFlash_ES07_A53_v102.bin). * Confirm the firmware version on the DSP FLASH Writer window. 2-8. Overwriting implementation and completion * Make sure the amplifier is powered on, and click the [Write] button in the DSP FLASH Writer window. * The upgrade will start and last for five-six minutes. While overwriting, do not power off the amplifier or PC. The progress can be confirmed by the bar above the window. * When the message "All Chip Writing Complete!" is displayed, press [OK]. The system controllers update is finished completely. Power off the amplifier. 6 / 7 07HA020R4 2.9 Version number confirmation * The version number can be confirmed via a special menu. To enter this menu, subsequently press [A.F.D.] => [2CH/A.DIRECT] => [MUSIC] => [MOVIE] on the front panel of the amplifier while holding down the [TONE MODE] key. [MENU SPECIALIZED!] is displayed in the front display window. * To check the version number of the firmware, select the menu with the remote commander. 1. Press [MENU] on the remote. “<<>>” will be displayed. 2. Press the enter key ( ) on the remote. “