Technical Bulletin Date Ref. No. Model 27.02.06 06TV075 VPL-FX50, VPL-FX51, VPL-PX15 DP Subject IRIS Introduction of CE Upgrader v1.0/2.0/3.0 SYMPTOM The correct version of the CE Upgrader software needs to be used for upgrading the Windows CE operating system, otherwise the upgrading process will not even commence and a warning message will be displayed. SOLUTION Extract the new Windows CE software. The correct CE Upgrader version will be created automatically in accordance with the QC Board type installed as listed in the table below. CE Upgrader v1.0 CE Upgrader v2.0 CE Upgrader v3.0 Model (CeUpGrader) (CeUpGraderM) (CeUpGrader) VPL-FX50 Former QC Board with large heat sink (A-1275-195-A) New QC Board (A-1275-195-C) VPL-PX15 Former QC Board with large heat sink (A-1275-210-A) New QC Board (A-1275-210-B) VPL-FX51 QC Board (A-1300-898-A) Then perform the upgrade as explained below. Copy the software to the PC Memory Card on which a free space of minimum 32MB is required. Extract the software. A folder containing the CEV file and the version upgrade software will be created. Insert the PC Memory Card into the projector and select the input channel for "Network". Double-click on the [CE Upgrader] icon under "My Projector/Storage Card/CeUpGrader". When the dialogue window appears, press the [Browse] button and select the CEV file for upgrading. Also check the applicable Technical Bulletins for the latest version information. Press the active [Upgrade] button. When the update is completed, perform one of the following two steps to activate the new software. * Turn off the power and disconnect the AC cord. Wait for three seconds and connect the AC cord again. * Turn off the network input function, and then turn the input function on again. NOTES The upgrade will reset all settings. User files, however, are not affected. In case the Compact Flash memory is damaged, reformat or replace it and use the appropriate MakeCE software to write the system software to the memory as explained in Technical Bulletin 06TV074. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 28.02.06 06TV076 BX1, BX1L, BX1S Chassis TD Subject IRIS BX1 Software (WISP) SYMPTOM New ICs delivered are empty. SOLUTION Update the microprocessor with the correct software as explained below by using the attached software in combination with the hardware "Jig Interface BX1/BX1L" (9-948-021-01). Installing the WISP Program Unzip the attachment "BX1_SOFTWARE_WISP.ZIP" to the hard disc of the PC. Double-click on "Setup.exe" in the [I2C Device Handling 3_9] folder. Follow the instructions for the installation. After the installation has finished, double-click on the [WISP] folder. Double-click on the [I2C Device Handling 3_9] folder. Click on "Setup.exe" again to perform the setup once more. This is for upgrading purposes. If, after restarting the PC, no [WISP] icon is available, copy the [WISP] application icon in the [WISP] folder and paste it onto the desktop. Using the WISP Program Double-click on the [WISP] icon to start the program. Always load a file before connecting the jig to the TV set. Go to [View] in the menu bar and click on [Automatic Mode On Ctrl+M]. Click on the [Browse] button to search for the saved software. Turn on the TV and connect the jig's connector to I.C and 5V. Check the following boxes: [Always enter ISP], [Blank check on], [Define delay time (write)], and change the time to 2 ms. Click on the [Auto Execute] button. This will run the three steps (Program, PK26, Character) twice. The first time is to erase the file in the IC whereas the second time is to write the new program in it. Disconnect the jig's connector from I.C and 5V. Switch the TV set OFF and ON. BX1 BX1L BX1S Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 14.03.06 06TV077R1 BX1 Chassis TD Subject IRIS Flash ROM of Microcontroller IC001 [REVISION 1] SYMPTOM No start-up although 5V power supply is available. CAUSE The ROM of the microcontroller is empty. SOLUTION Update the microprocessor with the correct software as explained in Technical Bulletin 06TV076 by using the WISP program in combination with the hardware "Jig Interface BX1/BX1L" (9-948-021-01) and the appropriate attachments listed in the tables below. Mono Model (20 Languages) [E Version] Model A Board Suffix -12, -13, -14 A Board Suffix -15, -16 KV-14CT1B Software version: 2.68E Software file: sem06_v268e_tda11020_n1b00.hex Latest available IC: TDA11020H/N1B00QK (v2.19E) 6-705-432-11 Software version: 5.16E Software file: sem12_v516e_tda11020h_n1e00.hex Empty IC: TDA11020H/N1E000 6-707-753-01 KV-14CT1E KV-14CT1K KV-14CT1U KV-21CL1K KV-21CT1B KV-21CT1E KV-21CT1K KV-21CT1U Stereo Model (West 13 Languages) [W Version] Model A Board Suffix -12, -13, -14 A Board Suffix -15, -16 KV-21CE10B Software version: 2.68W Software file: ses04_v268w_tda12027_n1b0b.hex Latest available IC: TDA12027H/N1B0B0QG (v2.19W) 6-705-430-31 Software version: 5.16W Software file: ses12_v516w_tda12027h_n1e8b.hex Empty IC: TDA12027H/N1E8B 6-707-752-01 KV-21CE10E KV-21CL10B KV-21CL10E KV-21CL10U KV-21FQ10B KV-21FQ10E BX1 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV077R1 Stereo Model (East 12 Languages) [R Version] Model A Board Suffix -12, -13, -14 A Board Suffix -15, -16 KV-21CE10K Software version: 2.68R Software file: ses04_v268r_tda12027_n1b0b.hex Latest available IC: TDA12027H/N1B0B0PJ (v1.90R) 6-705-430-51 Software version: 5.16R Software file: ses12_v516r_tda12027h_n1e8b.hex Empty IC: TDA12027H/N1E8B 6-707-752-01 KV-21CL5K KV-21CL10K KV-21FQ10K KV-SR292M99K KV-XR29M80 Software version: 2.57M Software file: bgaa5_v257m_tda12027h1_n1b0b.hex Latest available IC: TDA12027H1/N1B0B0KB-BGAA1M 6-707-693-01 ************************************************************************ Technical Bulletin Date Ref. No. Model 26.04.06 06TV082R1 KDE-V42A12U, KDE-W50A11E, KDE-W50A12U, BC KDL-V26A11E, KDL-V26A12U, KDL-V32A11E, KDL-V32A12U, KDL-V40A11E, KDL-V40A12U, KDL-W40A11E, KDL-W40A12U Subject IRIS AV2 Changes to AUTO [REVISION 1] S72A SYMPTOM The AV2 output set by the user (Menu => Features => AV2 Output) may change spontaneously to AUTO some fifteen minutes after powering off. SOLUTION Only in case of a customer complaint, upgrade the software of the main microcontroller IC1002 on the BL Board to v1.210a or higher as explained in Technical Bulletins 05TV256 and 06TV080, using the TL3 jig and the attachment "1210A_H8WRITER_CODE2_R1.ZIP" to this document. This attachment contains the H8Writer program as well as the necessary MOT and initial NVM data files for the above models. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 S72A IC1002 MEM BL 1 2 1 AT2X Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 16.06.06 06TV083R3 KDE-W50A11E, KDF-E42A11E, KDF-E50A11E, TV KDL-S23A11E, KDL-S26A11E, KDL-S32A11E, KDL-S40A11E, KDL-V26A11E, KDL-V32A11E, KDL-V40A11E, KDL-W40A11E Subject IRIS Power-on Problems [REVISION 3] H111 SYMPTOM No start-up from Standby (recoverable by power on/off). Blocking set with no picture and no sound. Clicking relay in Standby mode. After several hours in the Standby mode, the unit cannot be powered on any more, neither by the remote control nor by the mains switch (not recoverable at all). CAUSE When the unit tries to update a new digital service in case the digital signal is very weak due to poor antenna reception, the digital software enters a non-ending loop, stopping the main microprocessor operation. SOLUTION In case the set is recoverable (can be turned on) Enter [User Menu] => [Set-up] => [Digital Set-up] => [Technical Set-up], and disable the option [Auto Service Update]. Rescan (autotune) the set to remove invalid services. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 H111 SFT N 1 1 1 AT2X LE-4B WAX Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV083R3 In case the set is not recoverable, apply the solution using the PCMCIA Flash Card Upgrade the Digital Board to software version 2.4.228 using the PCMCIA Flash Card and the attachment "WAX_2005.IDTV25_REL_228.FULL.BIN" to this document as explained below. PCMCIA FLASH CARD UPDATE PROCEDURE 1. Switch off the unit using the power button at the TV front. 2. Insert the PCMCIA Flash Card into the Flash Card slot at the back of the set. The label of the Flash Card should point away from you when inserting the card. The [Insert >] end of the card must go in first. The card should click into place. 3. Switch on the unit using the power button at the TV front. 4. The TV powers on and the screen appears in blue, indicating that the download is in progress. After some time the screen will change to green. A few more seconds later, the screen displays the colour bar pattern, indicating that no channels are stored. The software is being updated. Note that the screen colour changing to red for any reason indicates that the update has failed. In that case, power off/on again to restart the update. 5. After the update proves successful, eject the Flash Card by pressing the small black button underneath the Flash Card slot. 6. Power off/on the set after ejecting the card. 7. Check the latest software version as follows. Press [Menu]. Press [Down] until the "Set-up" icon is highlighted. Press [OK] to select. Press [Down] until "Technical Set-up" is highlighted. Press [OK] to select. Press [Down] until "System Information" is highlighted. Press [OK] to select. The software version is now displayed. This should be "Software Version 2.4.228" and "Starter 2.4.59". Press [Menu] to exit the menu. 8. As all the channels are erased, perform a rescanning as follows. Press [Menu]. Press [Down] until the "Set-up" icon is highlighted. Press [OK] to select. Press [OK] to select "Auto Startup". Select the correct language and country. Press [OK] to perform auto tuning (digital and analogue). After the auto tuning is complete, the upgrade procedure is finished. ************************************************************************ Technical Bulletin Date Ref. No. Model 23.08.06 06TV092R1 VPL-VW100 DP Subject IRIS Introduction of "Main Software v1.05" and "PW Software v1.03" [REVISION 1] 1185 SYMPTOM Version 1.05 of the "Main Software" remedies picture distortion due to the MacroVision signal. With a 480i/576i signal supplied via Input A or the component terminal, the brightness changes on the upper portion of the picture when it shows a dark scene in some specific movie software. Version 1.03 of the "PW Software" remedies typographic errors as well as picture noise (horizontal stripes) on a 1080i/1080p signal supplied via the HDMI input or the component terminal when "Overscan" is set to "OFF". The symptom is especially noticeable when "V Keystone" or "DRC" is set to "ON". SOLUTION Update the Main Software and the PW Software at the same time, using the appropriate attachment to this document and referring to the Technical Bulletins 05TV257R1 (Main Software) and 05TV258 (Scan Converter Software) for the procedures and tools. Software File Main Software QH2V105A.ZIP (v1.05) PW Software SC_QH2V103A.ZIP (v1.03) Main Software Version Information Version 1.03 No menu or blue background when no picture is supplied. Version 1.04 Picture troubles when using the HDMI connection: incorrect colour display, 1/4 of the picture is enlarged to the full screen size. APPLICABLE SERIAL NUMBERS Serial number Installed Software 2000001~2003149 Main Software v1.02/1.03 2003150~2005196 Main Software v1.04 2005197~ Main Software v1.05 2000001~2005000 PW Software v1.02 2005001~ PW Software v1.03 2000001~ Network Software v1.00 2000001~ NVM Data v1.02 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 17.03.06 06TV094 BX1L Chassis, KV-29SE10B, KV-29SE10E, KV-29SE10K, TD KV-SR29M99K, KV-SR292M99K, KV-SW25M91, KV-SW252M91, KV-SW29M91, KV-SW292M91 Subject IRIS Replacement of Microcontroller or Flash ROM of Microcontroller IC001 SYMPTOM No start-up although 5V power supply is available. CAUSE The ROM of the microcontroller is empty. SOLUTION Update the microprocessor with the correct software by using the WISP program in combination with the hardware "Jig Interface BX1/BX1L" (9-948-021-01) and the appropriate attachments listed in the tables below. Model Description Part number / Version / File KV-29SE10B Empty IC: TDA12027H1/N1E8B 6-708-063-01 KV-29SE10E Software version 5.18W Software file bes12_v518w_tda12027h1_n1e0b.hex Programmed IC Not available KV-29SE10K Empty IC: TDA12027H1/N1E8B 6-708-063-01 Software version 5.18R Software file bes12_v518r_tda12027h1_n1e0b.hex Programmed IC Not available KV-SR29M99K Empty IC: TDA12029H1/N1EFF 6-706-782-01 Software version LGAC3 5.66R+++ Software file lgac3_v566r_tda12029h1_n1ebf.hex Programmed IC: TDA12029H1/N1EFF-LGA11R 6-707-696-31 KV-SR292M99K Empty IC: TDA12029H1/N1EFF 6-706-782-01 Software version LGAA3 6.26R+++ Software file Not available Programmed IC: TDA12029H1/N1EFF-BX05-R 6-806-501-01 KV-SW25M91 Empty IC: TDA12029H1/N1EFF 6-706-782-01 KV-SW29M91 Software version BGAA2 5.66R+ Software file bgaa2_v566r_tda12027h1_n1e0b.hex Programmed IC: TDA12029H1/N1EFF-BGA11R 6-707-695-21 KV-SW252M91 Empty IC: TDA12029H1/N1E7F 6-706-782-11 KV-SW292M91 Software version BGA21 6.16R Software file Not available Programmed IC: TDA12029H1/N1E7F-BX05-R 6-806-505-01 BX1L Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 17.03.06 06TV095 BX1S Chassis, KV-AZ21M91, KV-BM14M70, KV-BM142M70, KV-BT21M80, KV-BT212M70, KV-BT212M80, KV-BT212M81, KV-BZ14M71, KV-BZ21M71, KV-BZ21M81, KV-HW21M83, KV-HW212M95, KV-SW21M81, KV-SW21M91, KV-SW21M95 TD Subject IRIS Replacement of Microcontroller or Flash ROM of Microcontroller IC001 SYMPTOM No start-up although 5V power supply is available. CAUSE The ROM of the microcontroller is empty. SOLUTION Update the microprocessor with the correct software by using the WISP program in combination with the hardware "Jig Interface BX1/BX1L" (9-948-021-01) and the appropriate attachments listed in the tables below. Model Original Replacement KV-AZ21M91 Empty IC: TDA12029H/N1E7F KV-BZ14M71 6-706-945-01 KV-BZ21M71 Software version: SGA22 6.16R KV-BZ21M81 Software file: not available KV-SW21M81 Programmed IC: KV-SW21M91 TDA12029H/N1E7F-BX05-R KV-SW21M95 6-806-420-21 KV-BM14M70 Empty IC: not available Software version: SGAA7 2.57A+ Software file: not available Programmed IC: TDA11010H/N1B000QN 6-705-441-51 KV-BM142M70 KV-BT212M70 Empty IC: TDA11010H/N1B000QL 6-705-441-41 Empty IC: TDA12029H/N1E7F 6-706-945-01 Software version: SGAC2 5.23R+++ Software version: SGAA4 5.73R+ Software file: Software file: sgac2_v523r_tda12029h_n1b7f.hexProgrammed IC: TDA11010H/N1B000QL-SGAC2R 6-707-578-21 sgaa4_v573r_tda12029h_n1e3f.hex Programmed IC: TDA12029H/N1E7F-SGA13R 6-707-694-51 BX1S Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV095 Model Original Replacement KV-BT21M80 KV-BT212M80 Empty IC: not available Software version: SGAA7 2.57A+ KV-HW21M83 Software file: not available Programmed IC: TDA12067H/N1B0B0QX 6-705-434-51 KV-BT212M81 KV-HW212M95 Empty IC: TDA12029H/N1B7F0C0 6-706-568-01 Empty IC: TDA12029H/N1E7F 6-706-945-01 Software version: SGAC2 5.23R+++ Software version: SGAA4 5.73R+ Software file: Software file: sgac2_v523r_tda12029h_n1b7f.hexProgrammed IC: TDA12029H/N1B7F-SGAC2R 6-707-579-31 sgaa4_v573r_tda12029h_n1e3f.hex Programmed IC: TDA12029H/N1E7F-SGA13R 6-707-694-51 ************************************************************************ Technical Bulletin Date Ref. No. Model 24.05.06 06TV108 KDL-26S2000, KDL-26S2010, KDL-26S2020, KDL-32S2000, KDL-32S2010, KDL-32S2020, KDL-32V2000, KDL-40S2000, KDL-40S2010, KDL-40V2000, KDL-46S2000, KDL-46S2010, KDL-46V2000 BC Subject IRIS Intermittent Speaker OSD Indication, Continuous Audio Switching C550 SYMPTOM Intermittent speaker OSD indication and continuous audio switching in areas of A2 Zweiton stereo reception with certain signal parameters. CAUSE Software problem in combination with the condition of the analogue RF signal. SOLUTION Update the set using the TL3 Board (9-948-020-98) and the software package PKG1046T contained in the "DM25107.ZIP", "TD1210E.ZIP", "TM1211E.ZIP", and "TM1211ECODE2.ZIP" files attached to Technical Bulletin 06TV112. The software usage is explained in Technical Bulletin 06TV109. PROCEDURE 1. Enter the Service Mode by pressing the following button sequence on the remote control. 2. The following information will appear on the screen. x. Main ver. 1210 x. H pack ver. 1200 x. S pack ver. 1200 x. Check sum 5434 x. NVM ver. 1210 x. EMMA 2.5.107 x. STARTER x. ETI 3. These pieces of information are essential to know exactly what needs to be updated. If the same version number appears in the package, that particular part need not be updated. Refer to the following tables and especially to the last column to know what must be updated. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 C550 SFT BE 1 2 WAX2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV108 46", 40", and 32" WAX2 models Original New Package Version TVM Version / DFE Version NVM Version Package Version TVM Version / DFE Version NVM Version Mask File for NVM Update PKG1035T TM1.130E (WAX2E5) TD1.004E PKG1046T TM1.211E TD1.210E TM, DM, TD DM2.5.38 DM2.5.107 PKG1036T TM1.140E (WAX2E6) TD1.006E PKG1046T TM1.211E TD1.210E Use attachments TM, DM, TD DM2.5.38 DM2.5.107 TM1.210E TM1.211E PKG1040T (WAX2E7) TD1.210E PKG1046T TD1.210E TM DM2.5.107 DM2.5.107 PKG1046T TM1.211E TD1.210E PKG1046T TM1.211E TD1.210E None DM2.5.107 DM2.5.107 26" WAX2 models Original New Package Version TVM Version / DFE Version NVM Version Package Version TVM Version / DFE Version NVM Version Mask File for NVM Update PKG1035T TM1.130E (WAX2E5) TD1.004E PKG1046T TM1.211E TD1.210E TM, DM, TD DM2.5.38 DM2.5.107 PKG1036T TM1.140E (WAX2E6) TD1.006E PKG1046T TM1.211E TD1.210E Use "Adjust_all.vma" and "Audio.vma" TM, DM, TD DM2.5.38 DM2.5.107 PKG1040T TM1.210E (WAX2E7) TD1.210E PKG1046T TM1.211E TD1.210E files from attachments TM DM2.5.107 DM2.5.107 PKG1046T TM1.211E TD1.210E PKG1046T TM1.211E TD1.210E None DM2.5.107 DM2.5.107 V2000 WAX2 models Only the TV microprocessor's software version needs to be updated. Package Version TVM Version DFE Version NVM Version SREG Pack Version HREG Pack Version Update PKG1103T TM1.103E_WCG DM2.5.38 TD1.001E_WCG TS1.000E_WCG TH1.000E_WCG TM PKG1106T TM1.105E_WCG DM2.5.38 TD1.003E_WCG TS1.000E_WCG TH1.000E_WCG TM PKG1108T TM1.106E_WCG DM2.5.38 TD1.003E_WCG TS1.000E_WCG TH1.000E_WCG TM TD1.005E_WCG_only46 PKG1109T TM1.106E_WCG DM2.5.38 TD1.006E_WCG TS1.000E_WCG TH1.000E_WCG TM PKG1110T TM1.106E_WCG DM2.5.38 TD1.007E_WCG TS1.000E_WCG TH1.000E_WCG TM PKG1040T TM1.210E (WAX2E7) DM2.5.107 TD1.210E TS1.200E TH1.200E TM PKG1046T TM1.211E DM2.5.107 TD1.210E TS1.200E TH1.200E TM ************************************************************************ Technical Bulletin Date Ref. No. Model 08.05.07 06TV109R2 KDL-26S2000, KDL-26S2010, KDL-26S2020, KDL-32S2000, KDL-32S2010, KDL-32S2020, KDL-32V2000, KDL-40S2000, KDL-40S2010, KDL-40V2000, KDL-46S2000, KDL-46S2010, KDL-46V2000 TD Subject IRIS Data Handling Using TL3 Jig [REVISION 2] SYMPTOM A TL3 Board has been made available to facilitate the data handling. SOLUTION Follow the procedure described below. The TL3 Board has the following functionalities: NVM reading and writing. Flash upgrade of the main microcontroller. PROCEDURE 1. Requirements Pentium III, 130 MHz. Available USB port. TL3 Jig Interface (9-948-020-98). Software package. 2. Set-up In the rear cover there is a small removable door that gives access to the service connector. Strengthen the supplied flat cable by attaching a piece of hard plastic (e.g. from a printed circuit board) to the bottom side. In this way the rear cover does not need to be removed. WAX2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 11 3. Drivers The TL3 Board is an USB-type of interface offering advantages such as "plug & play" and "hot swapping". The USB driver can be downloaded from the web site http://www.ftdichip.com. On the main page of this web site, select [Drivers] [VCP] and download the appropriate VCP (Virtual COM Port) driver for the FT232 device corresponding to the used PC operating system. It is also possible to download and unzip the attachment "DRIVER_USB_TL3.ZIP" in a temporary file. As soon as the TL3 Board is connected via USB, the operating system recognizes the new device. Install it by following the Windows instructions. If necessary, direct the search to the location where the temporary file has been unzipped. 4. Flashing the Main Microcontroller (Fujitsu) 4-1. Unzip the attachment "MAIN_MICRO_WRITING_PROCESS.ZIP" in the folder C:\WAX2 on the PC. Also unzip the attachment "TM****E.ZIP" to Technical Bulletin 06TV112R* to the same folder. 4-2. Run the Flash application by clicking on the Flash icon, and define the parameters as follows. 1. Go to [Set Environment] under [Option] and set the COM port exactly as it can be found under [Settings], [Control Panel], [Hardware Ports], [USB Port]. 2. In the field [Target Microcontoller] select "MB91F305". 3. In the field [Crystal Frequency] select "16.5MHz". 4. In the field [Hex File] select "TM****E.mhx". 5. Configuring TL3 Board and FTV 5-1. Switch off the FTV. 5-2. Connect the flat cable to the service connector (ECS bus). 5-3. Set all the TL3 Board switches in the same position. 5-4. Switch on the FTV. 5-5. Transfer the control to the PC by switching on the [MAIN FLASH] switch and pressing the [MAIN RST] button on the TL3 Board. The screen contents disappear and change to black. 5-6. Click on [Full Operation (D+E+B+P)] to start the data transfer. 5-7. The Flash program starts and the below window appears. Press [OK] to continue the process. 5-8. The whole process lasts approximately 10 minutes. 5-9. When the process finishes, the following dialogue box appears. Press [Ok]. 5-10. Complete the process by setting the [MAIN FLASH] switch on the TL3 Board to its initial position and pressing the [MAIN RST] button to transfer the control to the TV again. The picture will reappear. 5-11. Disconnect the flat cable from the service connector (ECS bus). 5-12. Check whether the process has been completed by entering the Service Menu and verifying the uploaded software version. 6. Updating NVM 6-1. Unzip the "TM****ECODE2.ZIP" and "TD****E.ZIP" files attached to Technical Bulletin 06TV112R* in the directory "WAX2/CODE2", and ensure that all files (ecp, vma, code2.exe) are in the same folder. 6-2. Set all the TL3 Board switches in the same position. 6-3. Switch off the FTV. 6-4. Connect the flat cable to the service connector (ECS bus). 6-5. Switch on the FTV. 6-6. Start the "CODE2.EXE" application by double-clicking on the icon. In case of a correct configuration, the data of the connected unit will appear as shown below. 6-7. Optionally the serial number can be written as explained below. 6-7-1. Update the NVM as explained in points 6-1 through 6-6. 6-7-2. Access the NVM locations related to the serial number by selecting [Edit(E)] and then [Edit Table(T)]. 6-7-3. Selecting [serial_no] shows the serial number in 10-bit code. For instance, the serial number 4381194 corresponds to the ASCII codes 52 / 51 / 56 /49 / 49 / 57 / 52 / 0 / 0 / 0 as per the following ASCII table. Note that the ASCII code 0 is not shown on the screen. Digit ASCII Code 0 48 1 49 2 50 3 51 4 52 5 53 6 54 7 55 8 56 9 57 7. Writing NVM Data 7-1. Select [File], [Write NVM Image[File ->NVM](W)], [With verify read]. 7-2. Select the appropriate EEP file from the attachment "TD****E.ZIP" to Technical Bulletin 06TV112R*. Note that the two digits following "TD****E" indicate the TV size whereas the addition _WCG denotes WAX2 V2000 models. 7-3. After selecting the appropriate EEP file and clicking [Open], the subsequent window offers the choice to use the mask file or not. The purpose of this file is to protect the adjusted values in the NVM from being overwritten. 7-4. When selecting [No], the NVM data are overwritten by the initial data from the selected file. In this way the adjustment data of the set are lost. 7-5. When selecting [Yes], a windows opens from which the "Adjust_all.vma" file can be selected. This file puts a mask on specific model data such as white balance, personal settings, etc. and keeps them in the NVM as adjusted at the factory. 7-6. The window [NVM Access Setting] then supplies information on the location of the written data. Select [OK] without changing anything. 7-7. When the writing process finishes, the message "Write completed" appears. Select [OK]. 7-8. As the stored NVM data are put on hold in a part of the memory, process the new NVM data by pressing the [MAIN RST] button on the TL3 Board. Another method is to switch off the FTV, disconnect the TL3 Board, and switch on the FTV again by using the mains switch. Enter the Service Menu as explained on page 25 of the Service Manual and check whether the appropriate file has been uploaded. 8. Transferring NVM Data from a Working Set to the PC 9. Possible Errors and Solutions The presence of a USB connection device is automatically detected by the Windows operating system. Windows makes a virtual COM port number that must correspond to the setting in the [Edit] window located under the [Tools] menu in the Code2 program. The COM port number can be found in the [Device Manager] of the PC; attention, for this the TL3 Boards needs to be connected. ************************************************************************ Technical Bulletin Date Ref. No. Model 21.06.07 06TV112R8 KDL-26S2000, KDL-26S2010, KDL-26S2020, KDL-26S2030, KDL-32S2000, KDL-32S2010, KDL-32S2020, KDL-32S2030, KDL-32V2000, KDL-40S2000, KDL-40S2010, KDL-40S2030, KDL-40V2000, KDL-46S2000, KDL-46S2010, KDL-46S2030, KDL-46V2000 BC Subject IRIS Software Packages Follow-up [REVISION 8] SYMPTOM The latest software packages "PKG1092" and "PKG1093" are valid for all WAX2 and WAX2C models and solve the problems mentioned in the Technical Bulletins listed in the following table. Technical Bulletin Subject 06TV108 Intermittent Speaker OSD Indication, Continuous Audio Switching 06TV113 Programme Sorting Not Saved 06TV116R* Relay Clicking Noise in Standby Mode, Power Problem 07TV018 Green Picture with Specific External Equipment 07TV019 Black Bars during VHS Playback 07TV053R* Picture Blanking during VHS Playback 07TV054R* RGB Picture Distortion with JVC DVD Player Also included New Shop - Front Settings Czechia Digital Broadcast Problem Finland DVB Subtitling Problem: random disappearance of subtitles The Netherlands WSS Problem: screen format change with specific broadcasting due to wrong WSS signal detection OSD Change SOLUTION Install the latest software package "PKG1092" or "PKG1093" as explained in Technical Bulletin 06TV109R*, using the attachment to this document. The package to be installed depends on whether the serial number of the set is included in list A or list B. Date List Software Package Attachments DM2.5.511.ZIP A PKG1092 TD1231E_R1.ZIP TM1350E.ZIP June 2007 TM1350ECODE2.ZIP B PKG1093 DM2.15.600.ZIP TD1231E_R1.ZIP TM1350E.ZIP TM1350ECODE2.ZIP WAX2 WAX2C Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 3 2 / 3 06TV112R8 Model Serial numbers LIST A LIST B 1300001~1301300 1301301~ KDL-26S2000 1600001~1600035 1600036~ 4300001~4312874 4600001~4601750 / 1000001~1006800 1006801~ 1300001~1305300 1305301~ KDL-26S2010 1600001~1603400 1603401~ 4000001~4009926 4300001~4306240 / 4600001~4601394 1300001~1306100 1306101~ 1600001~1602100 1602101~ KDL-26S2020 4000001~4000252 4300001~4307172 4600001~4601972 / 1000001~1020400 1020401~ KDL-26S2030 1300001~1322800 1322801~ 1600001~1606500 1606501~ KDL-32S2000 4300001~4352868 4600001~4611253 4000001~4033350 KDL-32S2010 4300001~4327049 4600001~4605828 4000001~4000978 KDL-32S2020 4300001~4324364 4600001~4607632 4000001~4020187 KDL-32S2030 4300001~4334062 4600001~4601611 4000001~4038985 KDL-32V2000 4300001~4399818 4800001~4805735 / 4000001~4000250 KDL-40S2000 4300001~4335588 4600001~4619383 4000001~4025808 KDL-40S2010 4300001~4315422 4600001~4610274 4000001~4013166 KDL-40S2030 4300001~4318122 4600001~4602751 4000001~4027015 KDL-40V2000 4300001~4349810 4800001~4802408 4000001~4001535 KDL-46S2000 4300001~4310294 4600001~4607482 06TV112R8 3 / 3 Model Serial numbers LIST A LIST B KDL-46S2010 4000001~4005691 4300001~4302889 4600001~4602064 / KDL-46S2030 4000001~4003820 4300001~4304937 4600001~4601898 KDL-46V2000 4000001~4005441 4300001~4311820 4800001~4800918 NOTE Make sure to update all the elements to both the software and the NVM data from the same software package. ************************************************************************ Technical Bulletin Date Ref. No. Model 24.05.06 06TV113 KDL-26S2000, KDL-26S2010, KDL-26S2020, BC KDL-32S2000, KDL-32S2010, KDL-32S2020, KDL-40S2000, KDL-40S2010, KDL-46S2000, KDL-46S2010 Subject IRIS Programme Sorting Not Saved P727 SYMPTOM When moving the channel some 20 positions or more during the "Programme Sorting" function and switching off/on the set by means of the power button, the label data are stored but the tuning data are not. The problem does not occur when moving the channel over small distances. CAUSE Incorrect writing process. SOLUTION The problem is solved from software package "PKG1040T" onward. In case of updating, however, the latest software package "PKG1046T" must be used. Refer to Technical Bulletin 06TV112 for the necessary files. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 P727 SFT BE 1 2 WAX2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 11.07.06 06TV116R1 KDL-26S2000, KDL-26S2010, KDL-26S2020, KDL-32S2000, KDL-32S2010, KDL-32S2020, KDL-32V2000, KDL-40S2000, KDL-40S2010, KDL-40V2000, KDL-46S2000, KDL-46S2010, KDL-46V2000 BC Subject IRIS Relay Clicking Noise in Standby Mode, Power Problem [REVISION 1] 2147 SYMPTOM x. After switching from a digital channel to the Standby mode, a clicking noise may be audible from the main relay on the G1 Board. In some cases the noise may be generated every 20 s, in other cases every few minutes. The problem does not occur when the set is in operation. x. No power and the LED flashes nine times. CAUSE Digital software error. SOLUTION Upgrade the digital software DM2.5.106 or lower i.e. PKG1038T (DM2.5.106, TD1.201E, or TM1.200E) to the latest version as explained below. PROCEDURE x. Prepare a Memory Stick formatted with a digital still camera so that the file "MEMSTICK.IND" will be created in the root directory. x. Download the "DM*****.ZIP" file attached to Technical Bulletin 06TV112R*. Also check the tables listed in Technical Bulletin 06TV108 to find out whether other parts of the software package need to be updated. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 2147 SFT FEE 1 I WAX2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV116R1 x. Store the "DM*****.ZIP" file in a temporary folder. Then click on the file name to start WinZip. Press the [Extract] button and select the Memory Stick slot to extract all the files to. x. Select [Removable Disk] (Memory Stick) to start the extraction process. x. The following folder and files will be created on the Memory Stick. x. The "wax2_mheg" folder should have the following map structure. x. When everything conforms to the above, then the Memory Stick is ready to start updating the digital part of the WAX2 models. Proceed as explained below. * Power the set on. * Select the Digital Mode. * Unplug the AC power cable or power off the set. * Insert the Memory Stick into the slot located near the PCMCIA Card Reader (remove the socket cover first). * Plug the AC power cable in again or power on the set. * Wait for the OSD to appear (approx. 40 s). * Switch off the TV. * Remove the Memory Stick. * Switch the TV on again. Under [User Menu] => [Digital Set-up] => [Technical Set-up] => [System Information] check whether the digital software has been updated to, for instance, version 2.5.107. ************************************************************************ Technical Bulletin Date Ref. No. Model 07.04.08 06TV126R2 KDL-20S2000, KDL-20S2020, KDL-26U2000, BC KDL-32U2000, KDL-40U2000 Subject IRIS Intermittent Picture and/or Audio Muting [REVISION 2] 118C SYMPTOM Intermittent picture and/or audio muting during normal operation. CAUSE Data software error. SOLUTION Update the set using the most recent upgrade package attached to Technical Bulletin 08TV020. The upgrading procedure is explained in Technical Bulletin 06TV127R*. NOTE No NVM settings need to be changed. APPLICABLE SERIAL NUMBERS KDL-20S2020 (E) 4301006~4301461 4301595~4301616 KDL-20S2020 (U) 4600134~4600325 KDL-20S2020 (K) 4000276~4600325 4304507~4304566 4304720~4305072 4305441~4306232 KDL-26U2000 (E) 4306668~4307854 4308103~4309630 4310896~4311619 4311996~4312324 KDL-26U2000 (K) 4600817~4601951 KDL-32U2000 (E) 4304560~4304658 4309139~4309924 4310288~4310670 4311085~4311514 4312002~4313780 4313931~4314316 4314431~4315445 4315731~4316516 KDL-32U2000 (U) 4000001~4000244 KDL-32U2000 (K) 4600501~4601005 KDL-40U2000 (E) 4300370~4300768 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 118C 06TV126 MEM BDT 1 2 1 SE-1 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 07.04.08 06TV127R3 KDL-20S2000, KDL-20S2020, KDL-26U2000, BC KDL-32U2000, KDL-40U2000 Subject IRIS Data Handling for SE-1 Chassis [REVISION 3] SYMPTOM This document explains how to update the software version. SOLUTION Follow the procedure described hereafter. 1. Software Package Follow-up 1-1. Turn on the main power switch. 1-2. Program the remote control RM-ED007 for operation in the Service Mode. 1-2-1. Press the following buttons simultaneously for at least 3 s on the remote control. 1-2-2. Press the video input button twice which now acts as test key. "TT_ _" will appear in the upper right corner. Also some other status information will be displayed on the screen as shown below. If the letters "ECS" do not appear, enter [TT31] to enable the ECS communication. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 9 1-3. Press [MENU] on the remote control to obtain the following menu. BACKLIGHT HDMI SOUND IFADJUST ERROR MENU SE1 v0.18 Mar06 FACTORY DATA: 11111111 SERIAL NUMBER: 0004 *** *** WORKING TIME: 3:50 1-4. Check the set's software version as this information is essential for knowing exactly what needs to be updated in the set. 2. Requirements Upgrade software package #039 which includes the following software. 2-1. Main micro software ("v****" shown in the TT menu) which requires the following items in order to be updated. TL3 Jig Interface (9-948-020-98) including USB and programming cable. Available USB port. Pentium III, 130 MHz. File "SE1_VCTP_V****.ZIP" containing the main micro software version. Windows operating system program "HyperTerminal". 2-2. NVM settings to be changed by using the NVM mask file. File "SE1_***_**.eep". TL3 Jig Interface (9-948-020-98) including USB and programming cable. Available USB port. Pentium III, 130 MHz. File "SE1_VCTP_V****.ZIP" containing the NEW NVM data and mask files. File "Code2.exe" containing the code program to write to the NVM. 2-3. Digital software version 2.*.*** shown in the [Digital] menu. As Memory Stick Pro is not supported, use a normal Memory Stick. As Memory Sticks formatted by Windows are not supported, use a Memory Stick formatter. Use right click. File "SE1_MS_INT_***_R*.ZIP". 3. Drivers The TL3 Board is an USB-type of interface offering advantages such as "plug & play" and "hot swapping". The USB driver can be downloaded from the web site http://www.ftdichip.com. On the main page of this web site, select [Drivers] [VCP] and download the appropriate VCP (Virtual COM Port) driver for the FT232 device corresponding to the used PC operating system. It is also possible to download and unzip the attachment "DRIVER_USB_TL3.ZIP" in a temporary file. This driver file is attached to Technical Bulletin 06TV109. As soon as the TL3 Board is connected via USB, the operating system recognizes the new device. Install it by following the Windows instructions. If necessary, direct the search to the location where the temporary file has been unzipped. 4. Set-up 4-1. In the rear cover there is a small removable door that gives access to the service connector. Close to the CAM slot there is a removable cover giving access to the MS socket. 4-2. Strengthen the supplied flat cable by attaching a piece of hard plastic (e.g. from a printed circuit board) to the bottom side. In this way the rear cover does not need to be removed. 5. Upgrading the Main Microcontroller 5-1. Create the folder "C:\SE1" on the PC and unzip the attachment "SE1_VCTP_V****.ZIP" from Technical Bulletin 08TV020 in it. 5-2. Set all the TL3 Board switches in the same position. 5-3. Run the general-purpose communications program included in the Windows operating system's "HyperTerminal" program. 5-4. Set up the "HyperTerminal" program as explained below. Create a [New Connection]. In the [Connect using] field select the serial port to which the TL3 jig is connected. Enter the correct COM port settings as shown below. Go to [Transfer] => [Send File], and select the "SE1_****.BIN" file unzipped on the PC. In the [Protocol] field, select "Xmodem", and then press [Send]. Start the file transfer by switching the TL3 Board switch [MAIN FLASH] to [ON] and [OFF] again. When the file transfer finishes, a message will appear on the "HyperTerminal" screen and the FTV will reset automatically. 6. Updating the NVM Data 6-1. Unzip the "SE1_VCTP_****.ZIP" file attached to Technical Bulletin 08TV020 in the folder "C:\SE1". 6-2. Set all the TL3 Board switches in the same position. 6-3. Switch off the FTV. 6-4. Connect the flat cable to the service connector (ECS bus). 6-5. Switch on the FTV. 6-6. Start the "CODE2.EXE" application by double-clicking on the icon. In case of a correct configuration, the data of the connected unit will appear as shown below. 7. Writing the NVM Data 7-1. Select [File], [Write NVM Image[File ->NVM](W)], [With verify read]. 7-2. Select the appropriate EEP file from the folder "C:\SE1" coming from the attachment "SE1_VCTP_****.ZIP" to Technical Bulletin 08TV020. Note that in the EEP file names, the group of four digits indicates the version whereas the group of two digits denotes the TV size. 7-3. After selecting the appropriate EEP file and clicking [Open], the subsequent window offers the choice to use the mask file or not. The purpose of this file is to protect the adjusted values in the NVM from being overwritten. 7-4. When selecting [No], the NVM data are overwritten by the initial data from the selected file. In this way the adjustment data of the set are lost. 7-5. When selecting [Yes], a windows opens from which the "Adjust_all.vma" file can be selected. This file puts a mask on specific model data such as white balance, personal settings, etc. and keeps them in the NVM as adjusted at the factory. 7-6. The window [NVM Access Setting] then supplies information on the location of the written data. Select [OK] without changing anything. 7-7. When the writing process finishes, the message "Write completed" appears. Select [OK]. 7-8. As the stored NVM data are put on hold in a part of the memory, process the new NVM data by pressing the [MAIN RST] button on the TL3 Board. Another method is to switch off the FTV, disconnect the TL3 Board, and switch on the FTV again by using the mains switch. Enter the Service Menu as explained on page 25 of the Service Manual and check whether the appropriate file has been uploaded. 8. Upgrading the Digital Software 8-1. Store the "SE1_MS_INT_***_R*.ZIP" file in a temporary folder. Then click on the file name to start WinZip. Press the [Extract] button and select the Memory Stick slot to extract all the files to. 8-2. Select [Removable Disk] (Memory Stick) to start the extraction process. 8-3. The following folder and files will be created on the Memory Stick. The first three file and folder names are created by the digital still camera (refer to point 2-3). As the SE-1 digital software is based on the WAX2 chassis, do not worry about the folder name "wax2_mheg" being created. 8-4. The "wax2_mheg" folder should have the following map structure. 8-5. When everything conforms to the above, then the Memory Stick is ready to start updating the digital part of the SE-1 models. Proceed as explained below. Power the set on. Select the Digital Mode. Unplug the AC power cable or power off the set. Insert the Memory Stick into the slot located near the PCMCIA Card Reader (remove the socket cover first). Plug the AC power cable in again or power on the set. Wait for the OSD to appear (approx. 40 s). Switch off the TV. Remove the Memory Stick. Switch the TV on again. Under [User Menu] => [Digital Set-up] => [Technical Set-up] => [System Information] check whether the digital software has been updated to version *** (e.g. 407). ************************************************************************