Technical Bulletin Date Ref. No. Model 06.08.07 06HV026R1 RDR-GX120, RDR-GX220, RDR-GXD360, RDR-HX520, RDR-HX525, HV RDR-HX720, RDR-HX722, RDR-HX725, RDR-HX727, RDR-HX920, RDR-HX925, RDR-HXD560, RDR-HXD562 Subject IRIS Tray Does Not Open, No JPEG Playback, Abnormal Title Colours [REVISION 1] C312 2430 1626 SYMPTOM The tray does not open before performing "Easysetup". No playback of JPEG pictures rotated on the PC. Abnormal colours in the recorded title when turning off the power after performing a timer recording via VIDEO IN or S VIDEO IN. SOLUTION Contact the national service headquarters for a software upgrade to version GM1.04 or GM2.19 depending on the model. Model Destination Software Version RDR-GX120 CEK, EC1, EC2, EC3 GM2.19 RDR-GX220, RDR-HX520, RDR-HX525, RDR-HX720, RDR-HX722, RDR-HX725, RDR-HX727, RDR-HX920, RDR-HX925 CEK, EC1, EC2, EC3 GM2.19 RDR-GXD360, RDR-HXD560, RDR-HXD562 CEK, EC1 GM1.04 APPLICABLE MODELS RDR-GX120 EC1, EC2, EC3 RDR-GX220 EC1, EC2, EC3 RDR-GXD360 CEK RDR-HX520 CEK, EC1, EC2, EC3 RDR-HX525 CEK RDR-HX720 CEK, EC2 RDR-HX722 EC2 RDR-HX725 CEK, EC3 RDR-HX727 EC1, EC3 RDR-HX920 EC2 RDR-HX925 EC1 RDR-HXD560 CEK RDR-HXD562 CEK Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 10.02.06 06PA003 NW-E205, NW-E207, NW-E305 PA Subject IRIS No Key Function, Unit Freezes 1715 Confidential SYMPTOM No key function after being disconnected from the PC. The unit may freeze even when the battery is fully charged. Pressing the [Reset] key allows the unit to recover. However, the same symptom may reoccur repeatedly. CAUSE Firmware bug. SOLUTION Upgrade the firmware to version 1.01.81 or later as explained below, minding the following points. Before starting the upgrading procedure, be sure to back up all the data stored on the device. Make sure that at least 3MB of free memory is available on the Network Walkman. Close all applications on the PC before starting the upgrade. For Windows XP or Windows 2000 users, be sure to have administrator rights. UPGRADING PROCEDURE Firmware Version Check Press and hold the [Menu] button on the unit until the menu is displayed. Select [Advanced Menu] and press [X]] to confirm. Select [Information] and press [X]] to confirm. Select [4] (firmware version). If the firmware version is 1.01 or higher, no firmware upgrade needs to be performed. If the firmware version is lower than 1.01, continue with the firmware upgrading procedure below. Press [Menu] to exit. Firmware Upgrading Procedure Download the attachment "NW-E20X_V1_1C.ZIP" (for NW-E205/E207) or "NW-E30X_V1_1C.ZIP" (for NW-E305) to the computer. Extract the ZIP file to a dedicated folder. A new folder "NW-E20X_V1_1C" or "NW-E30X_V1_1C" will be created. Open the newly created folder and start the "FWUpdater.exe" application. Follow the instructions on the screen and the upgrade will be performed automatically. Do not disconnect the unit from the USB terminal while the upgrade is in progress. Click on [Finish] when the upgrade is completed. Disconnect the unit from the PC and check the firmware version. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 26.04.06 06PV031 DSC-H2 PV Subject IRIS Error when Using SanDisk Memory Stick Pro Duo C17E APPLICABLE SERIAL NUMBERS DSC-H2 (CEE) 4500001~4500800 4501001~4503150 4503501~4504200 4505851~4521800 4522201~4529250 4529551~4532150 4500801~4501000 4503151~4503500 DSC-H2 (CEH) 4504201~4505850 4521801~4522200 4529251~4529550 NOTE Only European destinations are listed. SYMPTOM Sony has recently discovered a problem in the Digital Still Camera Cyber-shot DSC-H2 where SanDisk Memory Stick Pro Duo media may not be recognized. When inserting or removing a Memory Stick Pro Duo made by SanDisk, the following errors may occur. Appearance of an error message to reinsert the Memory Stick. File error. Error indication "C13:01". Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 5 2 / 5 06PV031 SOLUTION NON- S/N IN NO EUROPEAN NO AFFECTED DESTINA- RANGE? TION? YES YES CHECK V2 OTHER DEFECT : FIRMWARE TREAT AS (see p. 3) NORMAL REPAIR. V1 UPDATE FIRMWARE AS EXPLAINED BELOW. Prerequisites Windows XP Home Edition/Professional, 2000 Professional, Millennium Edition. USB port and MS slot. Minimum 5 MB of free disc capacity. Minimum 32 MB of free memory. AC adapter ACV-LS5 or fully charged bundled nickel hydride battery. MAKE SURE TO USE AC ADAPTOR OR A FULLY CHARGED BATTERY BECAUSE, IF THE POWER IS INTERRUPTED DURING THE UPGRADE PROCESS, THE CAMERA WILL NO LONGER OPERATE AND RECOVERY WILL NOT BE POSSIBLE. Bundled USB cable. Note that an OTC USB cable does not guarantee a successful operation. Formatted Memory Stick Duo or Memory Stick Pro Duo (minimum 8 MB capacity) manufactured by Sony. Preparation of the Memory Stick Download the attachment "DSCH2V2.ZIP" to the PC and unzip it. Format a Memory Stick Duo or Pro Duo (minimum 8 MB capacity) with the DSC-H2. Copy the unzipped file "DSCH2V2.ASH" to the formatted Memory Stick Duo or Pro Duo. 06PV031 3 / 5 Updating Procedure Press the [Playback] and [Menu] buttons simultaneously. The message "No file in this folder" will appear. Press the [Menu] button for a few seconds until the [Setup] screen appears. Then select [Setup 2]. Check whether the version is "1". If the version is "2", the update need not be performed. Select [Update] to start the update procedure. 4 / 5 06PV031 When the update finishes, check whether the new version is "2", and then select [OK]. Selecting [Cancel] will return the [Setup] screen. Start the update by selecting [OK]. During the updating process, the three circles will be blinking. The update finishes when they are lit all three. 06PV031 5 / 5 As soon as the message [Finished] appears, press the [Control] button for a few seconds to power off the unit. Power the unit on again by pressing the [Playback] and [Menu] buttons simultaneously. Check whether the version has changed to "2" as in the second point of the "Updating Procedure". Reformat the Memory Stick Duo or Pro Duo. ************************************************************************ Technical Bulletin Date Ref. No. Model 21.11.06 06PV110 DSLR-A100 PV Subject IRIS Firmware Update v1.02 1752 SYMPTOM RAW format files may not be opened by the supplied image control software "Picture Motion Browser". Poor image gradation when the shutter speed is 1 s or longer. Poor print quality when using the option "Image Matching" of an Epson printer. The camera may not be operating or the battery charge mark may be flashing. SOLUTION 1. Update the firmware to v1.02 by referring to the procedure explained on the Sony Europe support page http://support.sony-europe.com/DIME/digistill/Alpha/firmware/firmware.asp?l=en&c=fw. 2. In case the first update is not successful, apply the alternative method described below, using the "MP10.ZIP" file attached to this document. Note that below procedure resets all camera settings including date, time, and file number. Requirements for the Firmware Update Recording medium: Memory Stick Duo or CompactFlash (CF) Card. Fully charged battery pack NP-FM55H or AC adapter/charger AC-VQ900AM. Copy the nine "Group 3" files (mp10\d4-mp10-gp3\) for European destinations from the attached "MP10.ZIP" file to the recording medium. Note that "Group" 1 is for Japan, "Group 2" for North America, and "Group 4" for Asia. Updating the Firmware Switch off the unit and insert the recording medium into the unit. Insert the fully charged pack NP-FM55H or connect the AC adapter/charger AC-VQ900AM. Power the camera on while pushing the [LENS RELEASE] button. Release the [LENS RELEASE] button when the access lamp lights up. The update will start. Caution! During the firmware updating process, do not remove the battery pack NP-FM55H or the AC adapter/charger AC-VQ900AM. Do not shake the camera. The updating process ends when the access lamp extinguishes. A flashing access lamp is an indication that the update has failed. In this case, the AM001 Board (A-1183-654-A) needs to be replaced. Power off the unit, and remove the recording medium as well as the battery pack or AC adapter/charger. Checking the Update Version Attach the battery pack or AC adapter/charger again and power the unit on. Press the [MENU] button. The menu appears on the LCD screen. Press the [DISPLAY] button. Check whether the version number has changed to "Ver. 1.02". Then press the centre of the controller to close the version number display. APPLICABLE SERIAL NUMBERS DSLR-A100 (CEE) 1501001~1502180 1540001~1546442 1640001~1641530 1660001~1662070 1700001~1700734 1730001~1732354 1830001~1830514 1850001~1855714 1930001~1956717 2170001~2175312 2210001~2213280 DSLR-A100 (CEH) 2250001~2251570 2280001~2285820 2340001~2341006 2370001~2372916 ************************************************************************ Technical Bulletin Date Ref. No. Model 21.11.06 06PV111 DSLR-A100 PV Subject IRIS Erratic Result During Camera Shaking Adjustment C180 SYMPTOM During the adjustment of the camera shaking frequency, some good sets could be judged as no good. SOLUTION Modify the adjustment value of the camera shaking frequency by upgrading the "Sony AMC DSLR Adjustment Program" from version 0.1.2.0 to version 0.1.2.1 as explained below. Uninstall the version 0.1.2.0. Download the "DSLR-A100_VER0.1.2.1.ZIP" file attached to this document, unzip and install it. After installing, check whether the version has been updated to 0.1.2.1. ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV001 VPL-CS1 DP Subject IRIS Introduction of Main Software v1.05 1185 SYMPTOM Version 1.05 of the Main Software is available. It is backward compatible. SOLUTION Update the Main Software, using the following attachment to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. Software File Main Software CS3V105B.MOT Main Software Version Information Version 1.05: Remedying the power lamp not switching off. Version 1.04: Changing the device control. Version 1.03: Improvements for production purposes. Version 1.02: Initial production. NOTE In some units v9.00 is used to correct some non-uniformity. This version is equivalent to v1.05. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV002 VPL-CS3, VPL-CX2, VPL-CX3 DP Subject IRIS Introduction of Main Software v1.04a 1185 SYMPTOM Version 1.04a of the Main Software is available. SOLUTION Update the Main Software, using the following attachment to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. Software File Main Software CU2V104A.MOT (v1.04a) Main Software Version Information Version 1.04a: Changing the fan control curve to suppress the fan noise produced when lifting the unit's foot. Version 1.02a: Remedying a corrupted display or menu when the [MENU] key is pressed during CH switching. Version 1.01a: Remedying the impossibility to perform the white balance adjustment when no signal is applied. APPLICABLE SERIAL NUMBERS Model Software v1.00b Software v1.01a Software v1.02a Software v1.03a VPL-CS3 0010001~0013350 0013351~0021690 0021691~0024350 0024351~0029350 VPL-CX2 0010001~0010550 0010551~0011900 0011901~0012650 VPL-CX3 0010001~0011550 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV003 VPL-CS3, VPL-CS4, VPL-CX2, VPL-CX3, VPL-CX4 DP Subject IRIS Introduction of Software for Use at High Altitude 1185 SYMPTOM The internal temperature protection may start functioning when the unit is used at an altitude exceeding 1500m. CAUSE Using the unit at a high altitude ranging between 1500m and 2600m where the air density is relatively low causes the operating temperature inside the unit to increase. SOLUTION Software is available that accelerates the ventilation fan when the set is used at an altitude ranging between 1500m and 2600m. Proceed as outlined below. Update the Main Software, using the appropriate attachment to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. If the temperature fuse (1-900-273-25) needs to be replaced, be sure to install it at the correct location as indicated in Technical Bulletin 05TV119. Model File VPL-CS3, VPL-CX2, VPL-CX3 CU2V9904A.MOT VPL-CS4, VPL-CX4 CU3V9901A.MOT Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV004 VPL-CS4, VPL-CX4 DP Subject IRIS Introduction of Main Software v1.01 1185 2357 SYMPTOM Version 1.01 of the Main Software allows remedying picture interruptions when the unit receives a component video signal from certain DVD players. SOLUTION Proceed as outlined below. Update the Main Software, using the attachment to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. Software File Main Software CU3V101A.MOT (v1.01) Replace C122 and R138 on the BB Board as indicated below. Former New Ref. Description Part number Description Part number C122 Cap, Ceramic 1.0F 1-107-682-11 Cap, Ceramic 2.2F 1-127-861-11 R138 Res, Chip 47k 1/10W 1-216-841-11 Res, Chip 62k 1/16W 1-218-735-11 APPLICABLE SERIAL NUMBERS VPL-CS4 10001~20400 VPL-CS4 5000001~5052160 VPL-CX4 10001~12250 VPL-CX4 5000001~5045999 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 2357 1-127-861-11 C122 VPD BB Y A 1 2357 1-218-735-11 R138 VPD BB Y A 1 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV005 VPL-CS5, VPL-CX5 DP Subject IRIS Introduction of Main Software v1.03 and PW Software v1.03 1185 SYMPTOM Software is available that allows using the set at an altitude ranging between 1500m and 2600m. SOLUTION Proceed as outlined below. Update the Main Software and the PW Software, using the appropriate attachment to this document and referring to the Technical Bulletins 05TV257 (Main Software) and 05TV258 (Scan Converter Software) for the procedures and tools. Check and, if necessary, switch the high-altitude mode OFF as explained below. * Enter the "Factory" mode. * Go to the [Device Adjust] page, select [Other], and press [Enter]. * Select [Other/Highland Mode] using the . / . keys. If necessary change the value to "0" using the t key. * Press the [Enter] key to return to the [Device Adjust] page. * After changing the value to "0", save the new setting by selecting [Save to Memory] and pressing [Enter]. Software File Main Software CU5V103A.MOT (v1.03) PW Software PWHV103B.ZIP (v1.03) NOTE When the high-altitude mode is enabled as explained in Technical Bulletin 06TV024, the value indicated above needs to be set to "1". APPLICABLE SERIAL NUMBERS Software VPL-CS5 VPL-CX5 Main / PW v1.01 0010001~0010100 Main / PW v1.02 0010101~0020800 0010001~0016587 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV006 VPL-CS5G DP Subject IRIS Introduction of Main Software v1.02a 1185 SYMPTOM Version 1.02a of the Main Software modifies the ventilation fan control setting. SOLUTION Update the Main Software, using the attachment to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. Software File Main Software CS4V102A.MOT (v1.02a) APPLICABLE SERIAL NUMBERS The model VPL-CS5G is only available in Germany. VPL-CS5G 10001~12000 (v1.01a) Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV007 VPL-CX75, VPL-CX85 DP Subject IRIS Introduction of AirShot v2 Light v1.07 1185 SYMPTOM AirShot v2 Light v1.07 enables using "Projector Station for AirShot Version 2" on these units and disables using "Projector Station for AirShot". SOLUTION Proceed as outlined below, using the appropriate attachment to this document. Model File VPL-CX75 VPL-CX75.ZIP VPL-CX85 VPL-CX85.ZIP 1. Prepare a Sony 128MB Memory Stick (Memory Stick PRO is not usable) and insert it into the computer. 2. Unzip the applicable attachment and copy the files to the Memory Stick folder "MSSONY/PJ". 3. Turn on the projector and select the appropriate input channel for the Memory Stick: INPUT-B for VPL-CX75 or INPUT-C for VPL-CX85. 4. Insert the Memory Stick into the projector. The [Upgrade] window appears. If the procedure needs to be interrupted, remove the Memory Stick from the projector to return to the [MS Home] window. 5. Select the [Write] button and press the [Enter] key. Then select [Yes] using the arrow keys and press the [Enter] key again. The installation starts and lasts about 3 minutes. 6. When the installation finishes, the message "Successfully completed" appears. Click on the [OK] button. The [Upgrade] window appears. 7. Check whether the version numbers appearing under "Current Version" and "Upgraded Version" are identical, and then remove the Memory Stick. If the versions are not identical, repeat the procedure from point 3. 8. Press the [Enter] key. 9. Insert the Memory Stick into the projector as soon as the [Memory Stick / AirShot Firmware Updater] window appears. The upgrading starts automatically. If it does not, follows the instructions appearing on the screen. 10. Remove the Memory Stick when the message "Finish Update" is displayed. 11. As soon as the window [CX75 Firmware Updater] or [CX85 Firmware Updater] respectively appears, insert the Memory Stick and press the [Enter] key. The confirmation window appears. 12. Click the [OK] button to start the upgrading. 13. Press the [Enter] key when the upgrading is completed and the message "Finish Update" appears. Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV007 14. Remove the Memory Stick as soon as the window [CX75 Firmware Updater] or [CX85 Firmware Updater] respectively appears. After that the [AirShot Home] window or the [MS Home] window appears. In the latter case, press the [AirShot] key on the remote control to display the [AirShot Home] window and check whether "AirShot Version 2" is displayed. NOTES Do not switch off the power of the projector or remove the Memory Stick during reading or upgrading. To achieve 11b/g capability instead of 11b, also the 11b/g Wireless LAN card SWU-GEG100A (A-1137-594-A) and the accessory IFU-WLM2 are required. WPA, E-mail and SNMP will still not be available. This upgrade disables "Projector Station for AirShot". It is necessary to install "Projector Station for AirShot Version 2" (CD-ROM pack: 2-631-094-02). SWU-GEG100A, IFU-WLM2 and the CD-ROM pack are supplied with VPL-CX76 and VPL-CX86. ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV008 VPL-CX76, VPL-CX86 DP Subject IRIS Introduction of AirShot v2 Firmware v1.50 1185 SYMPTOM AirShot v2 Firmware v1.50 enables a digital certificate used for encrypted communication as well as the EAP-TLS Authentication Protocol. PC Application v1.03 remedies an AirShot connection error on some units caused by a software bug. SOLUTION Upgrade the AirShot v2 firmware of the projector as well as the application software of the PC as outlined below, using the appropriate attachment to this document. Firmware / Software VPL-CX76 VPL-CX86 AirShot v2 Firmware v1.50 CX76_150.ZIP CX86_150.ZIP PC Application Software v1.03 ASV2_USBIMAGE_1030.ZIP Upgrading the AirShot v2 Firmware 1. Prepare a Sony 128MB Memory Stick (Memory Stick PRO is not usable) and insert it into the computer. 2. Unzip the applicable attachment and copy the files to the Memory Stick folder "MSSONY/PJ". 3. Turn on the projector and select the appropriate input channel for the Memory Stick: INPUT-B for VPL-CX76 or INPUT-C for VPL-CX86. 4. Insert the Memory Stick into the projector. The [Upgrade] window appears. If the procedure needs to be interrupted, remove the Memory Stick from the projector to return to the [MS Home] window. 5. Press the [Enter] key on the remote control, and then click on the [OK] button on the display. The installation starts and lasts about 5 minutes. 6. When the installation finishes, the message "Finish Update" appears. Click on the [OK] button. The [Upgrade] window appears. 7. On the [Update Information] window check whether the software version has changed, then remove the Memory Stick. If the version has not been upgraded, repeat the procedure from step 3. Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 SFT 1 U 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 2 2 / 2 06TV008 Upgrading the PC Application Software Unzip the attachment "ASV2_USBIMAGE_1030.ZIP" and copy all the files to a CD-ROM. Add this CD-ROM to the projector together with the attached document "Customer_note.doc" to enable the customer to install the latest "projector station" software on his PC. Inform the customer that his projector has been updated so that installed PC software needs to be upgraded as well. The instructions are described in the document "Customer_note.doc". APPLICABLE SERIAL NUMBERS VPL-CX76 2000001~2002551 VPL-CX86 2000001~2002253 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV009 VPL-DS100, VPL-ES1 DP Subject IRIS Introduction of Main Software v1.04 and PW Software v1.04 1185 SYMPTOM Version 1.04 of the Main Software remedies the problem of the unit powering off or freezing during channel switching. It also solves the absence of a video output when Video/S-Video is input during the power-saving mode. Moreover, as of now the PAL 60Hz signal is supported. Version 1.04 of the PW Software now supports the PAL 60Hz and PAL MacroVision signals. SOLUTION Update the Main Software and the PW Software at the same time, using the attachments to this document and referring to the Technical Bulletins 05TV257 (Main Software) and 05TV258 (Scan Converter Software) for the procedures and tools. Software File Main Software CS5V104A.MOT (v1.04) PW Software PWPV104A.ZIP (v1.04) APPLICABLE SERIAL NUMBERS Model Serial number Installed Software VPL-DS100 0010001~0016003 PW Software v1.03 VPL-ES1 0010001~0011770 Main Software v1.02 VPL-ES1 0011771~0012768 Main Software v1.03 VPL-ES1 0012801~0012823 Main Software v1.03 VPL-ES1 0010001~0011733 PW Software v1.02 VPL-ES1 0012801~0012823 PW Software v1.02 VPL-ES1 0012769~0012800 PW Software v1.03 VPL-ES1 0012824~0046540 PW Software v1.03 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV010 VPL-HS2 DP Subject IRIS Introduction of Main Software v1.02 and v1.13 1185 SYMPTOM Version 1.02 of the Main Software remedies a SIRCS malfunction (only in case of B Board [A-1300-815-A]) whereas v1.13 supports IC401 "CXD9763" (only in case of B Board [A-1300-815-B]). SOLUTION Update the Main Software, using the files contained in the attachment "VPLHS2.LZH" to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. Software File Main Software HS3V102A.MOT (v1.02) Main Software HS3V113A.MOT (v1.13) APPLICABLE SERIAL NUMBERS Serial number Software file 10001~20860 HS3V102A.MOT 20861~ HS3V113A.MOT Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV011 VPL-HS10 DP Subject IRIS Introduction of Main Software v1.03/1.04 and PW Software v1.03 1185 SYMPTOM Version 1.03 of the Main Software supports the "Highland" mode (only in case of C Board [A-1300-771-A]) and modifies the sharpness range whereas version 1.04 remedies an aliasing picture problem (only in case of C Board [A-1300-771-B]) and modifies the sharpness range. Version 1.03 of the PW Software remedies the impossibility to restore the status when the sync signal is momentarily absent on the same channel. SOLUTION Update the Main Software and the PW Software at the same time, using the appropriate file contained in the attachment "VPLHS10.LZH" to this document and referring to the Technical Bulletins 05TV257 (Main Software) and 05TV258 (Scan Converter Software) for the procedures and tools. Software File Main Software HS2V103A.MOT (v1.03) Main Software HS2V104A.MOT (v1.04) PW Software PWJV103A.ZIP (v1.03) Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV012 VPL-HS20 DP Subject IRIS Introduction of Main Software v1.06 and PW Software v1.02 1185 SYMPTOM Version 1.06 of the Main Software improves the contrast of pictures from the HDMI input, enables the "Factory" mode, improves the quality of pictures from certain DVD players, improves the lighting of indicators for the second time, and restores the colours when PAL 60Hz is selected manually. Version 1.02 of the PW Software remedies malfunctions in the black level adjustment and the ImageDirector. SOLUTION Update the Main Software and the PW Software at the same time, using the appropriate attachment to this document and referring to the Technical Bulletins 05TV257 (Main Software) and 05TV258 (Scan Converter Software) for the procedures and tools. Software File Main Software HS5V106B.MOT (v1.06) PW Software PW_RV102C.ZIP (v1.02) APPLICABLE SERIAL NUMBERS VPL-HS20 10001~21832 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV013 VPL-PS10, VPL-PX10, VPL-PX15 DP Subject IRIS Introduction of Main Software v1.06a 1185 SYMPTOM Version 1.06a of the Main Software remedies a picture interruption problem with a component video signal input, and changes the writing timing of the timer memory. SOLUTION Update the Main Software, using the attachment to this document and referring to the Technical Bulletin 05TV257 (Main Software) for the procedures and tools. APPLICABLE SERIAL NUMBERS Software File Main Software PU1V106A.MOT (v1.06a) VPL-PS10 10001~16880 VPL-PS10 30001~31485 VPL-PX10 10001~16400 VPL-PX10 30001~30894 VPL-PX15 10001~13650 VPL-PX15 50001~52350 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************ Technical Bulletin Date Ref. No. Model 20.01.06 06TV015 VPL-PX32 DP Subject IRIS Introduction of Main Software v1.01 and PW Software v99.06 1185 SYMPTOM Version 1.01 of the Main Software remedies the problem of the [Direct Keystone] command being ignored. Version 99.06 of the PW Software solves the incorrect picture aspect ratio (vertical size too large) in case of keystone correction. SOLUTION Update the Main Software and the PW Software at the same time, using the appropriate file contained in the attachment "VPLPX32.ZIP" to this document and referring to the Technical Bulletins 05TV257 (Main Software) and 05TV258 (Scan Converter Software) for the procedures and tools. Software File Main Software PX7V101A.MOT (v1.01) PW Software PWXV9906A.ZIP (v99.06) NOTES As the aspect ratio is maintained when shrinking the vertical size, pictures may look dwarf-like in comparison to conventional pictures. The bottom OSD message is displayed in the out-of-frame area. When zooming, the cursor will appear in the out-of-frame area. APPLICABLE SERIAL NUMBERS Model Software Serial number VPL-PX32 Main Software 10001~11750 VPL-PX32 Main Software 30001~31699 Flag Symptom code Part number Ref. Section code PCB Defect code Repair code Qty. 1 1185 FMW 1 2 Sony Service Centre (Europe) N.V. European Service Engineering Technologielaan 7 B - 1840 Londerzeel 1 / 1 ************************************************************************