Car Stereo Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSA-14 Model: EXR-21, XR-6450, XR-C190, XR-C210, XR-C410 No. 396 Subject: No Tape Play In Reverse. Date: April 4, 1996 Symptom: (62) Shortly after reversing the tape, the mechanism returns to forward play. This problem may be caused by both pinch lever assemblies simultaneously engaging the tape and both capstans. Solution: Replace the forward and reverse pinch lever assemblies as shown below: REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 111 PINCH LEVER (F) ASSY. X-3368-266-1 PINCH LEVER (FS) ASSY. X-3372-000-1 112 PINCH LEVER (R) ASSY. X-3368-267-1 PINCH LEVER (RS) ASSY. X-3372-001-1 Reference: T/N ME-95030; SEC ME00396 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ Car Stereo Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSA-14 Model: CDX-5070, CDX-5270, CDX-5470, CDX-5090, No. 397 CDX-5290, CDX-5490, CDX-C490, CDX-C590, EXCD-90 Subject: Optical Pickup/Servo Board Incompatibility. Date: April 4, 1996 Symptom: (**) The CD mechanisms of the above mentioned models may have been produced with 2 different optical pickup assemblies and 2 different Servo boards. There is no interchangeability between the Servo boards nor the optical pickup assemblies. If the KSS-313A pickup is connected to a Servo board designed for use with the KSS­410A pickup the unit will not work. If the KSS-410A pickup is connected to the Servo board designed for use with the KSS-313A, the unit will not work and damage to the small flex cable found beneath the black plastic shell around the pickup may occur. If a KSS-410A pickup with the damaged flex cable is then connected to the correct Servo board, the unit may work, but the performance may be poor, particularly when the unit tries to lock on track after an AMS operation has been performed. Solution: If you replace the Servo board or optical pickup assembly during servicing, make sure that the new part you install has compatibility. Refer to the chart below for acceptable combinations of parts. PICKUP COMPATIBLE WITH SERVO SERVO BOARD TYPE BOARD PART NUMBER SILKSCREEN NUMBER KSS-313A A-3295-950-A 1-651-376-_ _ KSS-410A A-3298-222-A 1-653-048-_ _ Reference: PRINTED IN USA Autoflagged - YES PRINTED ON RECYCLED PAPER ************************************************************************ Car Stereo Service Bulletin CSA-14 Model: MDX-60 Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 No. 398 Subject: Noise In Between Tracks And During Quiet Passages. Date: April 29, 1996 Symptom: (54) Audible noise may be heard in between tracks, and when audio passages are at low levels. Solution: If the customer complains of this problem, remove D560 on the Main MCB. Applicable Serial Numbers : up to 15998 Reference: Technical News ME96006 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-45RF, CDX-65RF, CDX-51RF, CDX-71RF, No. 399 EXCD-1RF, MDX-400, RM-X45RF Subject: Part Availability: Hideaway/Commanders. Date: May 29, 1996 Symptom: (**) Hideaway units and wired commanders can be ordered from the National Parts Center as shown in the table below. Note these parts should only be ordered when the customer’s original parts cannot be repaired to component level, for example, when the customer’s original parts are lost, stolen, or physically damaged. In these cases, the parts will not be covered under warranty. Solution: MODEL DESCRIPTION PART NUMBER CDX-45RF WIRED COMMANDER X-3370-394-1 CDX-45RF HIDEAWAY UNIT X-3370-395-1 CDX-65RF WIRED DISPLAY X-3370-396-1 CDX-65RF HIDEAWAY UNIT X-3370-397-1 CDX-51RF WIRED COMMANDER X-3370-398-1 CDX-51RF HIDEAWAY UNIT X-3370-395-1 CDX-71RF WIRED DISPLAY X-3370-399-1 CDX-71RF HIDEAWAY UNIT X-3370-400-1 EXCD-1RF WIRED COMMANDER 1-467-666-11 EXCD-1RF HIDEAWAY UNIT 1-467-934-21 MDX-400 HIDEAWAY UNIT X-3370-405-1 RM-X45RF WIRED DISPLAY X-3370-404-1 RM-X45RF HIDEAWAY UNIT X-3370-406-1 Reference: FPR- PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-91 No. 400 Subject: Pop Noise Prior To Start Of Audio. Date: June 14, 1996 Symptom: (54) In some units after changing the disc, pop noise from the speakers may be heard prior to the start of audio. Solution: If the customer complains of this problem follow the procedure shown below. Applicable Serial Numbers: 10001 to 15000 Remove capacitor C321 from the MD board. Using the same type of capacitor solder the positive lead(+) of the capacitor to it’s original positive (+) location. Bend the capacitor as shown in the diagram and mount it to the board using silicone compound. Next, take the ground(-) lead of the capacitor, attach a wire, and route it to the underside (solderside) of the board. Connect this lead wire to the minus side (­) of C912. Keep the wire length short as possible. Reference: M.E. FAX TX-USA96004 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: Subject: Symptom: (152) Solution: EXR-11, XR-1400 No. 401R1 SOUND LEVEL IS LOW IN ONE CHANNEL Date: September 8, 1997 The sound level is low in either the Left or Right channel. The symptom may occur in some models due to a defective variable resistor. This problem may be caused by a defective RV503, remove it and replace RV503 with a new one. The part number has not changed. Reference: ME-96008 PRINTED IN USA ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-91 No. 402 Subject: RESET INDICATED OR ONE DISC LEFT IN Date: July 25, 1996 MECHANISM. Symptom: (62) The unit may reset or one CD may be left in the mechanism. Solution: Apply a piece of filament tape to the Case (Lower). This will protect the Case (Lower) and Flexible board from touching each other. Applicable Serial Numbers: up to 29900 Reference: ME-96015 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XR-3500 No. 403 Subject: EXTENSION CABLE FOR DETACHABLE Date: July 25, 1996 FRONT PANELS Symptom: (**) The extension cable listed below allow for easier troubleshooting of the display boards. Solution: Order the extension cable listed in the table below. Reference: ME-96013 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-T60, CDX-T62, CDX-T65 No. 404R1 Subject: AVAILABILITY OF EXTENSION CABLES. Date: December 5, 1996 Symptom: (**) The extension cables for debugging the listed models are now available. Solution: Order the extension cables that are listed in the table below. QTY DESCRIPTION PART NUMBER -2- CABLE FROM OPTICAL TO J-2502-024-2 MAIN BOARD -1- CABLE FROM EHS FLEXIBLE J-2502-024-1 BOARD TO MAIN BOARD Note: Connect one 17 pin cable to the other ,but reverse the solder connections from each other. In other words flip the cable. (see 17p connection diagram below). Reference: ME-96017 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XM-3046 No. 405R1 Subject: SOUND DISTORTION Date: October 10, 1996 Symptom: (153) The audio outputs of the XM-3046 may be distorted. This may be caused when the solder breaks from off the MOSFET/PCB connection. The MOSFETS are located on the main PCB. Solution: Remove the main AMP BOARD. Remove the four white plastic spacers ( near the center of board) as shown in diagram. Leave the remaining four spacers (near the edges) on the board. Add solder to the lead of each MOSFET on the solderside of main PCB. MOSFET REF# ( Q109,Q110,Q209,Q210,Q309,Q310,Q409,Q410, Q519,Q520,Q513,Q514,D511,D512 ). Stick a rubber cushion on the solderside of the T501(Transformer). The part number of the cushion is listed below The heat sink compound may need to be reapplied when reassembling the unit. Reassemble the main AMP Board. Do not replace the four spacers and screws which were removed. Applicable SERIAL NUMBERS: 11001 to 15200 NOTE: There are sets which have already been modified. The sets which have been modified already have a SILVER (8 . ) circle mark on the master cartons and individual cartons. Reference: ME-96024 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XR-130, XR-150 No. 406 Subject: PREVENTING THE NOSE SWITCH FROM Date: October 10, 1996 BREAKING. Symptom: (111) SW303 (NOSE DETECT SWITCH) may become damaged, which does not allow the unit to turn on. Solution: Replace the switch and front back panel with a new improved one. The parts you will need are listed in the table below. REF DESCRIPTION PART NUMBER - LEAD WIRE 9-919-533-00 - PANEL ,FRONT (BACK) 3-389-044-13 - SCREW, +P2 X 5 7-621-283-00 - SWITCH 1-570-771-11 Procedure for XR-130/XR-150 1- Remove the sub panel 2- Remove SW303 (Nose Detect Switch) on reset board. 3- Prepare 2 Lead wires (90mm long). 4- Solder the 2 Lead wires to the new switch as shown. (fig.1) 5- Mount the switch onto the lock assembly using the P2 x 5 screw as shown. (fig.2) 6. Solder the Lead wires of the switch to the holes of the reset board, where switchwas originally soldered. Polarity of wires is not important. (fig.3) 7. Replace the back of the front panel with the new one indicated in the parts tableabove. (Continued) Reference: ME-96018 PRINTED IN USA PRINTED ON RECYCLED PAPER Car Stereo Products Service Bulletin No.406 ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: MDX-40 No. 407 Subject: MDX-40 KEEPS WORKING AFTER KEY IS Date: October 10, 1996 TURNED OFF. THIS CONDITION HAPPENS ONLY WHEN MDX-40 IS CONNECTED TO XR- C900. Symptom: (311) MDX-40 will keep working after the key of the vehicle is turned off. This only happens when the MDX-40 is connected to a XR-C900. After a while the car battery will eventually drain. Solution: Remove IC310 and replace it with a new improved one listed in the table below. Reference: ME-96019 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-5070, CDX-5070FP, CDX-5270, CDX- No. 408 5270FP, CDX-5470, CDX-5470FP, CDX-600DSP, CDX-600FP, CDX-900, CDX-900FP, CDX­ 900RFP, XR-340, XR-340FP, XR-430, XR-430FP, XR-U500, XR-U500FP, XR-U700, XR-U700FP, XR-U800, XR-U800FP, MDX-400, MDX-40 Subject: REPAIR OF BROKEN PILOT LAMP Date: October 10, 1996 Symptom: (113) Pilot Lamp is open, this will make the backlighting inoperative. Solution: Change all Pilot lamps to the improved listed in table below. Replacement Number Part Name Part Number Remark 1 Pilot Lamp 1-517-181-12 Green 2 Pilot Lamp 1-517-181-22 Amber 3 Pilot Lamp 1-517-181-32 Yellow Applicable models and serial numbers Model Name Serial Number Applicable Ref Number & Replacement Number CDX-5070 ~139300 PL801,PL802 , 1 CDX-5070FP ALL PL801,PL802 , 2 CDX-5270 ~81500 PL850,PL851 , 1 PL801,PL802 , 2 CDX-5270FP ALL PL850,PL851 , 1 PL801,PL802 , 2 Reference: ME-96020 PRINTED IN USA PRINTED ON RECYCLED PAPER Car Stereo Products Service Bulletin No.408 Car Stereo Products Service Bulletin No.408 CDX-5470 ~42600 PL850,PL851 , 1 PL801,PL802 , 2 CDX-5470FP ALL PL850,PL851 , 1 PL801,PL802 , 2 CDX-600DSP ~13900 PL802,PL804 , 1 PL801,PL803 , 2 CDX-600FP ALL PL802,PL804 , 1 PL801,PL803 , 2 CDX-900 ~11600 PL701,PL703,PL705 , 1 PL702,PL704,PL706 , 2 CDX-900FP ALL PL701,PL703,PL705 , 1 PL702,PL704,PL706 , 2 CDX-900RFP ALL PL701,PL703,PL705 , 1 PL702,PL704,PL706 , 2 XR-340 ~27700 PL701,PL702 , 2 XR-340FP ALL PL701,PL702 , 2 XR-430 ~19800 PL711,PL712 , 1 XR-430FP ALL PL711,PL712 , 1 XR-U500 ~25300 PL703,PL704,PL706 , 2 PL701,PL702,PL705 , 1 XR-U500FP ALL PL703,PL704,PL706 , 2 PL701,PL702,PL705 , 1 XR-U700 ~45600 PL703,PL704,PL706 , 2 PL701,PL702,PL705 , 1 XR-U700FP ALL PL703,PL704,PL706 , 2 PL701,PL702,PL705 , 1 XR-U800 ~23900 PL703,PL704,PL706 , 2 PL701,PL702,PL705 , 1 XR-U800FP ALL PL703,PL704,PL706 , 2 PL701,PL702,PL705 , 1 MDX-400 ~15200 LAMP MOUNT , 3 MDX-40 ~13300 LAMP MOUNT , 3 ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: EXR-400, EXR-500, XK-R100, XK-6700, XR- No. 410 C190, XR-C223, XR-C300, XR-C400, XR-C410, XR-C520, XR-C610, XR-C620, XR-C720 Subject: THE TEETH OF THE LOADING GEAR MAY Date: October 22, 1996 BECOME BROKEN. THIS MAY HAPPEN IN MG­ 50 SERIES MECHANICAL DECKS. Symptom: (62) The Tape will not eject, and inserting a tape may become difficult. Solution: Replace the Loading Gear and Housing Hanger with new improved parts. The part numbers are listed in the table below. Fig 1 and Fig 2 illustrate the parts that need to be replaced. REF DESCRIPTION PART NUMBER GEAR,LOADING 3-922-813-03 HOUSING HANGER 3-912-882-01 mechanism decks produced from Jan 1, 1995 to June 30,1995 are applicable. The production date can be identified as shown in the illustration below EXAMPLE: 45707_/_/_/_/C indicates mechanism was made on JULY 7,1995. These numbers are printed on the mechanism. The applicable products will range from 450101_/_/_/_/C to 450630_/_/_/_C Reference: ME-96023 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XR-340, XR-430, XR-C900 No. 411 Subject: AVAILABILITY OF EXTENSION CABLES Date: December 4, 1996 Symptom: (**) Extension cables for debugging the listed models, are now available. Solution: Order the extension cables listed in the table below. DESCRIPTION PART NUMBER 1 EXTENSION CABLE THAT WILL J-2502-015-1 CONNECT MECH. DECK TO MAIN MOUNT 2 EXTENSION CABLE THAT WILL CONNECT THE MOTOR CONNECTOR OF MECH. DECK TO MAIN MOUNT J-2502-015-2 APPLICABLE MODEL: MODEL NAME COMMENTS XR-340,XR-430 extension cables 1 and 2 are applicable. XR-C900 extension cable 1 only applicable for this model. Reference: ME-96031 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-2100, CDX-C410, CDX-C510, CDX-C610, No. 412 CDX-C710, CDX-C810DSP, EXCD-21, EXCD-31, EXR-300, EXR-400, EXR-500, XR-3500MK II, XR- C223, XR-C300, XR-C500, XR-C700, XR-C900, XR-6700 Subject: AVAILABILITY OF POWER HARNESS CABLE. Date: January 6, 1997 Symptom: (**) The power cord (16 pin connector) is now available for the models listed. The harness distributes speaker outputs also. The cord does not have a fuse protect and each pinout may be different by the models. NOTE: Please refer to the service manual for the detailed pinout configurations. Solution: Order the Power Cord extension jig below. Reference: ME-96030 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XR-6700, XR-C190, XR-C210, XR-C214, XR- No. 413 C220, XR-C300, XR-C223, XR-C400 XR-C410, XR-C520, XR-C610, XR-C620, XR-C720, XK- R100 Subject: EXTENSION CABLES AVAILABLE FOR LISTED Date: January 6, 1997 MODELS. Symptom: (**) Extension cables that will allow the tape mechanism to operate while it is removed from MCB are now available. NOTE: The models using MG-50/52 are most applicable. Solution: Units may now be debugged easier with the extension cables listed in the table below. REF DESCRIPTION PART NUMBER -A- EXTENSION CABLE TO J-2502-025-1 CONNECT THE MECH. DECK TO MAIN BOARD. -B- EXTENSION CABLE TO J-2502-025-2 CONNECT FLEXIBLE CONNECTOR TO MAIN BOARD. Reference: ME-96029 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S. CONFIDENTIAL CSA-14 Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo Model: CDX-C910, XR-C900 No. 415 Subject: FRONT PANEL FALLS OFF Date: March 5, 1997 Symptom: (213) The front panel may fall off from the unit when ejecting . This may happen when the area around the OPEN control button is pressed to hard. This may be caused by the instability of the front panel. Solution: Attach a spacer (cushion) to the left side of the sub panel as shown. The part number is listed in the table below. Applicable Serial Numbers: Model Name Serial Number CDX-C910 up to 11300 XR-C900 up to 12500 Reference: ME-96036 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-C910 No. 416 Subject: Part Number Correction - Reference No. DD1, Date: March 5, 1997 DC/DC Converter Symptom: (**) The part number listed on page 68 of the Service Manual for Ref # DD1, DC/DC Converter, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT DD1 DC/DC CONVERTER 1-473-682-21 1-473-682-31 Reference: WRPC-AS PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-C810DSP No. 417 Subject: THE BASS LEVEL SOUND RETURNS TO Date: March 5, 1997 NORMAL LEVEL SOUND, EVEN WHEN BASS LEVEL IS SET TO MAXIMUM. Symptom: (122) The Bass sound will not remain in the level it was set for. This can be seen when switching a source. Follow the steps below to check if the unit has a problem. 1. Select the source to FM, then adjust the Bass to MAX. 2. Change the source to CD and adjust the Bass setting to MAX. 3. Change the source back to FM, go back to the Bass setting, although the indicator still reads MAX. ,the actual sound has been set back to a normal Bass setting. Solution: Replace DSP Micon IC505 Reference: ME-97002 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-C910 No. 418R1 Subject: NO AUDIO OUTPUT Date: May 6, 1997 Symptom: (151) The unit will not have audio on the line outputs, this may be caused by the PS1 fusible link open. The link is located on the main board conductor side and gives the B+ voltage to the DC to DC Converter. Solution: Replace the fusible link with a 0 ohm resistor. The part number for the 0 ohm resistor is 1-216-296-00. Serial Numbers: up to 15700 Reference: Tokyo E-MAIL 1/16/97 PRINTED IN USA ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-C810DSP No. 419 Subject: PICKUP IS HEARD THROUGH SUBWOOFER Date: March 28, 1997 OUTPUTS. Symptom: (57) Audible pickup can be heard through the subwoofer outputs. When the unit is tapped or shocked by vibration you can hear a thumping noise coming from the subwoofer outputs. Solution: There are two traces between C230 and C239. (see diagram below) If these traces have been cut, they need to be jumpered back for a connection. Jumper the two cut traces with thin wires on the solderside of the main board . After cut traces are reconnected, test unit by tapping chassis and monitoring subwoofer outputs. Reference: FPR-R1615 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-81, CDX-91 No. 420 Subject: AUDIO DROPOUTS Date: March 28, 1997 Symptom: (257) Solution: Audio Dropouts may be heard while certain CD’s are being played. This may be caused by subcodes not being read correctly,which causes data to dropout. The audio passage may sound as if the CD is spinning faster. Replace IC31, the resistors, and capacitor, with the new parts shown in the table below. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IC31 CXP-84332-020Q 8-752-871-74 CXP-84332-044Q 8-752-883-12 R50,R51 15K OHM RESISTOR 1-216-835-11 18K OHM RESISTOR 1-216-836-11 C50 12 PICO FARAD CAPACITOR 1-163-229-11 6 PICO-FARAD CAPACITOR 1-163-223-11 Applicable Serial Numbers: Reference: ME-97006 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XM-2545 No. 421 Subject: Part Number Correction - Reference No. Date: March 28, 1997 S101,S102,S201,S202, SWITCH,SLIDE Symptom: (**) The part number listed on page 20 of the Service Manual for Ref # S101,S102,S201,S202, SWITCH,SLIDE, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT S101 SWITCH,SLIDE 1-571-478-11 1-692-276-11 S102 S201 S202 Reference: WRPC,WRPC-AS PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-C810DSP No. 422 Subject: PICKUP IS HEARD THROUGH SUBWOOFER Date: March 28, 1997 OUTPUTS Symptom: (157) Audible pickup can be heard through the subwoofer outputs. When the unit is tapped or shocked by vibration, you can hear a thumping noise coming from the subwoofer outputs. Solution: There are two traces between C230 and C239. (see diagram below) if these traces have been cut they need to be jumped back for a connection. Jumper the two cut traces with thin wires on the solder side of the main board. After traces are reconnected, test unit by tapping chassis and monitor the subwoofer output . Reference: FPR-R1615 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: MDX-C150 No. 423 Subject: TEST MODE PROCEDURE FOR SLED Date: April 14, 1997 MOVEMENT OPERATION. Symptom: (B61) The procedure in the service manual is not fully outlined. When the MDX-C150 is in test mode (4 5 1), you may not be able to move the sled motor when pressing the (<<-PRST/DISC+>>) button. This button allows the sled to move reverse and forward. Solution: The test mode procedure should be as follows, to test the MDX-C150 sled movement operation. 1. Place unit in test mode press 4, 5, and 1 (hold 1 for 2 seconds). 2 Press MD button. 3. Press 4 (this stops and sets the unit in test mode). 4. Follow the rest of the procedure that is listed in the service manual for the Laseradjustment. In this case you probably would want to press the (<<-PRST/DISC+>>) key. Reference: MDX-U1 ADJ. NOTES 11/19/92 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-2100, CDX-2160, CDX-3100,CDX- No. 424R1 3160,CDX-4160, CDX-C410, CDX-C460, CDX- C510, CDX-C560, CDX-C610, CDX-C660, CDX- C710, CDX-C760, CDX-C810DSP, CDX-C860, EXCD-21, EXCD-31, EXCD-206 Subject: INCOMPATIBILITY INFORMATION FOR CD Date: June 12, 1997 CHASSIS Symptom: (XXX) There may be an interchangabilty problem between an older chassis mechanism and a new one. Use the Chart below to insure proper mechanism assembly. All Former Parts below should be changed so that mechanism will work properly. Note: When changing old parts 1,2, and 3 you must also change 4 and 5. If former parts 4 and 5 need to be replaced, you do not have to replace 1,2,and 3. Solution: Order the new corrected parts from the table listed below. (Chart ref # from CDX­3100 manual, reference numbers will vary with different models) NO. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 1 159 CHASSIS (M) A-3291-568-A CHASSIS(M) A-3291-677-G COMPLETE A-3291-677-A COMPLETE ASSY ASSY 2 164 WHEEL, (U) WORM 3-934-879-01 WHEEL, (U) WORM 3-007-537-01 3 104 ROLLER ASSY A-3291-567-A, A-3291-672-A ROLLER ASSY A-3301-203-A 4 111 CHASSIS (T) ASSY A-3291-816-A CHASSIS(T) ASSY A-3291-816-B 5 103 ARM(ROLLER) 3-931-902-02, 3-931-902-01 ARM(ROLLER) 3-931-902-03 Applicable Serial Number Range: Look at the number stamp on the Mech. Deck. A number whose last 2 digits are greater than 38 should have new parts already. If it is below 38 it is using former parts. Example: 6x24137- former part, 6x24138-new part (Continued) Reference: ME-97007 PRINTED IN USA Car Stereo Products Service Bulletin No. 424 ************************************************************************ S CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-705, EXCD-3 No. 425 Subject: Part Number Correction - Reference No. 209, Date: May 6, 1997 OPTICAL PICK-UP Symptom: (**) The part number listed on page 43 of the Service Manual for Ref # 209, OPTICAL PICK-UP, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT 209 OPTICAL PICK-UP 882001005 882001006 Reference: WRPC-AS PRINTED IN USA ************************************************************************ S CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XM-2040 No. 426 Subject: THE CAR BATTERY MAY GO DEAD Date: May 6, 1997 Symptom: (111) The Car battery may go dead with audio systems using the XM-2040. Solution: The value of R913 is incorrect. Change R913 to the new part listed in the table below. The resistor is on Amplifier (A) Board. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER R913 1K OHM RESISTOR 1-249-417-11 22K OHM RESISTOR 1-249-433-11 Applicable Serial Numbers: All Reference: ME-97009 PRINTED IN USA ************************************************************************ S CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-3100, CDX-3160, CDX-4160, CDX-5100, No. 427 CDX-C410, CDX-C510, CDX-C610, CDX-C710, CDX-C810DSP, EXCD-21, EXCD-31, EXCD-206, EXCD-306, EXCD-406, EXR-C205, XR-C350, XR- C400, XR-C450, XR-C500, XR-C700, XR-1750, XR-3753 Subject: DISTORTED OR NO AUDIO IN ONE OR BOTH Date: May 6, 1997 CHANNELS Symptom: (251) Some of units may have problems with the audio output. This may be due to insufficient solder connections from the power amplifier IC ( HA13155 ) to the MCB. If you are experiencing these symptoms you should inspect the power amplifier inside the unit. There may be poor solder connections. Ring cracks may be visible around several pins. Solution: Resolder and carefully inspect Power Amp IC. Make sure solder connections are good. Reference: SSC,CPC Weekly Reports PRINTED IN USA ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-C910, XR-C900 No. 431 Subject: AVAILABILiTY OF EXTENSION CABLE. Date: July 15, 1997 Symptom: (***) The extension cable for connecting the keyboard to the unit is now available. Solution: Order the extension cable from the table listed below. Reference: ME-97004 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: EXR-105, WX-C570, XR-1750, XR-3750, XR- No. 434 C350, XR-C440, XR-C450, XR-C500, XR-C550, XR-C700, XR-C750 Subject: CPA-8 (CAR CONNECTING PACK) EJECTS Date: October 30, 1997 Symptom: (162) The CPA-8 ejects instantly after it is inserted in MG-52 or MG-25 tape transport mechanisms. Solution: Change the CPA-8 to an improved model listed in the table below. APPLICABLE MODELS: Models using MG-52/25 are applicable. (As of September 1997). Reference: ME-97023 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: Subject: Symptom: (161) Solution: CDX-T60, CDX-T60RF, CDX-T62, CDX-T65 No. 436 THE CD MAGAZINE MAY NOT BE EJECTING Date: December 9, 1997 The Magazine may not be ejecting from the changer. Replace the old magazine with the new and improved magazine. Note: To know if the magazine has been modified, there will be botch mark in the left corner of the triangle mark. Also on the master and package carton, there is a white circular seal at the lower right of the bar code label. FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER MAGAZINE X-3370-355-4 MAGAZINE X-3370-355-5 (SET) ASSY (SET) ASSY Applicable Serial Numbers: CDX-T60 and CDX-T60RF – All units CDX-T62 up to 26600 CDX-T65 up to 16800 *The magazine as accessory (XA-T6) has been modified also. Reference: ME-97013 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: WX-C570 No. 437 Subject: INTRODUCTION OF JIGS FOR DOUBLE DIN Date: February 5, 1998 CD/CASSETTE RECEIVER Symptom: (***) The jigs for the WX-C570 are as follows Solution: Order the necessary jigs from the tables below. The illustration will help you with connections. JIG DESCRIPTION PART NUMBER 1 MAIN MOUNT;CN303 TO CD MOUNT CN802 J-2502-030-1 2 MAIN MOUNT;CN306 TO CONTROL MOUNT CN702 J-2502-030-2 3 CD MOUNT CN402 TO CONTROL MOUNT CN701 J-2502-030-3 Note: 1. When checking audio make sure heat sink is installed. 2. When using jig 3 please install the board in the same direction as illustrated. Reference: ME-97021 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: CDX-3160, CDX-4160 No. 438 Subject: FRONT PANEL WILL NOT INSTALL TO THE Date: March 4, 1998 UNIT. Symptom: (1650) Front panel may not lock to the unit. This may be due to a defective lock assembly Solution: Replace both the lock assembly and front back panel with new parts REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 64 PANEL,FRONT BACK 3-009-355-01 SAME SAME 4 LOCK ASSEMBLY X-3367-636-1 LOCK ASSEMBLY X-3368-104-2 APPLICABLE SERIAL NUMBERS MODEL NAME S/N CDX-3160 500001 to 532500 CDX4160 500001 to 563920 Reference: ME-97026 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: WX-C570, XR-C700, XR-C500, XR-1750, XR- No. 439 3750, XR-C750, XR-C550 Subject: NOTIFICATION ABOUT PARTS CHANGE. Date: April 28, 1998 MODELS USING MG-52 A/B Symptom (****) Due to the modification of chassis assembly, the diameter of the reel gear shaft has been changed. Therefore, it is necessary to use new parts or former parts such as a reel gear; to work with original chassis of the customer's set. Solution: The reel gear service kit has been supplied below. Please examine the following directions, 1. Check for new or former reel gear shaft. Former New 1 Before M4453748 After M4453749 2 Before M9224352 After M9224353 Applicable S/N of MECH DECK (MG-52A/52B) Reel Gear Service Assembly X-3375-226-1 Part Name Former chassis New Chassis 1 Reel Gear 3-933-345-02 3-008-878-01 2 Spring (BTR)cone coil R Side 3-933-337-01 3-022-922-01 3 Spring (BTF) cone coil F side 3-933-339-01 3-022-923-01 4 Washer (for upside ) Small 3-954-807-01 3-011-012-01 5 Washer ( for downside) Large 3-701-437-01 3-010-630-02 NOTE: Do NOT use a USED washer for upside again (Continued) Reference: ME-97024 PRINTED IN USA Car Stereo Products Service Bulletin No.439 Replacing the reel gear identify the version (former or new) by either inspecting the reel gear shaft or serial number of the Mech. Deck. and use the appropriate one. There are 2 versions of cone coil spring for both F and R, please use the correct one. Please have 2 kits when you exchange both for F and R at the same time. When replacing the Chassis (S) assy (P/N); X-3371-710-1 Please prepare 1 kit of both Chassis (S) assy and the reel gear service kit. Identify the version (former or new) of the chassis (S) assy by the reel gear shaft and fix the appropriate one to the shaft of the F-Side. Use the cone coil for the F-Side. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: XES-Z50 No. 440 Subject: INTRODUCTION OF TEST JIG Date: May 11, 1998 Symptom: (****) The jig for connecting Front Panel assembly to the Tuner is shown below Solution: Order the part number below. Connect both CN510 (14pin connector) and CN503 (16 pin connector) of Tuner, to CN52, CN54 of Front Panel Reference: ME-98002 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: EXR-105, EXR-C205, XR-1750, XR-3750, XR- No. 441 C350, XR-C450 Subject: TAPE MAY NOT EJECT Date: June 1, 1998 Symptom: (6626) The tape may not eject. This may be due to damage of the motor drive IC (MM1322XFBE). Solution: Replace the motor drive IC with a new improved one. Depending on the model it will be either IC351 or IC361. Part number is same as S/M. Applicable Range: Identify by IC Lot Number LOT No.before 728. Reference: ME-98010 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Car Stereo CSA-14 Model: EXR-105, EXR-C205, WX-C570, XR-1750, XR- No. 442R1 3750, XR-C350, XR-C500, XR-C550, XR-C700, XR-C750. Subject: INTRODUCTION OF LOADING GEAR (B) FOR Date: June 29, 1998 MG-52A/B MECHANISM. Symptom: (****) The loading gear (B), which is mounted on the chassis (S) assy. (P/N X-3371-710-1) of MG-52A/B mechanisms, has been improved. A new gear was made available which will improve reliability. Solution: Order the gear below. Also, order the washer and replace. REF DESCRIPTION PART NUMBER MECH -DECK GEAR(LDG-B) 3-933-342-02 MECH- DECK WASHER,COTTER POLYETHYLENE 3-321-813-21 Applicable Models: Basically models using MG-52A/B are applicable. Some models have changed mech. deck to MG-25 during production change. In these cases please refer to the diagrams. Note: Some models that were MG-52 mechs were changed to MG-25 mechs halfway through production. They are: EXR-105, EXR-C205, WX-C570, XR-3750, XR-C350, XR-C550, XR-C750. Reference: ME-98004 PRINTED IN USA ************************************************************************