Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (1310) Solution: GDM-W900 No. 240 No Picture; IC1604 or IC1703 Failure Date: March 3, 1999 The unit has no picture due to IC1604 Logic Inverter or IC1703 OSD Switch failure on the A Board. This failure may be caused by CRT discharging. Affected units have SN below 2,101,705. If the customer complains of this symptom, then please apply the following correction procedure to the A Board. NOTE: The following components (or equivalent) may be needed to complete this procedure. REF DESCRIPTION PART NUMBER IC1604 IC MC74HCO4AF 8-759-032-11 IC1703 IC MC74HC157AF 8-759-032-41 D2701 DIODE 1SS119 8-719-911-19 D2702 DIODE 1SS119 8-719-911-19 NA RTV ADHESIVE 7-322-065-16 1. Access the A Board. 2. Replace IC1604 and IC1703 as required. 3. Solder Tack D2701 to the A Board conductor side. Refer to the following illustrations. Note the correct diode lead polarities. 4. Solder Tack D2702 to the A Board conductor side. Refer to the following illustrations. Note the correct diode lead polarities. 5. Secure the bodies of D2701 and D2702 to the A Board surface with RTV adhesive. 6. Reassemble the unit and verify correct operation including OSD functions. 7. If any operational problems remain, then additional troubleshooting and/or repairs may be required. 8. Update the parts list and schematic diagrams in the service manual accordingly. Refer to the following illustrations. CONT. Reference: TM:DPCD98-043; IT00499; J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 240 D2701 & D2702 LOCATION A BOARD SCHEMATIC DIAGRAM CHANGES The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: GDM-200PS, GDM-400PS, GDM-500PS No. 241 Subject: Updated CPU IC001 Part Numbers Date: March 3, 1999 Symptom: (117X) The part number for CPU Ref # IC001 which is shown in the Service Manual, is not listed correctly in the parts list. Solution: Please use the part numbers listed in the following table to order replacement parts for IC001. MODEL REF DESCRIPTION PART NUMBER GDM-200PS IC001 MB90553PF-G-111-BND 8-759-498-01 GDM-400PS IC001 MB-90553PF-G120-BND 8-759-531-24 GDM-500PS IC001 MB-90553PF-G120-BND 8-759-531-24 Please update the parts lists in the respective service manuals accordingly. The reference service bulletin is completed. Reference: TM IT04598, SB C/P 193, GDM-500PS SM COR. 01, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-420GS No. 242 Subject: Additional Solder on AC Inlet Pads Date: March 3, 1999 Symptom: (111X) Due to a classification error, Eyelets were not installed for the AC Input connector solder pads on the D Board. Affected units were manufactured prior to Jan. 1999. The Eyelets are not an agency requirement. They are required by the Sony requirements to ensure support of the AC Inlet connector in the service position. Solution: If the unit is returned for service, then it is required to complete the countermeasure listed below. Please perform the following procedure. NOTE: The following component is needed to complete this procedure. . 1. Check the bottom of the tilt stand for a round, . inch green sticker. This sticker indicates that the unit was previously modified. Continue with the correction procedure only if the modification is needed. 2. Remove the D Board Assembly from the unit. 3. Check the conductor side of the D Board in the AC Inlet CN600 area. Refer to the following illustration. Determine if the Eyelets were installed in the EY55 and EY56 locations. 4. If the Eyelets have not been installed, then add additional solder to EY55 and EY56 solder pads on the D Board. Refer to the following illustration. 5. Reassemble the monitor as required and verify correct unit operation. 6. Mark the unit by applying a round .” green sticker to the bottom of the tilt stand. 7. For refurbish units, mark the shipping carton for this unit. Apply a round . inch green sticker to the lower right corner of the refurbish label. CONT. Reference: TM SDSP99-06, J. Grose PRINTED IN USA AUTOFLAGGED -YES Computer Monitors Service Bulletin No. 242 The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-100GS No. 243 Subject: Part Number Correction - Reference No. 1, Date: March 11, 1999 BEZEL ASSY Symptom: (1161) The part number listed on page 33 of the Service Manual for Ref # 1, BEZEL ASSY, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT 1 BEZEL ASSY X-4033-871-1 X-4034-871-1 Reference: FPR U0087; J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: GDM-F500, GDM-500PS No. 244 Subject: No Picture due to IC406 Failure Date: March 11, 1999 Symptom: (131X) The unit is returned for service with no picture due to failure of IC406 on the A Board. IC406 is the 12V Regulator. IC406 has been replaced with an improved part number. Solution: If the customer complains of this symptom, then please use the following part number to replace IC406. Refer to the illustrations below to locate IC406. LOCATION OF IC406 IC406 Please update the Service Manual Schematic Diagrams and Parts List accordingly. The correction procedure is completed. Reference: TM DPCD99-001, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (131X) Solution: CPD-200GS No. 245 No Picture or Power Save; IC901 CPU Failure Date: March 11, 1999 The unit has no picture or goes into the Power save mode. Arcing to the CRT heater may cause damage to the CPU IC901 on the D Board. If the customer complains of this symptom, then please perform the following correction procedures on the D Board and the A Board. The following parts are required to complete this procedure. REF DESCRIPTION PART NUMBER IC901 IC CXD8692S-CYR 8-759-531-38 R938 470. 1/4 W 1-249-413-11 SG002 SPARK GAP 1-517-499-21 1. Access the D Board. 2. Replace IC901 CPU with the new part. 3. Remove R938 and replace it with the new 470. 1/4 W part. 4. Access the A Board. 5. Install SG002 as a new part in the position for C031. 6. Reassemble the unit and run the DAS MPU Initialize functions. 7. Adjust the alignment and white balance parameters as needed to obtain correct operation at all modes. 8. Please update the service manual schematic diagrams and parts list accordingly. The correction procedure is completed. Reference: SDSP99-07, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-220GS No. 246 Subject: Secure AC Ground Wires to AC Receptacle Date: March 29, 1999 Symptom: (111X) The AC ground wires must be tightly secured to the metal tabs of the AC receptacle body. Refer to the following illustration. Use the following procedure to check the AC Ground wires and secure them as necessary. AC GROUND WIRES ATTACH TO AC RECEPTACLE Solution: Please perform the following procedure on all units returned for service that require internal parts replacement. The following material (or equivalent) may be needed to complete this procedure. 1. Check the orientation of the AC Ground terminals. The slotted side should face downward. Refer to illustration below. Remove and reinstall the terminals in the correct orientation if needed. CORRECT AC TERMINAL ORIENTATION CONT. Reference: SDSP99-05, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 246 2. Pull on the installed AC Terminals to determine if they are securely mounted to the tabs of the AC receptacle body. 3. If the AC Terminals are not tightly secured , then apply RTV adhesive between each AC Terminal and the AC Receptacle body. Refer to the following illustration. SECURE AC GROUND TERMINALS WITH RTV ADHESIVE The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (117X) Solution: CPD-110GS, CPD-210GS No. 247 Reset Does Not Clear User Adjustments Date: April 26, 1999 The front panel Reset Button does not clear the adjustments in the User Mode Table. When the unit is operated with a video input signal other than a Preset Timing Mode, the user adjustments will not be cleared by the Reset Button. The user adjustments are cleared only when a Preset Timing Mode is being used and the Reset Button is activated. If the customer complains of this symptom, then please advise the customer that the Reset Button is not operational with video input signals that are not Preset Timing Modes. The Reset Button operation is not implemented for non-Preset Timing Modes in the internal CPU program. It is not planned to add this function to these models at this time. The following memo will be inserted in Operating Manual until an updated revision is available. Please provide this explanation to the customers when requested. "Correction Please correct Page 12 of the supplied Operating Instructions as follows: If the input signal does not match one of the Preset Modes, the following adjustment data will not be reset. For MODE Reset: On-Screen Menu Language, Rotation, Horizontal Size and Centering, Vertical Size and Centering, Pin/Pin Balance, Key/Key Balance. For All Reset: Color Menu User Setting, Rotation, Horizontal Size and Centering, Vertical Size and Centering, Pin/Pin Balance, Key/Key Balance." Digital Alignment System, DASTM versions supporting this model will have provisions to reset the User Mode Table for service. Reference: DPCD99-004; FPR-U0161, U0162; J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-420GS No. 248 Subject: Shutdown with Rapid Power On/Off Date: April 12, 1999 Symptom: (3111) The unit goes in shutdown when Power Switch is cycled rapidly after warm up. Power LED blinks when Power Button is pressed rapidly Off/On while running. The monitor cannot turn on for several minutes. This condition is caused by voltage transients on the Remote On/Off signal in the Power Supply circuits. Solution: If the customer complains of this symptom, then please perform the following service countermeasure on the D Board. The following part is required to complete this procedure. 1. Access the D Board component side. 2. Remove Wire Jumper JW77. Refer to the following illustrations. 3. Install Diode D665A in place of JW77. Refer to the following illustrations. Please observe correct lead polarities for D665A. LOCATION OF JW77/D665A CONT. Reference: SDSP99-10; J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 248 D BOARD SCHEMATIC CHANGES Service Manual Page 23 in Area M-5 4. Reassemble the unit and verify correct Power On/Off operation at cold and at warm operating conditions. 5. Please update the Service Manual Schematic Diagrams and Electrical Parts List accordingly. The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (1721) Solution: GEN-MON No. 249 DAS & CATS_I Year 2000 Compliance Issues Date: April 26, 1999 Computer systems are required to be analyzed to determine the Year 2000 date compliance issues. The year 2000 compliance issue has been addressed regarding the Digital Alignment System (DASTM ) and for the Color adjustment Tool for Service (CATS_ITM ) programs used for computer monitor service. The following determination has been made regarding the DASTM and CATSTM Year 2000 compatibility issue: There is no "Year 2000 problem" with DASTM and CATSTM software itself. However there is the possiblity of showing the incorrect date in the Menu Screen of CATS_ITM and EDID where it uses the time stamp from from the PC. The ocurrence depends on the user's PC. In the case of showing the incorrect date, it does not cause any problem for the adjustment of the monitor. This means that there is no problem with DASTM and CATSTM software. Reference: S Adachi; J. Grose PRINTED IN USA ************************************************************************ . Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-200GS No. 250R1 Subject: No Power, 15 VDC Incorrect; Improved C621 Date: January 11, 2000 Symptom: (1111) The unit has no power due to incorrect 15 VDC regulation in the Power Supply Circuits. The 15 VDC filter capacitor C621 may not provide adequate filtering after a year of usage. D Boards with suffix above "-42" all ready have the countermeasure detailed below. Affected units have Serial Number below 8068662 Solution: All units returned for service are required to have this correction. Please complete the following procedure on the D Board. Replace C621 with the following improved part. Refer to the illustration below. C621 LOCATION NEAR T601 D BOARD SOLDER CONDUCTOR SIDE Please update the Schematic Diagram and the Electrical Parts List in the Service Manual Supplement -1 accordingly. The correction procedure is completed. Reference: TM SDSP99-11, J. Grose PRINTED IN USA Autoflagged -YES ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-420GS No. 251 Subject: No Power - Stuck Power Button Date: May 14, 1999 Symptom: (1111) The unit cannot be powered up. The Power Button is stuck in the Bezel opening. The H Board holding the Power Switch has slipped out of the correct mounting position. Two screws with integral washers are used to hold the H Board in place to the Bezel. The H Board has slipped past the mounting screw washers from the On/Off exertion of the Power Button. Refer to the illustrations below. Solution: If the customer complains of this symptom, then please perform the following correction procedure. The part listed below (2 per unit) is required to complete this procedure. 1. Access the H Board assembly. Refer to the following illustration. 2. Remove the original A Board assembly mounting screws. 3. Adjust the H Board position for the correct contact between the Push Button actuator and the Power Switch plunger. 4. Install the (2) new mounting screws and tighten to secure the H Board assembly in place. CONT. Reference: FPR-U0373, S. Adachi, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 251 H BOARD MOUNTING SCREWS 6. Please update the Parts List in the Service Manual accordingly. The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-201VS No. 252 Subject: Improved Version of IC901 CPU is Available Date: May 14, 1999 Symptom: (1111) The screen will not come on after Power turn On. The Power LED will not come on after the Power is turned On. The data in the CPU can be corrupted during DDC communication or from Timing Mode changes. Example: The CPU Remote Power signal is set to logic 0 at Power On condition. It should be set to logic 1 at Power On condition. An improved version of the CPU IC901 is available. Solution: If the unit is returned for an internal part replacement or exhibits the symptoms listed, then please complete the following correction procedure. The part listed below is required for this procedure. 1. Access the D Board and identify the type of IC901 in the unit. Refer to the following illustration. IC901 IDENTIFICATION 2. Replace IC901 with the new part listed above if required. CONT. Reference: TM DPCD99-008, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 252 3. Reassemble the unit and run the DAS system for this model. 4. Write the initial data using the MPU Download function or download known good data set for this model. 5. Adjust the geometry and white balance set up as required. 6. Verify correct operation at all timing modes. 7. Please update the Service Manual Electrical Parts List accordingly. The correction Procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (1111) Solution: CPD-200GS No. 253R1 No Power or Shutdown; Q507 or Q520 Failure Date: October 1, 1999 The unit has no power or it goes into Shutdown mode after the Power is turned On. The Horiz. Output transistor: Q507 may have failed due to excessive signal voltage level from IC902. A related cause may be insufficient thermal conduction to the heat sink. If the customer complains of this symptom, then please perform the following correction procedure on the D Board Component side. The parts listed below may be needed to complete this procedure. REF DESCRIPTION PART NUMBER Q507 TRANS BU2527AX-ON5020 8-729-041-64 Q520 TRANS IRF19620GSLF35 8-729-042-23 NA THERMAL COMPOUND 7-662-006-02 D937 DIODE 5.6V ZENER 8-719-923-38 NA UL Rated Electrical Tape NA D516 DIODE D2L40-TA 8-719-052-86 1. Access the D Board assembly. 2. Remove Q507 and/or Q520 as necessary. Install the new Q507 and/or Q520 using the following Steps. 3. Apply thermal compound to entirely cover the back of the new Q507 with no transistor surface visible. 4. Install the replacement Q507 leads into place in the D Board. 5. Tighten Q507 body to the heat sink to ensure a snug contact. Production specification for Q507 torque has been increased to the range of 0.3 - 0.4 ft-lb. 6. Solder and trim Q507 leads as required. 7. Repeat Steps 3-6 with Q520 if required. 8. Add D937 as a new component on the D Board. Solder tack D937 cathode lead to Jumper Wire JW029. Solder tack D937 anode lead to Jumper Wire JW021. Place UL rated electrical tape under the body of D937. Refer to the following illustrations. 9. Replace D516 with the new part. CONT. Reference: A. Gonsky, TM DPCD99-15R1, TM SDSP99-17, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 253R1 ADD D937 10. Reassemble the unit and verify correct circuit operation at all Timing Modes. 11. Adjust the picture alignment at each Timing Mode as necessary. 12. Please add D937 to the D Board Schematic Diagram in the Service Manual as shown below. D BOARD SCHEMATIC DIAGRAM CHANGES 13. Please add D937 and update D516 in the List of Parts in the Service Manual. The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (1111) Solution: CPD-220GS No. 254 No Power, C637 Shorting B+ Bus Date: May 26, 1999 The unit has no power or it goes into Shutdown Mode following Power turn On. C637 may be bent over on the D Board. Its leads may be touching Jumper Wire JW082 which short circuits the B+ Bus to Ground. Refer to the following illustration. C637 LEADS SHORTED TO JW082 The short circuit conditions may damage D Board transistors Q507 Horiz. Output; Q520 Horiz. Regulator, or Q602 Power Supply Regulator Output. If the customer complains of this symptom, then please perform the following correction procedure on the D Board. The following parts may be required to complete this procedure. REF DESCRIPTION PART NUMBER Q507 TRANS BU2527AX-ON5020 8-729-041-64 Q520 TRANS IRF19620GSLF35 8-729-042-23 Q602 TRANS IRF1BC40 8-729-926-79 C637 Film 0.1 µF 5% 50v 1-130-495-00 NA RTV Adhesive 7-322-065-16 CONT. Reference: FPR-U0397, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 254 1. Access the D Board assembly. 2. Replace Q507, Q520, and/or Q602 if necessary. 3. Remove C637. Replace it with the new part if it is damaged. Shorten and reform the wire leads. Remount C637 closely to the D Board surface. 4. C637 should be firmly fixed to the D Board surface. Fasten the C637 body to the D Board surface with RTV adhesive if required. 5. Reassemble the unit and check for correct picture operation at all Timing Modes. 6. Adjust the picture alignment for each Timing Mode as required. The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-420GS No. 255 Subject: Special Instructions for Dynamic Convergence Date: July 8, 1999 Adjustments Symptom: (1330) This model requires the use of a separate alignment software program to adjust the color convergence in addition to the Digital Alignment System DASTM. Solution: Please use the following instructions to set up the dynamic color convergence adjustments for this model. Set up and operate the Digital Alignment System DAS for this model. Complete information describing the DAS system is provided in the Service Bulletin C/P No. 34. The DAS system is used to adjust the basic alignment parameters other than dynamic color convergence. Obtain the required program software and instruction manual for the convergence operations as follows: Download the Dynamic Convergence Editor: DCNV_D98 software program from the appropriate Sony SSC or ASC Web Site. The Dynamic Convergence Adjustment Manual is obtained by downloading from one of the following (2) Internet Web Sites. Sony Service Center (SSC Web Site): Contact your Sony Service Center manager to obtain the URL address, username, and password needed to access the SSC Web Site. Sony Authorized Service Center (ASC Web Site): Contact your Sony Technical Representative to obtain the URL address, username, and password needed to access the ASC Web Site. Follow the set up instructions contained in the Dynamic Convergence Adjustment Manual to install and operate the DCNV_D98 software using the existing DAS system. Follow the operating instructions contained in the Dynamic Convergence Adjustment Manual to complete the necessary color convergence adjustments on the CPD­420GS unit. The special instructions are completed. Reference: S. Adachi, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-L150 No. 256 Subject: Special Set Up Alignment Instructions Date: June 18, 1999 Symptom: (1330) This model requires special set up equipment, software program, and procedures to perform service level picture quality adjustments. Solution: Please refer to the following instructions to assemble the equipment, obtain alignment software, and set up for picture quality adjustments. REQUIRED EQUIPMENT AND SOFTWARE PROGRAMS Note: Two PC type computers are required. Refer to the following illustration. 1. Video Generator Control PC (As used in the DASTM System): Software: DAS V5.7 or later version installed. Signal Generator : VG-515, VG-819, VG823 (controlled by DAS). Refer to Service Bulletin C/P No. 34 for compatible DAS SW Versions, DAS Start Up Kit, and Video Signal Generators. 2. Alignment Control PC (Windows 95 OS based): CPU: Pentium/133MHz or higher; 32MB RAM, 1 Serial port PS/2 mouse, Windows 95 installed Software : CPD-L150 Alignment program Ver. 1.0 Communication (RS232) interface cable (As used in DAS system): *VISCA cable P/N# T-998-552-81 *VISCA/RS232 adapter P/N# T-998-552-71 3. Color Analyzer Unit Meter : Minolta CA-100 or TV-2130 (Substitute). NOTE: The (2) software programs and the CPD-L150 Adjustment Manual are obtained by downloading from one of the following (2) Internet Web Sites. Sony Service Center (SSC Web Site): Contact your Sony Service Center manager to obtain the URL address, username, and password needed to access the SSC Web Site. Sony Authorized Service Center (ASC Web Site): Contact your Sony Technical Representative to obtain the URL address, username, and password needed to access the ASC Web Site. Cont. Reference: S. Adachi, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No.256 SET UP DIAGRAM The special instructions are completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: Subject: Symptom: (1111) Solution: CPD-200ES No. 257 Q507, H. Out; Replacement Part Compatibility Date: July 8, 1999 Two different device types have been used for Q507, Horiz. Output transistor in this model. Either transistor type can be used for replacement as long as R506 and R508 are compatible. Use the instructions below to determine the correct replacement part to use for Q507. The Case 1 and Case 2 Tables below list the (2) Q507 types with the compatible R506 and R508 values. If the Horiz. Output transistor is faulty and requires replacement, then please use the following directions to determine the correct replacement parts. Refer to the following illustration to locate Q507, R506, and R508 on the D Board. 1. Access the D Board and check the type of Q507 installed. 2. If the original type Q507 is available, then replace Q507 with the same type of transistor as the original type. Use the following tables for the part numbers to use in ordering. 3. If the original type Q507 is not available, then use the other type Q507. Replace R506 and R508 with the parts listed for the same Case No. as for the new Q507 type used. CASE 1 COMPATIBLE PARTS REF DESCRIPTION PART NUMBER Q507 TRANS BU2522AX 8-729-041-29 R506 1.8 . 3W 1-216-392-11 R508 1.8 . 3W 1-216-392-11 CASE 2 COMPATIBLE PARTS REF DESCRIPTION PART NUMBER Q507 TRANS 2SC5129 8-729-030-67 R506 1.5 . 3W 1-216-391-11 R508 1.5 . 3W 1-216-391-11 CONT. Reference: TM DPCD99-009; J. Grose PRINTED IN USA Computer Monitors Service Bulletin No.257 Q507, R506, & R508 LOCATIONS 4. Reassemble the unit and check for correct picture operation at all Preset Timing Modes. 5. Adjust the picture geometry set up at all the Preset Timing Modes as required. 6. Please keep this Service Bulletin with the Service Manual. The replacement instructions are completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-520GS, GDM-200PS, GDM-400PS, No. 258 GDM-500PS, GDM-F400, GDM-F500, GDM-W900 Subject: New Video Adapter for MAC G3 1600 x 1200 Date: July 30, 1999 Symptom: (1350) An improved Video Output Adapter has been issued for use with the Macintosh G3 Computer. This new adapter is required if the Macintosh G3 Computer is used with the 1600 x 1200 screen resolution. Solution: Please use the New adapter with the part number listed below when the actual screen resolution is 1600 x 1200. Refer to the following illustration. COMPARISON OF VIDEO ADAPTERS Use the New video adapter when the resolution of Macintosh G3 is set to 1600 x 1200 and set the Switch to the VGA/G3 side. Reference: TM DPCD99-012; J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-200ES/L No. 259R1 Subject: Part Numbers for Cabinet Cosmetic Items Date: September 7, 1999 Symptom: (1160) The part numbers for the cabinet and related cosmetic items are different for this model. Solution: If the cabinet parts or related cosmetic items need replacement, then please use the following part numbers to order. REF DESCRIPTION PART NUMBER 30 BASE ASSY, STAND X-4036-932-1 1 BEZEL ASSY X-4036-933-1 31 CABINET ASSY X-4036-934-1 31 CABINET X-4036-934-1 The list of Part Numbers is completed. Reference: S. Adachi, SM S3, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-200GS, CPD-210GS No. 260 Subject: Video Adapter for MAC G3 Computer Date: September 7, 1999 Symptom: (117X) The monitor is connected to a Macintosh G3 computer and the "Out of Range" message is displayed on the screen. Solution: If the customer complains of this symptom then please provide the MAC G3 adapter listed below. Refer to the following illustration. Install the adapter between the monitor Video Input Connector and the MAC G3 computer Video connector. MAC G3 ADAPTER It may be necessary to reset the MAC G3 PRAM (Picture RAM) to display a picture on the monitor. Then the correct video resolution for the monitor can be selected. Refer to the monitor instruction manual for correct resolution settings. MAC G3 PRAM Reset Procedure Note: Square Brackets i.e." [Option] " refer to MAC G3 Option Key, etc. 1. Shut down the computer. 2. Install the MAC G3 Adapter. 3. Keep pressing: [Option] + [Apple mark] + [R] + [P] simultaneously while starting the computer. The starting sound will be produced twice. 4. When the screen is displayed, the computer can be set for the correct video resolution from the monitor instruction manual. The MAC G3 PRAM Reset Procedure is completed. Reference: DPCD99-014, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: GDM-F400 No. 261 Subject: Black Line/Distortion at Top of Picture Date: October 1, 1999 Symptom: (1330) The picture has a black line across the top at high contrast setting. There is also geometric distortion in the area near the line. Refer to the following illustration for symptom. Affected units have SN range of 2,700,001-2,703,000 PICTURE WITH ALL WHITE INPUT SIGNAL Solution: If the customer complains of this symptom, then please change C927 on the D Board. Replace C927 with the part given in the following table. Refer to the illustration given below. Cont. Reference: TM DPCD99-018, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 261 LOCATION OF C927 The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-L133, CPD-L150 No. 262 Subject: Picture Unstable or Blurred Due to Ringing on Date: October 1, 1999 Sync. Symptom: (1330) The picture may be unstable or blurred due to ringing on the input Sync Signal. Applicable CPD-L150 units have SN below 4,002,165. Applicable CPD-L133 units have SN below 4,000,847. Solution: If the customer complains of this symptom, then please complete the following correction procedure. The following parts (or equivalent) are needed to complete this procedure. REF DESCRIPTION PART NUMBER C199 100pF 50V B 1-102-106-61 C200 100pF 50V B 1-102-106-61 R10 220. 1/4W 1-247-815-31 R11 220. 1/4W 1-247-815-31 R12 680. 1/4W 1-247-827-31 R13 680. 1/4W 1-247-827-31 U23 74F14SC 8-759-648-99 1. Add C199, 100pF in the C199 labeled location. Skip this step if a part is all ready mounted. Refer to the following illustrations. 2. Add C200, 100pF in the C200 labeled location. Skip this step if a part is all ready mounted. Refer to the following illustrations. 3. Replace R10 or add the new 220. part to the R10 labeled location. Refer to the following illustrations. 4. Replace R11 or add the new 220. part to the R11 labeled location. Refer to the following illustrations. 5. Replace R12 or add the new 680. part in the R12 labeled location. Refer to the following illustrations. 6. Replace R13 or add the new 680. part in the R13 labeled location. Refer to the following illustrations. 7. Replace U23 with the new type 74F14SC. Refer to the following illustrations. Cont. Reference: FPR U0934, TM DPCD99-017, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 262 A BOARD COMPONENT LOCATIONS Note: Some boards have different layout. The components for the CPD-L133/V are located under the IGPE (A (IGPE)) Board. 8. Please file this service bulletin with the service manual. The correction procedure is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-200GS No. 263 Subject: Replacement D Board, Incorrect Solder Date: October 11, 1999 Jumper Symptom: (1111) The replacement D Board (P.N. A-1346-644-A) may have an incorrect solder jumper in the IC401 area on the solder connection side. This condition may result in No Power symptom or incorrect Vert. Scan operation when the D Board is replaced. Solution: Please check the replacement D Board to determine if the solder jumper from C406 to IC401 Pin 5 is correct. The connection to C406 is on the side that C406 connects with R405 & R406. Refer to the following illustration. Correct the solder jumper as shown if necessary. CORRECT SOLDER JUMPER FROM C406 TO IC401 PIN 5 The correction procedure is completed. Reference: M. Salgado, J. Grose PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-100GS, CPD-200GS, CPD-220GS No. 264 Subject: Operating Instructions for DAS after D Board Date: October 13, 1999 Replacement Symptom: (1335) What are the operating instructions for using the Digital Alignment System, DASTM to align these models. The following procedures are helpful to use when starting out to adjust these models with the DAS system. Solution: Please use the following procedures as a guideline to adjust these models with the DAS system. DIGITAL ALIGNMENT PROCEDURE FOR THE DAS SYSTEM (By Thomas Vo, Dallas SSC) STEP BY STEP NOTE TYPE OR PRESS HOT KEY 1. Replace the D Board. 2. Select the DAS Program. Ver. J4.xxx C:\>CD\J4.xxx C:\J4.xxx>DAS 3. Select the Model Number. Different sub-model is F2 selected according to the unit Serial Number. 4. Download Default Data to CTRL-F1 the monitor. 5. Verification for Positive H. Sync. Use DAS program. ALT-F5 6. Adjust Factory Presets. Perform adjustments on Mode 4. F5 7. Verify H. Phase has Use Mode 4. sufficient range. 8, Verify memory of Factory Use Mode 4. If no memory, Presets. then repeat Step 5. 9. Check & Adjust the Prime Adjust the 6 Pole Ring Mode color convergence. Magnet if necessary. CONT. Reference: J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 264 DIGITAL ALIGNMENT PROCEDURE FOR THE DAS SYSTEM CONT. STEP BY STEP NOTE TYPE OR PRESS HOT KEY 10. Perform White Balance adjustments. Use the CATS_I program. 11. Reset the Monitor. Press the Front Panel Reset Button. Hold for two blinks of the picture. Check some modes to get some idea of the geometric distortion. 12. Perform the Digital Convergence set up. ALT-F5 13. Perform set up for all Factory Presets. ALT-F5 14. Check Focus and adjust as required. Use highest resolution Timing Mode. Verify focus at center and four corners. 15. Complete the Functional Check. The operating procedure for the DAS system is completed. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-15SX1, CPD-100SX, CPD-200SX No. 265 Subject: Operating Instructions for DAS Date: October 13, 1999 Symptom: (1335) What are the operating instructions for using the Digital Alignment System, DASTM to align these models. The following procedures are helpful to use when starting out to adjust these models with the DAS system. Solution: Please use the following procedures as a guideline to adjust these models with the DAS system. DIGITAL ALIGNMENT PROCEDURE FOR THE DAS SYSTEM (By Thomas Vo, Dallas SSC) STEP BY STEP NOTE TYPE OR PRESS HOT KEY 1. Select the DAS Program. Ver. 5.xxx C:\>CD\5.xxx C:\5.xxx>DAS 2. Select the Model Number. Different sub-model is F2 selected according to the unit Serial Number. 3. Select the Control Video Check all Timing Modes. F6 Generator Function. Note the mode the customer is using to verify in Step 7. 4. Reset the Monitor. Press the Front Panel Reset Button. Must reset every timing mode. There is no second blink of the picture. Check some modes to get some idea of the geometric distortion. 5. Read the Failure No Failure Code Feature on Information. these models. 6 and 7. Touch up the Geometry and Adjust Factory Presets. Adjust all values to the appropriate model specifications. Perform adjustment on all the modes. Verify the customer used mode noted in Step 3. F5 CONT. Reference: J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 265 DIGITAL ALIGNMENT PROCEDURE FOR THE DAS SYSTEM CONT. STEP BY STEP NOTE TYPE OR PRESS HOT KEY 8. Check the color convergence. Adjust 6 Pole Ring. Adjust RV302 and RV303. 9. Check Focus Use highest resolution Timing Mode. Verify focus at center and four corners. 10. Complete the Functional Check. The operating procedure for the DAS system is completed. ************************************************************************