Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD15SF1 No. 62 Subject: Alignment Grid (Ball Chart) Part Number Date: September 7, 1994 Symptom: (**) What is the Part Number for the Alignment Grid used with this Model ? Solution: The Alignment Grid (also known as "Ball Chart") for this model is available under Part Number 3-702-686-01. This alignment grid is used to adjust picture geometric distortion without parallax problems. Please add this part number to the Service Manual. Reference: M.Suzuki-Fax-7/18/94 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0062.SB Directory: J:\SBDOC\SEP94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, CPD15SF1 Alignment Chart P/N Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 09/07/94 2:47 PM Revision Number: 2 Last Saved On: 09/07/94 2:47 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:58 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 137 (approx.) Number of Characters: 783 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD1730 No. 64R1 Subject: DA Board replacement Date: December 13, 1994 Symptom: (132) Solution: Overdriven Raster and No Communication using DAS 3.4 Due to Market demand, Power Save function has been added to New production of CPD1730 Models (Serial Numbers: 5064001 > forward). Therefore, the old DA Board (P/N: A-1346-104-A) has been replaced by the A-1346-104-B. In the process certain compatibility problems have arisen. If replacement of the DA Board becomes necessary, follow these steps: 1. Check the last digit of the part number (P/N) printed on the old DA Boards beingreplaced. The Number begins with A-1346-104-? and will end with either A, B, or C. See figure 1 for P/N location. DA BOARD Non-Component Side Component Side RB130 P/N Location IC104 FIGURE 1 If the Old board P/N ends in B or C, replace with the same P/N type and ignore the rest of this bulletin. However, if the Old board P/N ends with an A, perform the rest of this bulletin. 2. Power ON the unit (note that the unit may come up in an AGING Mode; with an overdriven raster and scan lines in the picture). 3. Press the Left SELECT Key (<) and all adjustment LEDs will light. Then, press the Blue (-) ADJUST key and the LEDs will chase from left to right. Ultimately only the Brightness/Contrast LED will remain ON. The Raster should return to normal. 4. Perform a Monitor Reset by Holding the Select Keys while power is recycled. Reference: DPCD94-021 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Computer Products Service Bulletin No. 64r1 5. Go into DAS and perform the following adjustments in this order: a) Perform "ROTATION" b) Perform all Adjustments under "OTHER ADJUSTMENTS" Menu. Especially H.Freq and H Size limits. c) Perform "ALIGNMENT" on all 9 Modes. NOTE: Perform H POSI adjustment last. A bug in the DAS software makes it appear that all other adjustments revert to original states when this adjustment is selected. Ignore what happens when this adjustment is selected, adjust H Position then, go to each of the other sliders and press the UP arrow key once followed by the DOWN arrow key once. Now all other adjustment should return to the state prior to entering H.POSI adjustment. SAVE ! Until a Fix for the Software bug can be found, two (2) side effect remain: -Rotation will not remain at factory adjustment if the Monitor is reset. -Rotation control is no longer available from the front panel. Computer Products Service Bulletin No. 64r1 Filename: C_P0064.SB Directory: J:\SBDOC\SEP94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, CPD1730 Power Save DA Boards Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 09/07/94 2:00 PM Revision Number: 4 Last Saved On: 12/13/94 9:53 AM Last Saved By: Hoyt Wing Lee Total Editing Time: 13 Minutes Last Printed On: 04/01/96 10:58 AM As of Last Complete Printing Number of Pages: 3 Number of Words: 406 (approx.) Number of Characters: 2,318 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD15SF1 No. 65 Subject: Video Smear (ghost) Date: September 7, 1994 Symptom: (b34) When inputing an all white or black window on a gray background type signal, a smear may appear on the edges. Solution: Please perform the improvements outlined below to the A Board. Changes: REF OLD NEW DESCRIPTION DESCRIPTION PART NUMBER R131 68K. 120K. 1-215-471-00 R231 RESISTOR RESISTOR R331 R132 560. 2K. 1-215-428-00 R232 RESISTOR RESISTOR R332 Additions: REF DESCRIPTION PART NUMBER R134 4.7K. 1-215-437-00 R234 RESISTOR R334 C208 5pF/50V 1-102-942-00 CAPACITOR Note: Please re-adjust G2 and White Balance after the above process has been completed. (Continued) Reference: DPCD94-019 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Computer Monitors Service Bulletin No. 65 Computer Monitors Service Bulletin No. 65 Computer Monitors Service Bulletin No. 65 Filename: C_P0065.SB Directory: J:\SBDOC\SEP94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, CPD15SF1 Video Smear/Ghost Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 09/07/94 1:53 PM Revision Number: 2 Last Saved On: 09/07/94 1:53 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 1 Minute Last Printed On: 04/01/96 10:59 AM As of Last Complete Printing Number of Pages: 4 Number of Words: 179 (approx.) Number of Characters: 1,023 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1, GDM20SE1 No. 66 Subject: Selecting the Correct Monitor ID # in DAS 5.1a Date: October 13, 1994 Symptom: (***) How do I find the Monitor ID Number required by the DAS 5.1a Software ? Solution: Follow these steps to find the corresponding Monitor ID Number: 1. Select any Model from the Model Selection Menu. 2. Select "Maintainance" under the Adjustment Menu. 3. The Monitor ID is displayed at the Bottom of the Screen. Example: MONITOR ID 0019. 4. Return to the Model Menu and select the Exact Model using the known ID Number. Example: Select Model GDM17SE1 XX1X based on the previous example where the monitor ID was 0019 5. Complete the alignment process as normal. Reference: DAS Version 5.1a, CM 10/4/94 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0066.SB Directory: J:\SBDOC\OCT94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, DAS 5.1a Monitor ID Selection Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 10/13/94 9:35 AM Revision Number: 2 Last Saved On: 10/13/94 9:35 AM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:30 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 165 (approx.) Number of Characters: 942 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD1430, CPD1730, CPD15SF1, No. 67 CPD17SF1, GDM17SE1, GDM20SE1, GDM1936, GDM2036S, GDM2038 Subject: DAS is not Windows Compatible Date: November 16, 1994 Symptom: (***) Will DAS run in Windows ? Solution: Yes, DAS will run in Windows but, NO it is not compatible with Windows. Please do not operate DAS from windows. DAS is purely a DOS program and will corrupt Monitor data if used in Windows. Running DOS from Windows and running DAS after is no exception. Windows is still running in the background and will corrupt your data. Reference: CM Serv Operations PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0067.SB Directory: J:\SBDOC\NOV94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, DAS in Windows Warning Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 11/16/94 1:50 PM Revision Number: 2 Last Saved On: 11/16/94 1:50 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:06 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 143 (approx.) Number of Characters: 818 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM2038 No. 68 Subject: Clarification of Supplement-1 Date: November 16, 1994 Symptom: (***) What are the Main differences between the Rotation and Non-Rotation Models ? Solution: The Main differences and respective part numbers are listed below: DESCRIPTION ROTATION MODEL PART NUMBER NON-ROTATION MODEL PART NUMBER CRT ASSY 8-736-043-91 8-736-043-90 D4 (MAIN) BOARD A-1500-597-A A-1500-475-A N1 (CPU) BOARD A-1500-598-A A-1500-477-A Additional detail can be obtained from Supplement-1 (P/N: 9-978-322-81) Reference: Supplement-1 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0068.SB Directory: J:\SBDOC\NOV94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, GDM2038 Rot & Non-Rot Differences Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 11/16/94 1:57 PM Revision Number: 2 Last Saved On: 11/16/94 1:57 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:06 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 138 (approx.) Number of Characters: 792 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD-1430 No. 69 Subject: Part Number Correction - Reference No. T901, P.S. Date: November 16, 1994 Main Transformer Symptom: (**) The part number listed on page 66 of the Service Manual for Ref # T901, P.S. Main Transformer, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT T901 P.S. MAIN TRANSFORMER 142142600 142334611 Reference: FPR-P PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0069.SB Directory: J:\SBDOC\NOV94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, CPD1430 T901 Part Number Correction Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 11/16/94 1:52 PM Revision Number: 2 Last Saved On: 11/16/94 1:52 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:06 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 121 (approx.) Number of Characters: 694 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1 No. 70 Subject: Countermeasure for dimming picture Date: November 18, 1994 Symptom: (332) After a while, the picture dims and eventually disappears completely Solution: Do not replace the Picture tube nor the Power Supply board (G-Board). Instead please check C-625 first. C-625 is located on the G-board and it is the main filter for the CRT heater voltage. In some rare cases visual inspection will reveal an inward indentation on the top of the capacitor. This indentation causes the heater voltage across the CRT to drop due to cap failure. Replace the Capacitor. If this is not the case, check the heater circuit for normal operation. CRT confirmation may be done by disconnecting CN604 (heater voltage) and applying an external regulated 6 volts DC directly to H1 and H2 on the A-Board. Reference: FPR P3367 PRINTED IN USA Autoflagged - YES PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0070.SB Directory: J:\SBDOC\NOV94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, GDM17se1 Picture Dims Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 11/18/94 2:34 PM Revision Number: 2 Last Saved On: 11/18/94 2:34 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:06 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 191 (approx.) Number of Characters: 1,091 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD15SF1, CPD17SF1 No. 72 Subject: Unstable image if turned OFF and ON quickly Date: November 16, 1994 Symptom: (637) Image is unstable if the unit is turned OFF and ON right away. Is this normal ? Solution: Yes, this is normal if the unit is turned OFF and quickly ON again. What you are seeing are the effects of the Degaussing coil. Normally, you do not see this because it takes the picture tube a period of time to warm up and it is dark during degaussing. Reference: CM 11/94 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0072.SB Directory: J:\SBDOC\NOV94 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, X1 Unstable Pic during Degauss Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 11/16/94 4:06 PM Revision Number: 2 Last Saved On: 11/16/94 4:06 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 10:06 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 132 (approx.) Number of Characters: 754 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1, GDM20SE1 No. 74 Subject: Improved Part Date: December 22, 1994 Symptom: (**) If D503, D505 and D506 require replacement, use the new replacement. Solution: D503, D505 and D506 were changed to the following new part below: REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER D503 ERC91-02 DIODE 8-719-920-67 ERC90M-03 DIODE 8-719-048-73 D506 ERC91-02 DIODE 8-719-920-67 ERC90M-03 DIODE 8-719-048-73 D505 EGP30G DIODE 8-719-979-57 ERC90M-03 DIODE 8-719-048-73 Reference: DPCD94-031 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1, GDM20SE1 No. 75 Subject: Countermeasure for high pitch squeal Date: January 9, 1995 Symptom: (154) High Pitch Squeal noise Solution: In some cases a high pitch squeal may be emitted by L501 and/or L507 on the D-Board. Please change to the new part respectively. DESCRIPTION OLD PART NUMBER NEW PART NUMBER L501 FOR THE 17" 1-409-597-11 1-409-599-11 L501 FOR THE 20" 1-409-690-11 L507 FOR THE 17" 1-409-598-11 1-460-080-12 L507 FOR THE 20" 1-409-691-11 Reference: DPCD94-030 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1 No. 76 Subject: Countermeasure for High Pitch Squeal Date: January 9, 1995 Symptom: (154) A high frequency squeal is audible when using the MAC 16" Mode Solution: The noise comes from JW097 (jumper wire). JW097 vibrates due to L501 (Horizontal Linearity Coil ). To confirm the noise source, touch the center of JW097 using a plastic adjustment tool. If the Noise is confirmed, apply RTV in the middle of the jumper wire as illustrated below: JW097 is located in the middle of the D-Board near L501 and T502. Reference: DPCD94-032 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM20SE1 No. 77 Subject: Preventive Measure to protect R-850 Date: January 9, 1995 Symptom: (111) Possible Shut down Solution: To prevent the possibility that R-850 on the D-Board will open, perform the following circuit change: 1 Replace C-822 with the following new part. 2 Replace R-850. REF NEW DESCRIPTION PART NUMBER C-822 CAPACITOR (1000V, 470PF) 1-162-134-11 R-850 RESISTOR (4.7K, 1/2W) 1-202-826-00 3 Apply RTV to the lands indicated by stripes in the figure below: Reference: DPCD94-029 PRINTED IN USA Autoflagged - YES PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM20SE1 No. 78 Subject: Alignment Grid Part Number Date: January 9, 1995 Symptom: (***) What is the Part Number for the Alignment Grid used with this Model ? Solution: The Alignment Grids (also known as "Ball Charts") for this model have been newly prepared and registered as a service Jig. This Alignment Grid is needed to adjust picture geometric distortions without parallax problems. Reference: DPCD94-028 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD15SF1 No. 79 Subject: Part Number Correction - Reference No. RY601, Date: January 9, 1995 Relay, Degauss Circuit Symptom: (**) The part number listed on page 45 of the Service Manual for Ref # RY601, Relay, Degauss Circuit, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT RY601 RELAY, DEGAUSS CIRCUIT 1-515-840-12 1-515-840-11 Reference: FPR P3592 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM2038, GDM2036S, GDM1936, No. 80 GDM20SE1, GDM17SE1, CPD17SF1, CPD15SF1, CPD1730, CPD1430 Subject: Recommended DAS Process Date: January 9, 1995 Symptom: (***) DAS Menus are not in alignment order. What is the best procedure for Monitor alignment ? Solution: Please apply this General Procedure when using DAS: Step Description 1 Read Failure Information under the ADJUSTMENT Menu. This will give you insight of any prior failures that may have occurred (Scan, ABL, HV, SW). Also, Read the Monitor ID that is required to select the appropriate model number. 2 Select Generator "VG-515" under the SETUP Menu. 3 Select appropriate Model under the SETUP Menu. Monitor ID may be req. see step 1. 4 Down Load EEPROM data to Computer under the FILE Menu. 5 If the Microprocessor Board is replaced continue otherwise, skip to step 11. 6 Select P Board under the FILE Menu. 7 Select Rotation from the ADJUSTMENT Menu. Perform a rough rotation adjustment 8 Perform H frequency Adjustments 9 Perform B+ Adjustments when applicable 10 Perform General Size/Centering adjustments 11 Perform Convergence adjustments 12 Perform Focus Adjustment 13 Perform Geometric Alignment for each Mode. 14 Place unit under Aging for over 30 min. 15 Perform White Balance for HSI Models. 16 Confirm all adjustments using the Control Signal Generator Menu. Reference: CM 12/20/94 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD15SF1, CPD17SF1 No. 81 Subject: Countermeasure for the Symptom below Date: February 1, 1995 Symptom: (173) Front Panel Keys are locked up (do not respond). Solution: Do not replace the N-Board, instead perform the following routine using DAS: 1 Run the Latest Version of DAS which supports this Model. 2 Pull Down the "FILE" Menu. 3 Execute "Upload EEPROM data file to Computer" to Unlock the unit. Reference: P.Nguyen PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD1430, CPD15SF1, CPD15SF2, CPD15SX1, CPD1730, CPD17SF1, No. 82R1 CPD17SF2, GDM17SE1, GDM17SE2T, GDM1936, CPD20SF2, GDM2036S, GDM2038, GDM20SE1, GDM20SE2 Subject: Countermeasure for Intermittent DAS Software Date: April 30, 1996 Lock-ups Symptom: (273) Software locks up intermittently Solution: In various cases DAS will lock-up intermittently when the Mouse is in use and/or due to insufficent memory. To resolve these problems, please perform the following. 1. Disconnect the Mouse when using DAS. Remove mouse drivers from autoexec.bat and config.sys files. Instead, use the Hot keys, TAB, ENTER and Arrow keys to access/execute Menu options. 2. Ensure DAS operating SW has 100k available memory. It is recommended to load DOS in Hi memory. Load EMM386 to optimize memory usage. You may find it faster and more effective to operate DAS in this fashion. Reference: C.Martinez, H. Friedman, J. Grose PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD1430 No. 83 Subject: Replacement CRT may appear Dim Date: February 21, 1995 Symptom: (132) Replacement Picture tube appears Dim with respect to damaged one Solution: There is a difference in performance characteristic in the replacement tube however, there is nothing wrong with it. Use the latest version of DAS and step through the White Balance Process to bring it into full specification. Reference: C.Martinez PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1 No. 84 Subject: Serial Numbers Deviation from GDM17se1 (2.x) Date: February 21, 1995 s/n:7122391 selection in the DAS Software Symptom: (***) Error Message using DAS: "The Monitor has selected mode # instead of mode #" Solution: This type of error message is most commonly caused by a monitor that was not reset prior to alignment. Note that in POWER SAVE MODELS such as this one, it is required to have some sync input to perform a proper reset. However, this same error occurs if the incorrect Model is selected. Selection of the correct model requires that we look at 3 items: 1 Model Number 2 Monitor ID (See Bulletin 66 on this matter) 3 Serial Number In DAS 5.2, there are 3 selections for the GDM17se1. One of the selections is for a 2.x Monitor ID with serial number 7122391 and above. However, the following is a list of serial numbers that fall below 7122391 and use this Model selection. 7116933 7117454 7116963 7117635 7116968 7117636 7117178 7117637 7117187 7117638 7117188 7117639 7117225 7117640 7117227 7117645 7117341 7117650 7117657 7117676 7117658 7117680 7117660 7117686 7117661 7117689 7117666 7117691 7117669 7117692 7117671 7117693 7117672 7117694 7117673 If the Error message continues, try each GDM17se1 monitor selection and if the problem continues select "P Board" under the file menu. Be aware that running "P Board" requires a complete realignment of the monitor. Reference: CCMAIL_G.LOES PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1, GDM20SE1 No. 85 Subject: Circuit Improvement Date: February 21, 1995 Symptom: (231) Countermeasure against possible arcing Solution: Please perform the following changes: 1. Remove R636 from the G-Board. 2. Add new Resistor (220K., . Watt, P/N: 1-202-842-11) between R636 and C619 lands as illustrated below. 3. Fix resistor in place by applying RTV. Reference: DPCD94-023 PRINTED IN USA Autoflagged - YES PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM17SE1, GDM20SE1 No. 86 Subject: D824 Improvement Date: March 20, 1995 Symptom: (131) No Picture due to HV shutdown Solution: Please check D-824 on the D-Board. If shorted, replace as follows: 1. Replace D824 with a 1SS83 type 2. Apply RTV to locations illustrated below: Reference: CM_DPCD95-008 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. xxx Filename: C_P0086.SB Directory: J:\SBDOC\MAR95 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, D824 change GDM17se1 Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 03/20/95 8:50 AM Revision Number: 2 Last Saved On: 03/20/95 8:50 AM Last Saved By: Hoyt Wing Lee Total Editing Time: 0 Minutes Last Printed On: 04/01/96 9:31 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 112 (approx.) Number of Characters: 644 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD15SF1 No. 87 Subject: Countermeasure for Changing Focus Date: June 2, 1995 Symptom: (133) Focus Drifts or Changes Solution: Please apply the following process to Monitors exhibiting this symptom in the following lot range: Serial Number Manufacturing Date CRT Serial Number Below 7059572 Before 10/94 Below: 40924XXXXX Below 5XXXXXX Below 8XXXXXX 1. Press and Hold the Power ON Switch for approx. 5 Seconds to place the unit into "AGING" Mode. The Unit will display a bright raster with retrace lines and the Power ON LED will begin to flash. Leave the unit in this Mode for a period of 2 hours. 2. Recycle the Power, Reset the unit and apply a 1024 x 768 @ 60Hz, Cross Hatch Pattern. 3. Position the Hand Degausser at 45 degrees with the Neck of the tube as illustrated on the diagram. The edges of the degausser should be touching the Yoke and CRT neck simultaneously. Reference: SJ-SVC/Tech Memo 1/95 PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Computer Products Service Bulletin No. x87 4. Apply 25 seconds of Degaussing in the present position. Then, with the degausser still ON, pull away slowly in a straight line and at Arms length, Power OFF the degausser. 5. Degauss the A-Board Shield (Power ON the degausser away from the unit. Slowly bring it in range of the A Board Shield while moving in a clock wise circular motion. Then, pull the degausser away and Power OFF). 6. Recycle Power and Inspect the FOCUS. If necessary, adjust the focus. 7. Press and Hold the Power ON Switch for approx. 5 Seconds to place the unit into "AGING" Mode again. Leave the unit in this Mode for a period of 30 minutes. 8. After the 30 minute AGING, re-Inspect the FOCUS Quality. If GOOD, check the Convergence, White Balance, Geometry and adjust as necessary. If BAD, replace the Picture Tube. Filename: C_P0087.SB Directory: J:\SBDOC\JUN95 Template: C:\WINWORD\S_BULL.DOT Title: CSI-111, CPD15SF1 Focus Changing Subject: Author: Hoyt Wing Lee Keywords: Comments: Creation Date: 06/02/95 11:32 AM Revision Number: 3 Last Saved On: 06/05/95 1:14 PM Last Saved By: Hoyt Wing Lee Total Editing Time: 4 Minutes Last Printed On: 04/01/96 9:14 AM As of Last Complete Printing Number of Pages: 2 Number of Words: 316 (approx.) Number of Characters: 1,802 (approx.) ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GDM20SE1, GDM17SE1 No. 89R1 Subject: Failure of Q511 on D Board due to CRT Arcing Date: August 8, 1995 Symptom: (131) No picture. Scan failure. Q511 failure on D Board . Solution: In addition to Q511 replacement, Remove SG800 and add SG801 in new location on D Board as described below. This will protect Q511 from CRT arcing. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER SG800 1500 V. SPARK GAP 1-519-422-11 SG801 300 V. SPARK GAP 1-519-421-11 Procedure to remove SG800 and add SG801. See Figure below. 1. Remove SG800 Spark Gap. 2. SG801 will be soldered on the Soldering side of the D Board. Cut the leads of the SG801 as necessary. Solder one lead of SG801 to the land of R825. Solder the other lead of SG801 to the land of the Heatsink as shown. 3. Fix the body of SG801 to the D Board on the board near the FBT ground with RTV or similar adhesive. cont. Reference: Pre-Tech Memo PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Computor Monitors Service Bulletin No. 89 Board, Part No. Suffix -11 to -42 For other foil patterns, perform modifications according to the schematic changes described as follows. cont. Board, Part No. Suffix -11 to -042 Schematic diagram changes. Computor Monitors Service Bulletin No. 89 Original Design: SG800 is connected to circuit ground. fied Design: SG801 is ected to chassis grou nd. Board, Part No. Suffix -43 and Higher Do not modify. These units are updated in production. ************************************************************************ 5 Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD1730 No. 90 Subject: Part Number Missing - Reference No. T402, Date: July 18, 1995 TRANSFORMER ASSY. FLYBACK Symptom: (**) The part number for Ref # T402, TRANSFORMER ASSY. FLYBACK, which is shown on page 75 of the Service Manual, is not listed in the parts list. Solution: Please add the following part number to the Service Manual. This unit uses one of two types of flyback transformers which are not interchangeable. Replace the Flyback transformer with the same type originally used. The table below lists the compatibilities of the flyback transformers according to the D Circuit Board reference number. D BOARD FLYBACK TRANS. A-1346-103-A P/N 1-453-148-11 (Labeled PCF14-01) A-1346-103-B P/N 1-453-148-11 (Labeled PCF14-01) A-1346-103-C P/N 1-453-172-11 Reference: 1730_fbt.doc PRINTED IN USA Autoflagged - NO PRINTED ON RECYCLED PAPER Computer Monitor Products Service Bulletin No. 90 Flyback Transformer Markings F B T : 1 - 4 5 3 - 148-11 FBT: 1-453-172-11 Computer Monitor Products Service Bulletin No. 90 ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors Model: CPD15SF1, CPD15SF2, CPD15SX1, CPD100ES, No. 91R11 CPD100GS, CPD100SX, CPD100VS, CPD101VS, CPD110GS, CPD120VS, CPD200ES, CPD200GS, CPD210GS, CPD220GS, CPD200SX, CPD17SF1, CPD17SF2, CPD100SF, CPD200SF, CPD201VS, CPD220VS, CPDE100, CPDE210, CPDE200, CPDG200, CPDG220R, CPDG220S, CPD20SF2T, CPD300SFT, CPD420GS, CPDE400, CPDG400, CPDG420, CPDG420S, CPD520GS, CPD-E500, CPDG500, CPDG520, GDM17SE1, GDM17SE2T, GDM200PS, GDM400PS, GDM500PS, GDM20SE1, GDM20SE2T, GDMF400, GDMF420, GDMF500, GDMF520, GDMF500R, GDMFW900, GDMW900, HMDA100, HMDA200, HMDV200 Subject: CATS_ITM and WinCATS SW and Control Cables for Date: May 7, 2001 Minolta Color Analyzers Symptom: (1432) The Color Adjustment Tool for Service: CATS_ITM and WinCATS systems are used for computer monitor white balance set up. These systems have three major sections. The software program runs on the control PC. An RS-232 communication cable connects to the Minolta color analyzer. The monitor communication uses the same cables and adapters that are used with the Digital Alignment DASTM system. Note: Refer to the Service Bulletin C/P No. 34 for PC hardware requirements and specific monitor communication cables and adapters used in the DASTM system. Solution: Please run CATS_ITM and WinDAS SW on the PCs used for the DASTM computer monitor test station. The hardware requirements for these test stations are the same as the DASTM system for each model. The Color Analyzer communication cable is added for connecting the COM-1 (or 2) Port of the PC to the Minolta CA-100 or Minolta TV-2130. This is used for commanding Minolta operating modes and reading the white balance measurements. The following descriptive items are included here: Procedure for First Time CATS_ITM Users is on Page 2. Table: CATS_ITM SOFTWARE AND HARDWARE P/N is on Page 2. Illustration: CATS_ITM Hardware Set-Up Diagram is on Page 3. Table: CATS_ITM SW VER. 5.3.7 SUPPORTED MODELS is on Page 3 - 5. CATS_ITM Communication Cable Wiring Illustrations is on Page 6. WHITE BALANCE ADJUSTMENT PROCEDURE SUMMARY is given on Page 7. Cont. Procedure for First Time Users 1. Refer to Service Bulletin C/P No. 34 for details of the DASTM System hardware connections to the monitor. This set up is used to test and adjust the Computer Monitor in a similar way to the DASTM System using the CATS_ITM program. The COM 1 (or 2) Port communicates with the monitors microcomputer to set up the white balance parameters. Refer to CATS_I HARDWARE SET UP DIAGRAM on Page 3. 2. The PCs hosting the CATS_ITM and WinCATS SW will be required to operate one of these Video Signal Generators. The VG-515 is not supported by WinCATS. The VG-515 does not run on Pentiums. 3. The CATS_ITM and WinCATS software supports either Minolta CA-100 or TV-2130 units but the cables are different. Order the required SW and one of the communications cables using the Sony P/N's in the following table. Sony SSC users may download the required SW program from the Sony SSC Web Site. Alternatively, either communication cable can be constructed using the illustrations on Page 6. 4. The TV-2130 uses calibration offsets provided when the unit is calibrated. Follow procedures listed in the Users Manual to enter the calibration offsets in the CATS_ITM and WinCATS program. The CA-100 does not use the calibration offsets. 5. Set up the CATS_ITM System using the following illustrations. Refer to CATS_I HARDWARE SET UP DIAGRAM on Page 3. 6. Refer to the CATS_ITM and WinCATS Users Manual for additional instructions. CATS_ITM SOFTWARE AND HARDWARE P/NS ITEM DESCRIPTION ORDER SONY P/N OR DOWNLOAD 1A CATS_ITM SW Start Up Kit Includes SW Ver. 5.4.4, and Users Manual Ver. 2.1. PN T-998-581-21 Or Download from Sony SSC Web Site 1B WinCATS SW Start Up Kit Includes Install SW, instructions, and User Manual. PN T-998-607-83 2 WinCATS Version 1.3.3 alignment SW and User Manuals. Download from the SSC or ASC Websites 3 Hasp Security Key is Required for WinDAS and WinCATS operation. PN T-998-607-68 4 CATS_ITM PC - CA-100 Cable (Cable Only) 3-702-699-01 5 CATS_ITM PC - TV-21XX Cable (Cable Only) 3-702-700-01 CATS_I HARDWARE SET UP DIAGRAM CATS_ITM SW VER. 5.4.4 SUPPORTED MODELS Model Chassis CPD-15SX1 SX1 CPD-100SX CPD-200SX 200SX CPD-15SF1 X1 CPD-17SF1 CPD-15SF2 X2 CPD-100VS CPD-17SF2 GDM-17SE1 N1 GDM-20SE1 CPD-110GS X-110 CPD-210GS CPD-100ES X2R CPD-100SF CPD-200SF CATS_ITM SW VER. 5.4.4 SUPPORTED MODELS CONT. Model Chassis CPD-200ES X2F CPD-100GS D1 CPD-200GS D1H CPD-220GS D1P CPD-120VS V2 CPD-220VS CPD-101VS V3 CPD-201VS CPD-E100 X11R HMD-A100 HMD-A200 CPD-E200 D99C CPD-E210 CPD-G200 D99 HMD-V200 HIT GDM-17SE2T N2 CPD-20SF2(T) CPD-300SFT GDM-20SE2T N2H GDM-200PS N3 GDM-400PS GDM-500PS CPD-520GS HMD-A400 H1 CPD-420GS D98 CPD-E400 F99 CPD-G400 GDM-F400 N3P GDM-F500 CPD-E500 G1 CPD-G500 GDM-F500R GDM-FW900 G1W GDM-W900 W1 CURRENT WIN CATS SOFTWARE VERSIONS WIN CATS Versions Models Supported Chassis Types WIN CATS Ver. 1.3.3 CPD-G200 D99 CPD-G220R CPD-G220S 17VC CPD-E400 CPD-G400 F99 CPD-E500 CPD-G500 GDM-F500R G1 CPD-G420 CPD-G420S CPD-G520 GDM-F420 GDM-F520 CR1 GDM-FW900 G1W CATS_ITM Cable, PC to CA-100, P/N 3-702-699-01 DB 25 (Male) DB 9 (Female) PIN # SIGNAL SIGNAL PIN # 1FG FG2 TXD TXD 3 3 RXD RXD 2 4 RTS RTS 7 5 CTS CTS 8 7 GND DSR 6 20 DTR GND 5 CATS_ITM Cable, PC to TV-2130, P/N 3-702-700-01 DB9 (Female) 14 Pin (Male) AmphenolTM No. 57-30104 PIN # PIN # 2 2 4 6 5 7 6 8 84 CATS_I WHITE BALANCE ADJUSTMENT PROCEDURE SUMMARY (Refer to Win CATS User manual for Win CATS operations.) (By Thomas Vo, Dallas SSC) STEP BY STEP NOTE TYPE OR PRESS HOT KEY 1. Select the CATS_I Program. C:\>CD\CATS_I 2. Start CATS_I program. C:\CATS_I>MENU 3. Select group of Model. Based on Chassis type. 4. Select the Model Number. - 5. Follow on Screen instructions. Start White Balance operations. 6. Complete the White Balance Operations Monitor operational Notes. 7. At "OK" Screen, check the WB Specifications. 8. Press Enter for Gray Scale. Check G2 level visible at the first Bar on the left. 9. If G2 level is incorrect in Step 8, then repeat WB Steps 5-8. 10. Return to Main Menu. - ************************************************************************