Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFD-ZW160 No. 482 Subject: Part Number Correction - Reference No. IC801, Date: December 22, 1998 IC58761J64 Symptom: (**) The part number listed in the part section of the Service Manual for Ref # IC801, IC58761J64, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT IC801 IC5876-1J64 0-435-358-00 8-759-524-89 Reference: WRPC-AS Notification PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFD-17 No. 483 Subject: Part Number Correction - Reference No. M901, Date: October 12, 1998 Motor Assy Symptom: (**) The part number listed in the Service Manual for Ref # M901, Motor Assy, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT M901 MOTOR ASSY 3-379-149-01 3-029-815-01 Reference: Technical News GA03098 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: Subject: Symptom: (2616) Solution: MZ-R50 No. 484 Intermittant Play/Record/Load/Unload Date: October 12, 1998 The unit arrives with the customer complaint of intermittant loading/unloading/recording or playback. Check the Motor Flexible Board (ref.#136, P/N 1-667-211-11) for damage near CN702. The damage is a result of the flexible board contacting inductor L512, which is located on the main board. Replace the damaged Flexible Board with a new part, and add felt cushion material to the replacement Flexible board where the damage was observed. Cover the top of inductor L512 with the cushion material. Reassemble the unit. Reference: FPR-T0725 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-EX5, WM-EX562 No. 485 Subject: WOW AND FLUTTER, TAPE MAY GET Date: December 22, 1998 DAMAGED. Symptom: (1555) The tape may get damaged, or wow and flutter is present. A worn out gear may cause this. Solution: Replace the GEAR (NR) with the improved one. Reference: GA-98034 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-EX5, WM-EX655, WM-GX654 No. 486 Subject: MECHANICAL NOISE MAY BE PRESENT Date: December 22, 1998 Symptom: (1640) Mechanical noise of the flywheel may be heard. Solution: Replace the following part with a new one. Reference: GA-98038 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: TCM-333, TCM-453V, TCM-454VK, TCM-459V, No. 487 TCM-473V, TCM-455V, TCM-323, TCM-373V, TCM-313, TCM-353V, TCM-359V, TCM-354VK, TCM-39, TCM-AP5, TCM-4TR Subject: T-REEL TABLE MAY NOT ROTATE Date: December 4, 1998 Symptom: (1610) The Idler may not engage with the T-Reel Table because of the following.The edge of the Idler Lever assy contacts with the rib on the chassis or, center hole of Idler Lever assy is too tight due to fluctuation. Solution: Replace the Idler Lever Assy with a Idler Lever Sub Assy. The Idler Lever Sub Assy contents: Idler Lever Assy, Stopper, and Screw. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IDLE LEVER ASSY X-3370-387-6 IDLER LEVER SUB ASSY X-3376-678-1 Reference: GA-98040 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-172CK, D-E307CK, D-E406CK, D-E409CK, D- No. 489 E706CK, D-M801, D-M805, D- Subject: Incorrect Spare Fuse Date: January 11, 1999 Symptom: () In the Discman models referenced, either a DCC-E455 or DCC-E2455 is supplied as a car battery cord. In some cases an incorrect spare fuse may have been supplied by mistake. The incorrect spare fuse cannot be installed in the car battery cord because its physical size is too small. Solution: The correct combination of car battery cord and fuse is as follows: MODEL OF FUSE P/N FUSE SPEC. BATT. CORD DCC-E455 1-532-577-00 1.0A 125V (SIZE 30MM) DCC-E2455 1-532-452-99 1.0A 125V (SIZE 20MM) Reference: Technical News GA-98037 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: Subject: Symptom: () Solution: TCD-D100 No. 490 TCD-D100 Operation Manual Date: January 11, 1999 A 90 page TCD-D100 Operation Manual is now available through WRPC-AS. The book explains functions and features of the TCD-D100 DAT Walkman. The first five chapters contain a detailed circuit description of the power supply, the signal circuit, and the servo circuits. Other chapters explain the mechanical operation, mechanism control and Service Modes. Use P/N 9-923-215-31 when ordering. Reference: Technical News - GA03398 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: ICF-CD810 No. 492 Subject: POWER TRANSFORMER MAY HAVE HUM Date: February 8, 1999 NOISE Symptom: (1541) Hum noise may be heard from the power transformer. Solution: Replace the transformer with a new improved type. Applicable Serial # S1000352 to S1000642 # S1032197 to S1068135 Reference: GA-98042 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-FS593, WM-FS595 No. 495 Subject: BELT COMES OFF FROM REAR CABINET Date: May 3, 1999 Symptom: (1162) The Belt may come off rear cabinet. This may happen because the holder that is supporting Shaft (Buckle) may be broken Solution: Replace the rear cabinet with a new one. Replace the Shaft (Buckle) with a spring pin. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 10 SHAFT (BUCKLE) 302311201 SPRING PIN 762600004 Reference: GA-99010 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: NT-2 No. 496 Subject: Sound Skipping during Playback Date: May 7, 1999 Symptom: (2551) Customer states on repeated playback of a portion of tape, a audible "skipping" or intermittant sound may occur. Solution: Replace Mechadeck with the following P/N. Applicable Serial Number Range 508456 ~ 508575 Reference: Technical News GA-99011 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MZ-R55 No. 499R1 Subject: Spontaneous Record Date: July 2, 1999 Symptom: (256X) The unit may enter RECORD mode when the STOP button is pressed or spontaneously, with no button pressed. Solution: Replace the RECORD Switch (S805) with the improved version. The improved record switch can be distinguished from the original switch by its gold terminals. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER S805 RECORD SWITCH 1-771-331-41 RECORD SWITCH 1-771-331-51 Note: Add a black dot to the surface of the replacement Record switch to distinguish the new part from the original. See insert. Reference: Technical news GA-99015 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: M-950 No. 500 Subject: Speaker Unit Comes Off Unit Too Easily Date: October 7, 1999 Symptom: (167X) The customer complaint states the speaker unit comes off the set too easily. Solution: Replace the following REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER BUTTON (SU LOCK) 3-007-632-01 BUTTON (SU RELEASE) 3-017-152-02 TENSION SPRING (SU LOCK) 3-001-934-01 TORSION SPRING (SU RELEASE) 3-018-074-01 Reference: Technical News - GA-99017 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: Subject: Symptom: (K728) Solution: ICD-R100, ICD-R100PC No. 503 Unit will not interconnect to some VAIO PC's Date: March 23, 2000 The customer complaint states that when he connects the ICD-R100PC to his VAIO PC it displays the following error message –“Could not communicate with IC Recorder. Make sure the cable is connected properly.” 1. Replace two resistor blocks (RB701, RB702) on the main board side B. 2. Replace two resistor blocks (RB704, RB705) on the main board side A. 3. Check the connection with the VAIO desktop PC after reassembly. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER RB701 220 OHM 1-233-957-11 100 OHM 1-233-955-11 RB702 NETWORK RESISTOR NETWORK RESISTOR BLOCK RB704 1K OHM 1-233-961-21 470 OHM 1-233-959-11 RB705 NETWORK RESISTOR NETWORK RESISTOR BLOCK BLOCK Applicable desktop VAIO models: PCV-L400, PCV-R526DS, PCV-R528DS, PCV-R522DS, PCV-L600, PCV-L600S, PCV-L620 Reference: Technical News - GA-99025 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFD-C1000 No. 504 Subject: Part Number Correction - Reference No. 169, Date: July 27, 2000 Cushion Symptom: (**) The part number listed on page 51 of the Service Manual for Ref # 169, Cushion, is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT 169 CUSHION 3-038-933-01 3-038-852-01 Reference: FPR-V0805 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MC-P10 No. 506 Subject: Change to Lower Case Assembly Date: March 15, 2001 Symptom: (**) When replacing the lower case assembly, use the improved part with corrected silk screen button indicators. Applicable Serial Number Range: 3000001 - 3015200 Solution: When replacing the lower case assembly, use the new and improved part as follows: REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 18 CASE ASSY, LOWER (SILVER) X-4622-571-1 CASE ASSY, LOWER (SILVER) X-4622-571-2 Suffix –1 Part: Suffix –2 Part: ************************************************************************ . Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: Subject: Symptom: (**) Solution: MC-P10 No. 507 Firmware Update Date: March 15, 2001 The music track may skip if the volume button is held continuously. Applicable Serial Number Range: 3000001 - 3014500 Update the firmware from version 10 to version 20 as follows: 1. Be sure that all other applications running on the PC are shut down before proceeding. 2. Insert Service Tool floppy p/n J-2500-440-1 into PC floppy drive and run the UPDATE.EXE update program from the Windows Start menu. START > RUN > A:\UPDATE.EXE. 3. A dialogue box is presented and the operator is prompted to connect the MC-P10 to the PC jig via USB cable p/n 1-791-785-11. See Figure 1 for details. Figure 1 4. Once connected, the dialogue box will indicate “MC-P10 connected”. See Figure 2 for details. Figure 2 Audio Products Service Bulletin No.507 5. Click on the “Update” button to perform the firmware update. Once completed, the Result bar will indicate “Update completed”. If “Error, failed to complete update” is displayed, click on the “Update” button again. See Figure 3 for details. Figure 3 6. Confirm that the CODEC1 version was updated to version 20 by using the VMC_CHECK.EXE utility p/n J-2500-377-2. See Figure 4 for details. Figure 4 Audio Products Service Bulletin No.507 ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products Model: CFD-ZW705, CFD-ZW770 No. 508 Subject: Reference Numbers Correction - Reference Date: May 10, 2001 No. 120, Holder (Led A) and Reference No. 121, Holder (Led B) Symptom: (**) The reference numbers listed on page 57 of the Service Manual for Ref # 120, Holder (Led A) and Ref # 121, Holder (Led B), point to incorrect parts. Solution: Please note the correction as shown below. REF DESCRIPTION PART NUMBER 120 HOLDER (LED A) 3-032-951-01 121 HOLDER (LED B) 3-032-952-01 Reference: Event ID-E09777664 PRINTED IN USA ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: Subject: Symptom: (1544) Solution: CFD-S39 No. 509 Ticking noise on speakers when playing a tape Date: April 2, 2001 A ticking noise is heard on speakers when a tape is p layed. Static electricity is being generated between Belt and Flywheel that is picked up by magnetic head. The material of the flywheels was changed. Install improved flywheels. Applicable Serial Number Range Previous to 1192801 REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 156 FLYWHEEL (F) ASSY X-3375-501-1 FLYWHEEL (F) ASSY X-3379-441-1 157 FLYWHEEL (S) ASSY X-3376-512-1 FLYWHEEL (S) ASSY X-3379-442-1 Reference: Information from Japan - pasvc PRINTED IN USA ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products Model: TCM-77, TCS-70 No. 510R1 Subject: Motor noise is being recorded Date: April 26, 2001 Symptom: (1540) Recorded audio is noisy due high level of radiation noise from motor. Solution: 1. Replace the motor with new type. 2. Change the servo circuit. 3. Adjust motor speed. Due to this change the adjustable range of the motor speed is changed to the range of +25% to ­50% REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER M901 MOTOR 1-541-716-11 MOTOR 1-541-980-11 MOTOR KIT X-3368-907-1 R601 METAL GLAZE 1.2K 1-216-822-11 METAL GLAZE 4.7K 1-216-829-11 R602 METAL GLAZE 2.4K 1-216-993-11 METAL GLAZE 3.9K 1-216-828-11 R614 METAL GLAZE 2.7K 1-216-826-11 DELETE - RV601 RES.VAR. CARBON 4.7K 1-238-947-11 RES.VAR. CARBON 22K 1-223-193-11 TH601 - - THERMISTOR 1-809-833-21 Reference: Technical News GA-95015 PRINTED IN USA Audio Products Service Bulletin No. 510R1 How to install TH601 and R602 ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products Model: TCM-50DV No. 512 Subject: Autoreverse/Autostop functions not working Date: May 24, 2001 properly Symptom: Unit intermittently changes direction or stops when tape has not reach the end (2627) Solution: On units within the following serial number range, change resistor R708 to 330.. 102221 -133691 REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER R708 270. METAL CHIP 1-216-035-00 330. METAL CHIP 1-216-037-00 Reference: Information from Japan - PASVC PRINTED IN USA ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products Model: MDR-NC10 No. 513 Subject: Integration of Ear Piece and Ear Chip Date: July 11, 2001 Symptom: (**) The Ear Piece and Ear Chip have been combined into one part which is now available as an Ear Chip Assy. Note: The brass inside the earpiece is not necessary for the new Ear Chip Assy. Solution: Use the new part numbers when ordering. FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER EAR CHIP (R) 4-979-745-01 EAR CHIP (R) ASSY X-4946-824-1 EAR PIECE 4-980-340-01 EAR CHIP (L) 4-979-340-01 EAR CHIP (L) ASSY X-4946-823-1 EAR PIECE 4-980-340-01 Reference: Technical News GA-00007 PRINTED IN USA ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products Model: MDR-IF0230, MDR-IF330RK, MDR-IF130K No. 518 Subject: Hanger Cover Breaks Date: July 11, 2001 Symptom: (367X) The customer’s headband breaks at the Hanger (R or L). Solution: Replace the Hanger with the improved part listed below. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER 11 HANGER (R) 4-995-942-01 HANGER (R) 4-995-942-03 12 HANGER (L) 4-995-943-01 HANGER (L) 4-995-943-03 Applicable Serial number range: MDR-IF230: 5000001 ~ 5002190 MDR-IF330RK: 5000001 ~ 5003550 MDR-IF130K: 5000001 ~ 5024300 Reference: Technical News PA01MDR515 PRINTED IN USA ************************************************************************ Service Bulletin Symptom: 1. When playing back after copying content from a DV to DVD, block noise or jumpy picture occurs 2. When playing back after copying content to poor quality DVD+R DL disc, it will not play back 3. CD playback normal. When changing tracks, the picture display does not change. Solution: Requires firmware upgrade. Preparation: Requires: TV monitor, RCA cable, Test remote controller Upgrade CD => Loader : L228 (RDRGX315, RDRVX515) Upgrade CD => 0.060318.01.RDR-GX315.upd (RDRGX315) Upgrade CD => 0.060318.01.RDR-VX515.upd (RDRVX515) Click on the appropriate link attached to this bulletin for the specific program, as mentioned above. Save it to your PC. Unzip the file. Using the CD copying software on the PC, copy the specific program to the root directory of the CD. Only copy one program per disc. Version UP method: Connect the unit to the TV using an RCA cable. You must wait for a short while before operating the unit. Loader firmware upgrade procedure: Sony of Canada Ltd. -Technical Services Department Service Bulletin DVD B/END Firmware upgrade 0.060318.01.RDR-GX315.upd (RDRGX315) 0.060318.01.RDR-VX515.upd (RDRVX515) Sony of Canada Ltd. -Technical Services Department Service Bulletin HV06DVK504 Sony of Canada Ltd. -Technical Services Department ************************************************************************ AZ.1LChassis2B.1,2B.1.5,2B.2segmentAZ.1LChassis3A.0segmentAZ.1LChassis3A.0.3segmentAZ.1LChassis3A.1segmentAZ.1LChassis3A.1HotelsegmentAZ.1LChassis3A.0.5,3A.2,3A.BD,5.0segment ************************************************************************ ************************************************************************ ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: CPD-1730 No. 32R1 Subject: Part Numbers Missing and Corrections Date: April 1, 1996 Symptom: (**) The part numbers listed below are missing or are incorrect in the Service Manual. Solution: Please note the missing or corrected part numbers shown in the table below. SM REF DESCRIPTION PART NUMBER PAGE INCORRECT CORRECT 69 CRT PICTURE TUBE NA 8-738-576-98 72 S501 CRT SOCKET 1-526-866-11 1-251-123-11 Reference: TM DPCD96-004 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors Model: CPD1425, CPD1430, CPD15SF1, CPD15SF2, No. 34R13 CPD15SX1, CPD100ES, CPD100GS, CPD100SX, CPD100VS, CPD101VS, CPD110GS, CPD120VS, CPD200ES, CPD200GS, CPD210GS, CPD220GS, CPD200SX, CPD1730, CPD17SF1, CPD17SF2, CPD100SF, CPDE100, CPD200SF, CPD201VS, CPD220VS, CPDE200,CPDE200/L, CPDE210, CPDG200, CPDG220S, CPDG220R, CPDE400, CPDG400, CPDG420, CPDG420S, CPD20SF2, CPD300SFT, CPD420GS, CPD520GS,CPDE500, CPDG500, CPDG520, CPDL133, CPDL150, CPDL181, CPDL181A, CPDM151, GDM17SE1, GDM17SE2T, GDM200PS, GDM400PS, GDM500PS, GDM1936, GDM2036S, GDM2038A, GDM20SE1, GDM20SE2T, GDMF400, GDMF420, GDMF500, GDMF520, GDMF500R, GDMFW900, GDMW900, HMDA100, HMDA200, HMDV200, KLW7000, KLW7000A, KLW9000, KLW9000A, SDMN50, SDMN50PS Subject: DAS and WinDAS (Digital Alignment System) Date: May 7, 2001 Software And Hardware Requirements Symptom: (1335) Digital alignment is required for computer monitors with communication port. Digital Alignment System: DAS is needed. DAS is used to control Video Signal Generator (only) for some models as noted. Part numbers are required to order DAS hardware (HW) items. Internet is used to obtain the required software (SW) programs. Solution: Please use the following instructions and related information to obtain necessary materials , assemble, and set up the DAS System and update it as required. The following items are included here: • Procedure for First Time DAS Users is listed on Page 2. • Current DAS Software Versions are listed by model and chassis on Pages 3-5. • The Digital Alignment System DAS Set Up illustration is on Page 6. • Required SW download versions and HW part numbers are listed on Page 7. • Notes relating DAS System SW and HW Updates are on Page 8. • Video Signal Generators supported by DAS are listed in the table on Page 8. • Digital Alignment Procedure Notes are listed on Page 9. Cont. PROCEDURE FOR FIRST TIME DAS USERS 1. Obtain the following basic materials available outside of Sony: 2. Determine which Sony Computer monitor model(s) are planned for service. Check the DAS versions and monitor chassis types needed from table: CURRENT DAS SOFTWARE VERSIONS, Page 3 - 5. 3. Check the Pg. 6 illustration: DIGITAL ALIGNMENT SYSTEM DAS SET UP to determine which cable adapters are needed for the chassis types planned for service. The numbered balloons refer to item numbers listed in the Pg. 6 table: DAS SW DOWNLOAD VERSIONS AND HW PART NUMBERS. 4. Write a list of materials needed by part number using the Pg. 7 table: DAS SW DOWNLOAD VERSIONS AND HW PART NUMBERS. Include all necessary item numbers as determined in Step 3. 5. Contact the Sony World Repair Parts Center as follows to order the necessary HW materials: SONY WORLD REPAIR PARTS CENTER 8281 NW 107th Terrace Kansas City, MO 64153-1275 TEL: 816-891-7550 FAX: 816-891-2580 6. The DAS SW is obtained by downloading from one of the following (2) Internet Web Sites. DAS J VERSION (DOS) PROGRAMS WIN DAS PROGRAMS A. One PC type personal computer system with minimum requirements: Speed: 486/66Mhz CPU COM Ports 1 & 2 available 3 ISA slots available OS: DOS V. 3.3 or higher, DOS/V V. 6.2 or higher, or Windows 95 Floppy Disk; 1.44MB FDD A. One PC type personal computer system with minimum requirements: Pentium or Higher CPU COM Ports 1 & 2 available 3 ISA slots available 64 MB or more Memory OS: Windows 95 or 98 only Hard Disk; HD (100MB Min.), 1.44MB FDD; CD-ROM B. One Video Signal Generator from list: VIDEO SIGNAL GENERATORS SUPPORTED BY DAS on Pg. 7. B. One Video Signal Generator from list: VIDEO SIGNAL GENERATORS SUPPORTED BY WinDAS on Pg. 7. C. Access to the Internet to download the required DAS & WinDAS SW programs. Sony Service Center (SSC Web Site): Contact your Sony Service Center manager to obtain the URL address, username, and password needed to access the SSC Web Site. Sony Authorized Service Center (ASC Web Site): Contact your Sony Technical Representative to obtain the URL address, username, and password needed to access the ASC Web Site. 7. Access the Sony Web Site and download the necessary DAS SW programs to your local HD or FDD. 8. Follow the Web Site instructions to Unzip and or copy the DAS SW programs to 1 or 2 floppy disks for installation on the computer monitor test stations described in Step 1. 9. Follow the set up and operating instructions in the Installation Manuals and User's Manuals provided with the Start Up Kit and listed in the Web Site Downloads. 10. Refer to the DIGITAL ALIGNMENT PROCEDURE FOR J Version SONY COMPUTER MONITORS on Page 9 for a summary of operating procedures to use with the J Version DAS System. CURRENT DAS SOFTWARE VERSIONS DAS Versions Models Supported Chassis Types DAS Ver. 3.5 CPD-1430 CPD CPD-1730 GDM-1936 P3 GDM-2036S GDM-2038(A) P3.5 DAS Ver. 5.7D CPD-1425 Video Generator Only CPD-15SX1 SX1 CPD-100SX CPD-200SX 200SX CPD-15SF1 X1 CPD-17SF1 CPD-15SF2 X2 CPD-100VS CPD-17SF2 GDM-17SE1 N1 GDM-20SE1 CPD-L133 LCD CPD-L150 (Control Video Generator) SDM-M151 DAS Ver. JC 1.4.5 CPD-110GS X-110 CPD-210GS CPD-E100 X11R HMD-A100 HMD-A200 DAS Ver. JC H1 HMD-A400 H1 DAS Ver. JN 1.0.7 HMD-V200 HIT CURRENT DAS SOFTWARE J VERSIONS CONTINUED DAS Versions Models Supported Chassis Types DAS Ver. JA1.0.1 CPD-100ES X2R CPD-100SF CPD-200SF CPD-200ES X2F CPD-120VS V2 CPD-220VS GDM-17SE2T N2 CPD-20SF2(T) CPD-300SFT GDM-20SE2T N2H GDM-W900 24W1 DAS Ver. JB1.0.2 * CPD-100GS D1 * Includes ETI Reading * CPD-200GS D1H mode for these models. * CPD-220GS D1P CPD-101VS V3 CPD-201VS CPD-E200 D99C * CPD-E210 * CPD-G200 D99 GDM-200PS N3 GDM-400PS GDM-500PS CPD-520GS CPD-420GS D98 * CPD-E400 F99 * CPD-G400 * GDM-F400 N3P * GDM-F500 * CPD-E500 G1 * CPD-G500 * GDM-F500R GDM-FW900 G1W CPD-L181(A) L181 SDM-N50(PS) ST5 CURRENT WIN DAS SOFTWARE VERSIONS WIN DAS Versions Models Supported Chassis Types WIN DAS Ver. 1.3.4 CPD-G200 D99 CPD-G220R CPD-G220S 17VC CPD-E400 CPD-G400 F99 CPD-E500 CPD-G500 GDM-F500R G1 CPD-G420 CPD-G420S CPD-G520 GDM-F420 GDM-F520 CR1 GDM-FW900 G1W DIGITAL ALIGNMENT SYSTEM DAS SET UP Win & J Type Chassis 200SX, H1 X-110, X11R REQUIRED DAS SW DOWNLOAD VERSIONS AND HW PART NUMBERS Ref Description Part No. or Download 1A DAS Start Up Kit: (Includes J Version Security Key, and User’s Manuals: Items 3, 5, & 7 listed below.) Order Cables and adapters (Items 8-17 )separately. T-998-552-51 1B WinDAS Start Up Kit (Includes Installation Software on CD ROM, Installation Instructions, and Users Manuals). Order Cables and adapters (Items 8-18) separately. HASP Key, Item 18 is required for WinDAS operation. T-998-607-83 2 DAS Ver. 3.5 SW Program Download 3 DAS Ver. 3.4 User’s Manual; Last Release: 05/94 T-998-553-01 4 DAS Ver. 5.7a SW Program Download 5 DAS Ver. 5.5 User’s Manual; Last Release: 01/28/97 T-998-557-21 6A DAS Ver. JA1.0.1 SW Program Download 6B DAS Ver. JB1.0.2 SW Program Download 6C DAS Ver. JC1.4.5 SW Program Download 6C DAS Ver. JCH1 SW Program Download 6D DAS Ver. JN1.0.7 SW Program Download 7 DAS Ver. J2.0. User’s Manual; Last Release: 09/20/96 T-998-584-21 8 Comm. Control Unit for CPD1430/1730 Monitors. 3-702-589-01 9 Communication Cable for the P3 Chassis. 3-702-610-01 10 Communication Control Unit for X1, X2, N2-chassis. A-1500-819-A 11 Adapter required with item 10 for the X1 Chassis. 3-702-691-01 12 Communication VISCA Cable (8pin DIN to 8pin DIN) for the P3.5, N1, and SX chassis. T-998-552-81 13 VISCA (8 Pin DIN) to RS232 (9 Pin DSUB) Adapter plus VISCA (8 Pin DIN) to RS232 (25 Pin DSUB) Adapter. Needed to use with the P3.5 Chassis Communication VISCA Cable (item 12). T-998-552-71 14 RS232/RS422 PC Interface Board by Sealevel Systems. 3-083-S-101 15 I2C PC Interface Card for H1, SX, X-110, X11R Chassis 9-980-808-01 16 I2C Interface Cable and HD15 Connector Adapter. 9-980-809-01 17 Communication Cable for SDM-N50 1-900-255-59 18 Win DAS Hasp Security Key T-998-607-68 19 WIN DAS SW Ver. 1.3.4 and User Manual Download IMPORTANT NOTES ON SW AND HW UPDATES • Newly released DAS SW Versions will be announced via updates of this Service Bulletin. The DAS SW is obtained by downloading from one of the following (2) Internet Web Sites. Sony Service Center (SSC Web Site): Contact your Sony Service Center manager to obtain the URL address, username, and password needed to access the SSC Web Site. Sony Authorized Service Center (ASC Web Site): Contact your Sony Technical Representative to obtain the URL address, username, and password needed to access the ASC Web Site. • The Start Up Kit Does Not include HW Items 8-17. Items 8-17 are required for communication between the PC and the Monitor. These cables and adapters are Monitor chassis dependent. See the following Set Up illustrations. • DAS Jx.x.x versions require use of a HOST PC with 486/66Mhz or higher speed rating. WinDAS versions require a Pentium or higher PC Platform. Pentiums do not support the VG-515 Video Signal Generator. • DAS Windows HASP Key works with DAS Windows and J versions. DAS J Version Security Key works with DAS J Versions only. VIDEO SIGNAL GENERATORS SUPPORTED BY THE DAS SYSTEM DAS 3.5 DAS 5.7D DAS JA1.0.1 DAS JB1.0.2 DAS JC1.4.5 DAS JC H1 DAS JN 1.0.7 WinDAS Ver. 1.3.3 VIDEO SIGNAL GENERATOR TYPES X X X X Astro VG-819 X X X X Astro VG-819S X X Astro VG-823 X X Astro VG-823DAS X X X X Quantum Data QD801GF X X X X Quantum Data QD801GF-ISA X X X TEAM VG-515 X X X X TEAM VG-516pc X X X X TEAM VG-530pc X X X Sencore CM-2250 DIGITAL ALIGNMENT PROCEDURE FOR J VERSION (DOS BASED) DAS (By Thomas Vo, Dallas SSC) STEP BY STEP NOTE TYPE OR PRESS HOT KEY 1. Select DAS Program. Ver. 5.x or J4.x.x. C:\>cd\j.x.x or C:\j.x.x>DAS 2. Select Model Number. Sub Model versions based on Serial Number. F2 3. Select Control Generator. Check all modes. Note the F6 Function. mode customer is using for Step 7. 4. Reset the Monitor. Press and Hold Reset for two blinks on the picture. Check some modes to get some idea of geometric distortion. 5. Read Failure Information. Note Failure Code. Refresh ALT-F6 failure Code. 6. Touch up the geometry. Adjust in order: Tilt, Key, and ALT-F5. Pin Cushion. 7. Factory Preset. Perform required adjustments on all the modes. Refer to F5 specifications. Verify mode the customer is using. 8. Check Convergence. Adjust Six Pole Rings. 9. Check Focus. Optimize Focus at center and four corners. 10. Complete functional check. ************************************************************************ Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: CPD-220VS, GDM-17SE1 No. 40R1 Subject: Extension Cables for Service Use Date: March 31, 1998 Symptom: (***) If the computer monitor is being serviced, are there any extension cables available for service use ? Solution: Then, please select the necessary extension cables from the following list. Refer to the following illustrations to identify the required cable assemblies. DESCRIPTION PART NUMBER 2 Pin Mini Micro (500MM Length) 3-702-638-01 3 Pin Mini Micro (500MM Length) 3-702-639-01 4 Pin Mini Micro (500MM Length) 3-702-640-01 5 Pin Mini Micro (500MM Length) 3-702-641-01 6 Pin Mini Micro (500MM Length) 3-702-642-01 7 Pin Mini Micro (500MM Length) 3-702-643-01 8 Pin Mini Micro (500MM Length) 3-702-644-01 9 Pin Mini Micro (500MM Length) 3-702-645-01 10 Pin Mini Micro (500MM Length) 3-702-646-01 11 Pin Mini Micro (500MM Length) 3-702-647-01 12 Pin Mini Micro (500MM Length) 3-702-648-01 13 Pin Mini Micro (500MM Length) 3-702-649-01 14 Pin Mini Micro (500MM Length) 3-702-650-01 15 Pin Mini Micro (500MM Length) 3-702-651-01 2 Pin VH Connector (500MM Length) 3-702-652-01 3 Pin VH Connector (500MM Length) 3-702-653-01 4 Pin VH Connector (500MM Length) 3-702-654-01 6 & 5 Pin Housing Connectors (500MM Length) 3-702-655-01 1 Pin FV Connector (Red, 600MM Length) 3-702-656-01 1 Pin FV Connector (Black, 600MM Length) 3-702-657-01 Cont. Reference: C. Martinez, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 40R1 ************************************************************************ S CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 Model: GEN-MON No. 41R2 Subject: MacView Adapter Information Date: May 23, 1997 Symptom: (***) Solution: If a Sony computer monitor is to be connected to a MAC computer, a MacView Adapter is needed. The MacView Adapter converts the 2 row MAC video connector to the 3 Row Monitor video connector. The adapter also provides an ID code to the MAC computer via adapter Pins 4,7,10. The adapter also routes the Composite, H. and V. Sync. signals according to the MAC computer and Sony monitor model combination. Dip and/or dial switches on the Adapter are set up for each MAC computer and monitor model combination. Then, please use the following information to identify the type of MacView adapter in use. Information is included for obtaining the set up information for each type of MacView adapter used with current MAC computer and Sony computer monitor models. Reference: C. Martinez, J. Grose PRINTED IN USA Computer Monitors Service Bulletin No. 41R2 (Cont.) Computer Monitors Service Bulletin No. 41R2 How to Obtain Current MacView Adapter Set Up Information 1. Call the Sony FastFactssm Technical Services FAX on Demand Service at: 800 - 883 - SONY (7669) 2. Order the Monitor Technical Information Document(s) listed below by Document Number. 3. A copy of the requested document(s) will be FAXed directly to you. Monitor Technical Information Documents DOC. NO. DOCUMENT TITLE NO. PAGES DATE 2850 Mon./Mac Cable Adapters Compat. Chart 2 04/18/94 2851 MacView Adapter Compatibility Chart 4 01/03/96 2852 MacView II Adapter Chart (WO/Dial) 4 01/03/96 2853 MacView LX Adapter Compatibility Chart 5 01/03/96 2854 MacView LX II Adapter Chart (Silver) 4 01/03/96 The Instructions are completed. ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Computer Monitors CSI-111 odel: GEN-MON No. 51R2 Subject: Proper use of the Klein Convergence Gauge Date: August 29, 1996 with Sony Products Symptom: (***) If the Klein Convergence Gauge is going to be used to measure mis-convergence. How is the Klein Gauge used ? Solution: Then, use the following procedure for using the Klein Gauge. It illustrates the proper method for calibrating and using the Klein Gauge. Klein Convergence Gauge Instructions Kirk Vistain 04/21/94 Overview Technicians have been converging color TVs for decades. In most cases, they adjust "by eye" for minimum misconvergence. For normal TV viewing, this is usually adequate. But the advent of computer monitors has increased the user's ability to see small mounts of misconvergence. Program images tend to be rectangular objects, in which even slight misconvergence is apparent. Further, the images tend to change less frequently than video program material, giving the user plenty of time to detect any abnormalities. To address this problem, all GDM servicing locations should be using the Klein Convergence Gauge, Model CM7AG. This optical device can measure misconvergence down to 0.05mm. This level of precision is needed with our GDM products. Refer to the service manual for the exact number, but a typical convergence specification might be 0.3mm. This means that the sum of the absolute (unsigned) red-green and blue-green errors must equal 0.3mm or less. The Klein device has one fixed prism, colored green, and two adjustable prisms, colored red and blue respectively. It employs an "optical correction of error" principle. While observing the line of a convergence pattern through the eyepiece, the technician adjusts the knobs on either side of the gauge until all observable misconvergence is eliminated. The scales on each side of the gauge then show how much correction was needed. This indicates how much misconvergence the monitor had to begin with. Calibration Although the gauge should have come from the factory calibrated, good measurement practice requires the technician to check and calibrate it for initial use, and periodically thereafter, especially in the case of rough handling. You will need a camera light box, with the color bar slide installed. Use the following procedure. 1. Turn on the light box. 2. Hold the Klein Gauge in the Up position. The long dimension of the cutout on the bottom will be vertical. 3. Place the gauge on one of the vertical lines separating the colors on the light box slide.Cont. Reference: Kirk Vistain, J. Grose PRINTED IN USA PRINTED ON RECYCLED PAPER Computer Monitors Service Bulletin No. 51R2 4. While viewing through the eyepiece, adjust the knobs on either side of the gauge for a clean, unbrokenimage of the line. 5. Read the position of each pointer on its scale. If it does not read 0, loosen the two hex screws closest tothe pointer, adjust it for 0, and tighten. 6. Repeat steps 4 and 5 until no further improvement is possible. Using the Gauge 1. Display a convergence grid on the monitor. 2. Place the gauge on the face of the tube and orient it so that the long dimension of the cutout on thebottom is parallel to the line to be measured. When you are measuring horizontal lines, the marking "Y UP" faces upward. For vertical lines "X UP" faces upward. This is somewhat confusing, since, in a typical X-Y coordinate system. the vertical axis is Y and the horizontal is X. The same is true here, except that X and Y refer to the direction of the error, not the line being measured. Convergence error for a line occurs at right angles to the line's orientation. Horizontal lines err in the Y axis, vertical ones in the X axis. The following diagram shows the gauge measuring error in a horizontal line, so it would be positioned with the legend "Y UP" pointing upwards. Measuring Horizontal Misconvergence 3. If misconvergence exists, it appears as a discontinuous line in the Klein Gauge eyepiece. Remember that the center prism is the fixed reference. line. Cont. Computer Monitors Service Bulletin No. 51R2 5. Read the red-to-green and blue-to-green error directly from the dials. Notice that the plus (+) and minus (-) directions are noted on the gauge's label. Example 1 In Example 1 the red and blue show equal, but opposite, 0. 1 mm errors from green. The convergence error1 is then l -0 1 l+ l +0.1 l = 0.2. This monitor is within the 0.3mm specification. Example 2 In the second example, the maximum convergence error is l -0.2 l = 0.2. The convergence error is then l -0.2 l = 0.2. This monitor is within the 0.3mm specification. Summary The Klein gauge is an optical convergence-error measuring device with accuracy down to 0.05mm. With proper calibration and use, it can give the monitor technician an accurate indication of whether or not a monitor is operating within stated convergence specifications. Additional Information Additional information including purchase information is available from the following: Klein Optical Instruments, Inc. 8948 SW Barbur Blvd. Dept. 100 Portland, OR 97219 Tel: 503-235-6333 An absolute value is indicated by vertical lines around a number. E.g. l -99 l = l+99 l = 99. The absolute value of +99 is the same as the absolute value of -99. ************************************************************************ Computer Monitors Service Bulletin Sony Service Company -Technical Services A Division of Sony Electronics Inc. Sony Drive, Park Ridge, New Jersey 07656 CSI-111 Model: GEN-MON No. 55R3 Subject: Shipping Packages for CPD a nd GDM MonitorsDate: January 9, 1997 Symptom: (***) If customers must ship monitors for service, they should ship in original packaging if it is available and in good condition. An alternative method is to use recommended replacement packaging to avoid damage to unit. Please ship finished units in recommended replacement packaging only. Solution: Then, please use the Generic Packaging with the Part Numbers that are listed below. Or use the following procedure for recommended use of instant foam in place packaging systems. CAUTION All monitors should be shipped in an upright position in original, generic or equivalent packages. The outside package should be labeled to ensure upright monitor orientation. CPD TYPE MONITOR GENERIC PACKAGING MODEL BOX FOAM INSERT PROTECTION BAG CPD-1302 T-998-566-31 INCLUDED WITH BOX T-998-563-81 CPD-1303 T-998-566-31 INCLUDED WITH BOX T-998-563-81 CPD-1304 T-998-562-21 T-998-562-31 T-998-563-81 CPD-1320 T-998-562-21 T-998-562-31 T-998-563-81 CPD-1425 T-998-575-41 INCLUDED WITH BOX T-998-563-81 CPD-1430 T-998-562-21 T-998-562-31 T-998-563-81 CPD-15SF1 T-998-566-11 INCLUDED WITH BOX T-998-563-81 CPD-1604S T-998-562-01 T-998-562-11 T-998-563-81 CPD-1730 T-998-562-01 T-998-562-11 T-998-563-81 CPD-17SF1 T-998-567-81 INCLUDED WITH BOX T-998-563-81 Cont. Reference: O. Dashevsky, J. Grose PRINTED IN USA PRINTED ON RECYCLED PAPER Computer Monitors Service Bulletin No.55R4 GDM TYPE MONITOR GENERIC PACKAGING MODEL BOX FOAM INSERT PROTECTION BAG GDM-1605 T-998-566-31 INCLUDED WITH BOX T-998-563-81 GDM-1606 T-998-566-31 INCLUDED WITH BOX T-998-563-81 GDM-17SE1 T-998-564-11 INCLUDED WITH BOX T-998-563-81 GDM-1936 T-998-563-11 (TOP) T-998-563-31 T-998-563-91 T-998-563-21 (BOT.) GDM-1953 T-998-571-31 INCLUDED WITH BOX T-998-563-91 GDM-1954 T-998-571-31 INCLUDED WITH BOX T-998-563-91 GDM-2036S T-998-563-11 (TOP) T-998-563-31 T-998-563-91 T-998-563-21 (BOT.) GDM-2038 T-998-563-11 (TOP) T-998-563-31 T-998-563-91 T-998-563-21 (BOT.) GDM-20SE1 T-998-567-91 INCLUDED WITH BOX T-998-563-81 PROCEDURE FOR INSTANT FOAM IN PLACE PACKAGE Note 1: The following procedure requires a shipping box, a monitor base Tilt Pad, and a protection bag with size and strength that are equivalent to the original or generic packaging for the monitor. Tilt Pads are available under the following Sony P/N’s. TILT PADS MONITOR SIZE TILT PAD P/N 15” 4-045-148-01 17”-20” 4-046-460-01 Note 2. An open cavity in the bottom foam is needed for the monitor cabinet base. The cavity should allow the cabinet base Approx. 1” clearance from the foam at the bottom and sides. A cardboard form (or equivalent) can be constructed to mold this cavity. Note 3: The order of steps and basic operations can be varied according to type of instant foam system in use providing equivalent protection. 1. Fill the bottom of the box with instant foam material leaving a cavity in the middle. Fill the section under the bezel area with foam at least 3” thick. Leave an open cavity in the center so the cabinet base will be free. Fill the rear with instant foam material to support the rear cabinet so the monitor will sit level. 2. Insert the Tilt Pad between the monitor cabinet base and the cabinet bottom . 3. Cover the monitor with the protection bag. 4. Place accessories in protection bags as required. 5. Position the monitor and accessories in the box. 6. Fill the remaining package spaces with the instant foam material. 7. Finsh the packaging operations as required. The procedure is completed. ************************************************************************