CONFIDENTIAL ony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-232 No. 396 Subject: Part Number Correction - Reference No. 19, Date: April 29, 1996 rear cabinet (gray) Symptom: (**) The part number listed on page 27 of the Service Manual for Ref # 19, rear cabinet (gray), is incorrect. Solution: Please note the correct part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT 19 REAR CABINET (GRAY) 4-964-184-01 4-969-184-01 Reference: Sony Europe No. GA05195 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: ICF-C760 No. 397 Subject: Hum Noise Date: May 15, 1996 Symptom: (54) A constant hum noise is audible in standby and during radio reception. Solution: If this symptom occurs: 1. Remove the jumper resistor which is soldered at the mounting location of Q2. 2. Add Transistor Q2 2SC2001 (8-729-142-46) as well as 1K resistor R8 (1-216-049-00) and 100uf 10V Capacitor C23 (1-126-177-11). Reference: Sony Canada No. TR-96-001 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL ony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: TCM-313, TCM-353V No. 398 Subject: Part Number Missing - Reference No. 114, Date: April 29, 1996 PULLEY (FR) ASSY Symptom: (**) The part number for Ref # 114, PULLEY (FR) ASSY, which is shown on page 16 of the Service Manual, is not listed in the parts list. Solution: Please add the following part number to the Service Manual. Reference: Sony Canada No. TC-96-008 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL ony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: TCM-313, TCM-353V, TCM-354VK, TCM-359V No. 399 Subject: Unselected Track Is Erased - Replace The Date: April 29, 1996 Erase Head Symptom: (22) When erasing some tracks in side A, a part of side B also gets erased at the same time and vice versa. Solution: If this symptom occurs: Replace the erase head. Applicable serial numbers: TCM-313: 349245 and lower TCM-353V: 350395 and lower TCM-354VK: 131800 and lower TCM-359V: 230890 and lower Reference: Tokyo Fax No. GA-96003 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL ony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-345 No. 400 Subject: Extension Cable Date: April 29, 1996 Symptom: (**) Need extension cable to perform troubleshooting. Solution: The following extension cable is now available. DESCRIPTION PART NO. DESCRIPTION POINTS CONNECTED CABLE, J-2501-095-A 2 P / 1.5MM MAIN BOARD CN-701 - S901 EXTENSION MAIN BOARD CN-702 - M901 MAIN BOARD CN-703 - M902 Reference: Tokyo Fax No. GA-95042 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: ICF-SW100S No. 401 Subject: No Power On / No Function Key Operation Date: April 29, 1996 Symptom: (11) No power on. The unit does not accept any function key commands. This is caused by either: 1. The signal Flexible Cable (#28) is not fully inserted into CN401 (Signal Board).Applicable serial numbers: up to 30700. 2. The Key Flexible Cable (#19) is defective. Applicable serial numbers: up to 51860. Solution: 1. If symptom 1 above occurs: Insert the Signal Flexible Cable properly into CN401 and add a Cushion (3-923-991-01) between the Flexible Cable and the Signal Board. Bend the Flexible Cable as shown. 2. If symptom 2 above occurs: Replace the Key Flexible cable (1-651-257-11) andbend it as shown. Also replace the Front Cabinet (Lid) Assy (X-3371-472-1). Reference: Sony Europe No. GA00496 PRINTED IN USA PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. 401 PROCEDURE 1. Open the Lid as far as possible and remove the two Flexible Cables from their Connectors on theMicroprocessor Board. 2. Disassemble the Cabinet (with Control Panel) with the Lid open. Be sure to open the Lid, otherwisethe Flexible Cables will be cut. 3. Remove the Microprocessor Board. 4. Position the Flexible Cables without allowing any play. 5. Connect the Flexible Cables to their connectors. Bend the Flexible Cables as shown above andassemble them to the Cabinet. Arrange the Flexible Cables. Do not fix any adhesive tape onto the fragile Flexible Cables, otherwise they may break. 6. When assembling the Signal Board and the Chassis, pay attention not to deform the BatteryConnection Board. ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: M-425, M-527V, M-627V, M-677V No. 402 Subject: Caution When Replacing M901 Date: April 29, 1996 Symptom: (**) Two different types of motor M901 have been used in production: 1-698-384-11 (former) and 1-698-533-11 (new) DIFFERENCES FORMER NEW MOTOR LEAD WIRE RED + BLACK RED + BLU R601 ABSENT PRESENT MAIN BOARD P/N ENDING IN -11 OR-12 P/N ENDING IN -13 OR HIGHER Solution: Perform the following changes whenever mounting a new type of motor into a set originally equipped with a former type of motor. 1. Replace THP602 with a different type as shown below. 2. Add a 820 ohms resistor (R601) in parallel with C601. REF DESCRIPTION PART NUMBER THP602 THERMISTOR 1-810-552-11 R601 RESISTOR 820 OHMS 1-216-047-00 Applicable Serial Numbers: M-425: To 467460 M-527V: To 599970 M-627V: To 203145 M-677V: To 178500 Reference: Sony Canada No. TC-96-006 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-335 No. 403 Subject: Does Not Operate Date: April 29, 1996 Symptom: (12) Does not operate. Will not accept any key command and LED is distorted. Solution: If this symptom occurs: Make continuity between the upper lid and the PCB ground. 1. File the pattern of power PCB (Fig-1) lightly and clean with alcohol. 2. Add a rubber cushion on the DC Jack. (Fig-2) 3. Put the upper lid and confirm the continuity between the mount screw of upper lidand the negative battery terminal. Applicable Serial Nos: 100,001 to 251,510 Reference: Tokyo Fax No. GA-95001 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-141, D-142CK, D-143, D-242CK, D-245, D-247 No. 404 Subject: Unable To Playback Or Power On Date: April 29, 1996 Symptom: (11) Unable to playback or power on. Solution: If this symptom occurs: Replace Q402 then add a new resistor (R411) in parallel with C410. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER Q402 2SD1963-Q. R 8-729-923-36 2SD1963-Q. R 8-729-923-36 R411 CHIP 470K 1/16W 1-216-853-11 Reference: Tokyo Fax No. GA-95060 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-101 No. 405 Subject: Extension Cable Availability Date: April 29, 1996 Symptom: (**) Need extension cable to troubleshoot unit. Solution: The following extension cable is now available as one jig. PART NUMBER DESCRIPTION POINTS CONNECTED J-2501-091-A 18 P 1 MM SEE BELOW Reference: Tokyo Fax No. GA-95039 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: TCM-59V No. 406 Subject: Operation Problem - Replace Gear (T) Date: April 29, 1996 Symptom: (12) Gear will not take up or tape will be jammed. Solution: If this symptom occurs: Replace gear(T). Note: As the gear(T) is used in 2 places, replace both of them. After mounting the gear(T), confirm that the gear is not cracked. Applicable serial number: 13401 to 20170 Reference: Tokyo Fax No. GA-95053 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MDR-IF410, MDR-IF410K No. 407 Subject: Auto Power Switch Will Not Turn On Date: April 29, 1996 Symptom: (11) Auto power switch will not turn on for the user with a narrow face. Solution: If this symptom occurs: Add a cushion onto SW-MOUNT which is mounted on the PLATE(L), FRONT. Reference: Tokyo Fax No. GA-95051 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL ony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-FS493 No. 408 Subject: Mechanical Noise When Switching The Mode Date: May 15, 1996 Button Symptom: (64) Mechanical noise when switching the Mode Button from DIR to NOR during FWD Play. Solution: 1. Remove the Mode Knob (#52) and trim the shaded portion. 2. Slide the D Selection Lever (#13) towards the head. 3. Remove the M Selection Lever (#127). 4. Trim the shaded portion of the M Selection Lever. Reference: Sony Canada No. TC-96-009 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: TCM-313, TCM-353V, TCM-354VK, TCM-359V No. 409 Subject: Does Not Play Back Date: May 15, 1996 Symptom: (12) Unable to push the play button and the button does not lock. This is because the position of the idler assy is off (refer to drawing below) because the head chassis becomes out of position when it returns to stop from play position. Solution: Refer to the drawing below: 1. Put an idler lever assy and lever (head) back to the right position. (Be careful notto deform them.) 2. Put a rubber sheet on the rear side of the front cabinet as in the drawing. Reference: Tokyo Fax No. GA-96015 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WMFX-433, WMFX-435, WMFS-493, WMFS-495 No. 410 Subject: No Playback Date: July 3, 1996 Symptom: (61) No playback. This due to a broken post in the chassis assy. This post holds the spring (ref 112). Solution: Take 2 screws (p/n showed below) and: 1. Use the first screw to cut threads in the hole where the post used to be. 2. Grind the head of the second screw until there is just enough of the head left to allow a screwdriver to turn the screw. 3. Replace the broken post with the second screw as shown. Reference: FPR-Q2108 PRINTED IN USA PRINTED ON RECYCLED PAPER xxx Products Service Bulletin No. xxx ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-FS393, WM-FS395 No. 411 Subject: Availability of Complete Chassis Assy Date: July 3, 1996 Symptom: (**) The chassis assy ref 101 in the service manual on page 24 shows all the mechanical parts. However this is in error as the supplied chassis is empty. Solution: Order the chassis assy as shown below. Reference: FPR-P3411 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFS-W430 No. 412 Subject: Part Number Correction - Reference No. 55, Date: July 3, 1996 WINDOW CASSETTE (A), and Reference No. 56, WINDOW CASSETTE (B) Symptom: (**) The part numbers listed on page 22 of the Service Manual for Ref # 55, WINDOW CASSETTE (A), and Ref #56, WINDOW CASSETTE (B), are incorrect. Solution: Please note the correct part numbers as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT 55 WINDOW CASSETTE (A) 3-381-456-01 3-381-459-01 56 WINDOW CASSETTE (B) 3-381-459-01 3-381-456-01 Reference: KCPS PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: M-425, M-527V, M-627V, M-677V, M-727V No. 413 Subject: Stiff CUE/REVIEW Operation Date: July 25, 1996 Symptom: (62) The CUE/REVIEW operation is stiff. This is caused by a burr on the rear cabinet that inhibits a smooth motion of the FR slide knob. Solution: Using an X-ACTO knife, smoothen the rear cabinet edge by removing the burr. Reference: Tokyo Fax No. GA-96021 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFM-155 No. 414 Subject: Description & Part Number Correction - Date: July 25, 1996 Reference No. M901, MOTOR (EG530-AD-6B) Symptom: (**) The description and part number listed on page 14 of the Service Manual for Ref # M901, MOTOR (EG530-AD-6B), is incorrect. Solution: Please note the correct description and part number as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT INCORRECT CORRECT M901 MOTOR (EG530-AD-6B) MOTOR ASSY (INCLUDING MOTOR PULLEY) 1-698-367-11 X-3372-889-1 Reference: Tokyo fax No. GA961-02 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-EX1 No. 415 Subject: No AMS or No FF/REW Date: July 25, 1996 Symptom: (22) No AMS or no FF/REW Solution: Replace the Lock Lever Spring to an improved one as listed below. Applicable serial Numbers: Up to No. 381000 Reference: Tokyo Fax No. TCC-950008 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: WM-EX1 No. 416 Subject: Reference Number Correction - Reference No. Date: July 25, 1996 104, GEAR (REEL), and Reference No. 122, TABLE, REEL. Symptom: (**) The reference numbers listed on page 25 of the Service Manual for Ref # 104, GEAR (REEL), and Ref # 122, TABLE, REEL are incorrect. Solution: Please note the correction as shown below. REF DESCRIPTION PART NUMBER INCORRECT CORRECT 104 122 GEAR (REEL) 3-916-357-01 122 104 TABLE, REEL 3-365-801-01 Reference: Tokyo Fax No. GA01996 PRINTED IN USA PRINTED ON RECYCLED PAPER xxx Products Service Bulletin No. xxx ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFD-454, CFD-455 No. 417 Subject: Information on Change of IC302 Date: August 29, 1996 Symptom: () The CXA1351S has been discontinued and is to be replaced by the CXA1350S. Solution: When replacing the IC, make sure to verify its position when you mount it. Both 22­pin and 30-pin IC's can be mounted in this location. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IC302 CXAS1351S 8-752-036-78 CXA1350S 7-752-036-66 Reference: TN #GA-96025 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-335 No. 418 Subject: No Remote Control Function while unit in Date: October 10, 1996 HOLD condition. Symptom: (125) Remote control does not operate when unit in “Hold” mode. Solution: Replace System Controller IC REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IC801 CXPP83412­007Q 8-752-845-80 CXP83412­0100Q 8-752-859-69 Reference: TN-GA-95016 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MZ-E3 No. 419 Subject: Power, No playback Date: October 10, 1996 Symptom: (112) Unit powers on but no play back Applicable S/N 500.001-629.910 Solution: Replace Spindle Motor (M902) Replace the 6 inductors listed below (Figs. 1 &2) Add the spacer to the main board side a (fig 3.) REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER M902 MOTOR, DC (SLED) 1-698-315-11 MOTOR, DC (SLED) 1-698-315-11 L503, INDUCTOR 1-414-402-11 INDUCTOR 1-412-031-11 L507, CHIP L509, L515, L516, L801 SPACER 4-984-119-01 Reference: TN GA-96024 PRINTED IN USA PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. 419 ************************************************************************ S. CONFIDENTIAL CSA-11 Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products Model: D-840K, D-242CK, D245 No. 420R2 Subject: Skipping when unit is in ESP Mode Date: March 28, 1997 Symptom: (157) Unit skips in ESP mode system (even when stationary),but does not skip when ESP is off. RF level (eye pattern) is also good Solution: Check the lot number of the DSP/SSP IC . If it is less than 528, replace the IC. Make sure the lot number is 528 or later. UNIT REF # D-242CK, D-245 IC601 D-840 IC502 Reference: PRINTED IN USA AUTOFLAGGED - NO PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-151, D-151C, D-242CK, D-242SK, D-242CKT, No. 421 D-245, D-247, ICF-CD1000 Subject: No Sound Date: November 8, 1996 Symptom: (151) No sound, No TOC reading, “NO DISC” indication. Rack is broken, preventing sled from moving. Solution: Replace “Rack” with an improved part (same part number) Reference: Tokyo Fax No. GA-96034 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MZ-R2 No. 422 Subject: No or low Audio out of one channel/no Date: December 4, 1996 recording Symptom: (155, 151) There is low level of audio output, no audio out, or nothing recorded in one channel. Solution: May be result of defective capacitors on the main board. Based on the circumstances, replace the appropriate components defined below. INPUT NO RECORD/ LOW LEVEL SOUND L CHANNEL R CHANNEL MIC C107 C207 LINE C108 C208 BOTH C110 C210 OUTPUT NO AUDIO/ LOW LEVEL SOUND L CHANNEL R CHANNEL HP/LINE C122 C222 C124 C224 (Cont.) Reference: tn ga-95005 PRINTED IN USA PRINTED ON RECYCLED PAPER Audio Products Service Bulletin No. 422 ************************************************************************ S CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-340, D-345 No. 423R1 Subject: Does Not Play Discs Date: May 23, 1997 Symptom: (213) Unit intermittently does not play, especially 8cm single discs. Solution: Change the following components. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER R517 CHIP 1-216-833-11 CHIP RESISTOR 1-216-836-11 RESISTOR 10K 18K OHM OHM R569 CHIP 1-216-847-11 CHIP RESISTOR 1-216-841-11 RESISTOR 47K OHM 150K OHM R609 CHIP 1-216-809-11 CHIP RESISTOR 1-216-811-11 RESISTOR 150K OHM 100K OHM C630 CHIP CAP10 pF 1-162-915-11 CHIP CAP 12 pF 1-162-916-11 The focus gain adjustment will be out of specification after changing these components. Since manual indicates that proper adjustment for RV602 is mechanical center, turn the pot counterclockwise about 30 degrees. Pot should be at “11:00”. (Cont.) Reference: GA-96019 PRINTED IN USA Audio Products Service Bulletin No. 423R1 ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-140, D-141, D-141CK, D-142CK,D-143, D- No. 424 144K, D-145, D-147CR Subject: Sound Skipping Date: January 6, 1997 Symptom: (257) Unit skips , even when stationary. Solution: Replace the following component, then perform the tracking balance and gain adjustments. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER R606 CHIP RESISTOR 220K OHMS 1-216-849-11 CHIP RESISTOR 1M OHMS 1-216-857-11 Reference: TN #GA-96020 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-777 No. 425R1 Subject: Scratches on the circumference of the Disc Date: January 28, 1997 Symptom: (265) Scratches on the circumference of the disc. Solution: Place the cushion on the upper side of the cabinet assembly. REF PART NUMBER DESCRIPTION Q’TY 4-976-350-01 CUSHION 2 Reference: TN #GA-95023 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-345 No. 426R1 Subject: Part number for Extension Cable Date: January 28, 1997 Symptom: (**) The 14P Extension cable for connecting CN704 (Main board) to CN403 (CD Main Board) is available using the follow part number. Solution: ReferenceTN# GA-95029: PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MZ-R2 No. 427 Subject: Can Not Record or Disc Error in Playback Date: January 13, 1997 Symptom: (255) The unit is either unable to record or, you received a DISC ERROR when trying to play back a disc. Solution: Check the Op Head assembly to see if the shaft guides have bent or deformed. If so, replace the the Op Head Assembly. REF DESCRIPTION PART NUMBER QTY OP HEAD ASSY X-4945-112-1 1 Reference: TN # GA-95027 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-515 No. 428 Subject: Substitution for IC504 (DC/DC Converter) Date: January 13, 1997 Symptom: (**) Production of the MPC1716AFU has stopped. Solution: Use the MPC1718FU and remove the components listed below. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IC504 MPC1716AFU 8-759-039-13 MPC1718FU 8-759-084-72 R546 4.7K 1/16W RESISTOR 1-216-829-11 REMOVE R580 10K 1/16W RESISTOR 1-216-833-11 REMOVE C591 10UF 6.3V TANTALUM CAP 1-135-259-11 REMOVE C555 .001UF 50V CAP 1-164-473-11 REMOVE Reference: FPR- PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ S Sony Service Company Service Bulletin National Technical Services A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: PRD-250 No. 429 Subject: Changes to the interface Card/Cable on Date: January 28, 1997 Windows Version Symptom: (***) In the Window version of this unit, the type of the connector used between the interface card and the interface cables. Solution: When replacing part(s). Check the shape of the connector and order the matching piece. When Former version is no longer available, replace both cable and connector. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER INTERFACE CARD 1-759-254-11 INTERFACE CARD 1-759-254-21 INTERFACE CABLE 1-777-119-11 INTERFACE CABLE 1-777-365-11 Reference: TN # AIT-96002 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-242CK, D-245 No. 430 Subject: Unit Does Not Play Date: January 28, 1997 Symptom: (112) No operation when trying to control the unit with the Lid buttons Solution: Replace the Key Switch and make sure there is slack in the Flex cable as shown below. Reference: TN #96029 Rev PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-311 No. 431 Subject: IC 504 (PWM Driver ) No Longer Available. Date: January 28, 1997 Symptom: (***) The PWM driver is no longer available Solution: When replacing the IC, use the chip defined below. REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IC504 MPC1716FU 8-759-039-13 MPC1718FU 8-759-084-72 Reference: PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: CFD-520 No. 432 Subject: No/Intermittent CD Playing Date: January 28, 1997 Symptom: (251) Unit will play intermitently or not at all. The symptom may go away when you Touch CNP-701 and/or 702 Solution: Replace cables with improved version liseted below DESCRIPTION PART NUMBER HARNESS A 1-955-258-11 (CNP 702 HARNESS B 1-955-259-11 (CNP-701) Reference: PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: MZ-R2 No. 434 Subject: Part Number Missing for the DC in Jack Date: January 28, 1997 Symptom: (**) The part number for the Jack, DC(Polarity Unified Typ), is not listed in the parts list. Solution: Please add the following part number to the Service Manual. Reference: PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-330 No. 435 Subject: No operation and/ or Sound Skipping Date: January 28, 1997 Symptom: (212) No operation and/ or Sound Skipping Solution: REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER R503 12 KOHM CHIP RESISTOR 1-216-834-11 9.1 KOHM RESISTOR 1-218-345-11 Reference: TN #GA -96018 PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5 CONFIDENTIAL Sony Service Company National Technical Services Service Bulletin A Division of Sony Electronics Inc. Park Ridge, New Jersey 07656 Audio Products CSA-11 Model: D-242CK, D-245 No. 436 Subject: IC 501 (RF amp) No longer Available Date: January 30, 1997 Symptom: (***) IC 501 (BA6375K) is no longer available. When replacing this component, use the IC identified below. Solution: REF FORMER NEW DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER IC501 BA6375K 8-759-325-52 BA6376K 8-759-335-59 Reference: PRINTED IN USA PRINTED ON RECYCLED PAPER ************************************************************************ 5